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Zane Safrit
I can help your company create customer evangelists, engaged employees and sustain or increase the positive cash-flows that result.
Interests: Small business solutions, networking in-person or with online social media, innovation, engaged employees, customer evangelists, college basketball, running.
Recent Activity
First off, thank you to the four cities ( Moline and Rock Island, IL and Bettendorf and Davenport, IA) and their hundreds of volunteers and police officers and and musicians and supporters lining the route of this year's Quad-Cities Marathon.... Continue reading
Posted 2 days ago at Zane Safrit
Judging from all the employee engagement experts you need to be a rocket scientist to inspire engaged employees. But, that’s okay because it's easy, fun and affordable to be an Employee Engagement Rocket Scientist. If you’re upgrading the tools and... Continue reading
Posted Sep 22, 2014 at Zane Safrit
“ We’ve been in business for 85 years and my mom and dad started the business with a root beer stand. And one day the first month dad had four or five employees and one of them didn’t show up.... Continue reading
Posted Sep 19, 2014 at Zane Safrit
Three years ago, Harvard Business School asked thousands of its graduates, many of whom are leaders of America’s top companies, where their firms had decided to locate jobs in the previous year. The responses led the researchers to declare a... Continue reading
Reblogged Sep 18, 2014 at Zane Safrit
We’ve been lied to. We’ve been hoodwinked and bamboozled. We’ve been brainwashed to believe that employee engagement matters. Moreover, that it is our moral obligation to manufacture engaged employees. The simple truth is… engagement is a nice to have, NOT... Continue reading
Reblogged Sep 17, 2014 at Zane Safrit
Wow! That’s what I thought as I flipped through the pages of The Tech Entrepreneur’s Survival Guide: How to Bootstrap Your Startup, Lead Through Tough Times, And Cash In for Success. Some books on startups, like their founders, are heavy... Continue reading
Posted Sep 12, 2014 at Zane Safrit
What about it? Is it getting you the results? Twelve hours a week, not forty or sixty. On a daily basis that is 2.4 hours or roughly one hundred and forty-four minutes. You’re laughing, right? You wonder if I moved... Continue reading
Posted Sep 11, 2014 at Zane Safrit
This exercise in my book comes from Jeffrey Summers, founder/principal for Summers Hospitality Group. He writes in his post titled 17 Leadership Best Practices: 1. One-On-Ones: The best tool that gets the best results for our clients is the 5-minute,... Continue reading
Posted Sep 10, 2014 at Zane Safrit
Quote: “ Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability. ” - Anne... Continue reading
Posted Sep 9, 2014 at Zane Safrit
In mathematics, two quantities are in the golden ratio if their ratio is the same as the ratio of their sum to the larger of the two quantities. wikipedia I have no idea what that means. And it doesn't matter... Continue reading
Posted Sep 8, 2014 at Zane Safrit
via Huh. Seeing this is almost like seeing blog post trashing your wife or mom or sister. I got a little bristly. C'mere. Say it again. I mean c'mon, Customer Service ... we own that, right? Right? Turns out... Continue reading
Reblogged Sep 5, 2014 at Zane Safrit
Now that you've taken the first step, knowing their first name and using it to address them, take the second step. Stop By and Say 'Hi.' What's in it for you? Exercise, lower cholesterol and blood pressure, better sleeping, better... Continue reading
Posted Sep 4, 2014 at Zane Safrit
The lawsuit is part of a flood of recent cases — brought in California and across the nation — that accuse employers of violating minimum wage and overtime laws, erasing work hours and wrongfully taking employees’ tips. Worker advocates call... Continue reading
Reblogged Sep 3, 2014 at Zane Safrit
Use or it lose it. We've all heard that saying. I was thinking the other day it applies here, to employee engagement. Use their first name or lose them. Maybe they don't leave. Maybe their bodies show up every day... Continue reading
Posted Sep 2, 2014 at Zane Safrit
Lazonick looked at the 449 companies listed every year on the S&P 500 from 2003 to 2012. He found that they devoted 54 percent of their net earnings to buying back their stock on the open market — thereby reducing... Continue reading
Reblogged Sep 1, 2014 at Zane Safrit
ABOUT or WITH. You're either meeting about your employees ... or ... you're meeting with your employees. I Google'd employee engagement as I was writing this post. Here's a screenshot of the results. 19.9 million results in .28 seconds. That's... Continue reading
Posted Aug 29, 2014 at Zane Safrit
Have you? Have you seen or heard the employee when you're meeting about 'employee engagement?' If you haven't, don't worry. You're not alone. Where, in all the blogs and articles and video and powerpoints and instagraphics and comments and ...... Continue reading
Posted Aug 27, 2014 at Zane Safrit
New employees are often quite happy to share their views on how successfully their firm "oriented" them to their company ... new employees at Corning Glass Works who attended a structured orientation program were 69 percent more likely to remain... Continue reading
Reblogged Aug 25, 2014 at Zane Safrit
Let’s say you have an employee, Josh, who is very good at resetting the store and displays after large crowds have come through. Recognition that ties his behaviors back to the company goals might sound like this: “Josh, I noticed... Continue reading
Reblogged Aug 22, 2014 at Zane Safrit
Does a book ever jump out at you, resonate with you, make your shoulders and neck and head tingle with a great big ‘yes?’ That’s what happened when I saw Carol Sanford’s latest book The Responsible Entrepreneur: Four Game-Changing Archetypes... Continue reading
Posted Aug 20, 2014 at Zane Safrit
Empathy. Employee engagement starts with empathy. It ends there, too, if you can’t find any. ( No. You won't find it in a survey. ) I read the following paragraph in an excellent article titled Four Words to Seem More... Continue reading
Posted Aug 18, 2014 at Zane Safrit
Encouraging employees to use wearable fitness devices, such as Jawbone’s UP 24 activity tracker, Nike’s FuelBands or Fitbits, to track their movement, sleep and eating habits and share their accomplishments with their colleagues can motivate your entire office to lead... Continue reading
Reblogged Aug 15, 2014 at Zane Safrit
Symbolist RESULTSdotcom Engage for Success Michael Stallard Harvard Business Review - Management Tips Inc. Fast Company Entrepreneur Forbes Fortune To determine the members of this exclusive list, I authored* a very extensive algorithm of near-infinite complexity. >Do they wow me?... Continue reading
Posted Aug 13, 2014 at Zane Safrit
" Earnings per share leaped 25% and revenue jumped 11% from the second quarter of 2013. Amgen's chief executive officer Robert Bradway called it "robust." But Amgen also announced it would lay off up to 2,900 workers -- from 12%... Continue reading
Reblogged Aug 11, 2014 at Zane Safrit
In the Age of Distraction and in a turbulent period of disruption and change and learning - sorta like your life, I expect - I’ve found a few steps, routines that sustain my focus through the day. I share them... Continue reading
Posted Aug 8, 2014 at Zane Safrit