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Zane Safrit
I can help your company create customer evangelists, engaged employees and sustain or increase the positive cash-flows that result.
Interests: Small business solutions, networking in-person or with online social media, innovation, engaged employees, customer evangelists, college basketball, running.
Recent Activity
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Use or it lose it. We've all heard that saying. I was thinking the other day it applies here, to employee engagement. Use their first name or lose them. Maybe they don't leave. Maybe their bodies show up every day... Continue reading
Posted 10 hours ago at Zane Safrit
Lazonick looked at the 449 companies listed every year on the S&P 500 from 2003 to 2012. He found that they devoted 54 percent of their net earnings to buying back their stock on the open market — thereby reducing... Continue reading
Reblogged yesterday at Zane Safrit
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ABOUT or WITH. You're either meeting about your employees ... or ... you're meeting with your employees. I Google'd employee engagement as I was writing this post. Here's a screenshot of the results. 19.9 million results in .28 seconds. That's... Continue reading
Posted 4 days ago at Zane Safrit
Have you? Have you seen or heard the employee when you're meeting about 'employee engagement?' If you haven't, don't worry. You're not alone. Where, in all the blogs and articles and video and powerpoints and instagraphics and comments and ...... Continue reading
Posted 6 days ago at Zane Safrit
New employees are often quite happy to share their views on how successfully their firm "oriented" them to their company ... new employees at Corning Glass Works who attended a structured orientation program were 69 percent more likely to remain... Continue reading
Reblogged Aug 25, 2014 at Zane Safrit
Let’s say you have an employee, Josh, who is very good at resetting the store and displays after large crowds have come through. Recognition that ties his behaviors back to the company goals might sound like this: “Josh, I noticed... Continue reading
Reblogged Aug 22, 2014 at Zane Safrit
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Does a book ever jump out at you, resonate with you, make your shoulders and neck and head tingle with a great big ‘yes?’ That’s what happened when I saw Carol Sanford’s latest book The Responsible Entrepreneur: Four Game-Changing Archetypes... Continue reading
Posted Aug 20, 2014 at Zane Safrit
Empathy. Employee engagement starts with empathy. It ends there, too, if you can’t find any. ( No. You won't find it in a survey. ) I read the following paragraph in an excellent article titled Four Words to Seem More... Continue reading
Posted Aug 18, 2014 at Zane Safrit
Encouraging employees to use wearable fitness devices, such as Jawbone’s UP 24 activity tracker, Nike’s FuelBands or Fitbits, to track their movement, sleep and eating habits and share their accomplishments with their colleagues can motivate your entire office to lead... Continue reading
Reblogged Aug 15, 2014 at Zane Safrit
Symbolist RESULTSdotcom Engage for Success Michael Stallard Harvard Business Review - Management Tips Inc. Fast Company Entrepreneur Forbes Fortune To determine the members of this exclusive list, I authored* a very extensive algorithm of near-infinite complexity. >Do they wow me?... Continue reading
Posted Aug 13, 2014 at Zane Safrit
" Earnings per share leaped 25% and revenue jumped 11% from the second quarter of 2013. Amgen's chief executive officer Robert Bradway called it "robust." But Amgen also announced it would lay off up to 2,900 workers -- from 12%... Continue reading
Reblogged Aug 11, 2014 at Zane Safrit
In the Age of Distraction and in a turbulent period of disruption and change and learning - sorta like your life, I expect - I’ve found a few steps, routines that sustain my focus through the day. I share them... Continue reading
Posted Aug 8, 2014 at Zane Safrit
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I saw this tweet the other day. The quote - Low-wage jobs lead you out of the recession and then higher wage jobs take over - so astonished me I checked the article. Yep there it was: Low-wage jobs lead... Continue reading
Posted Aug 6, 2014 at Zane Safrit
This must be the week for epiphanies. Saturday I went for a run (8 miles of trails, getting ready for a marathon in September, mid-October). About mile two I settled in to an easy pace, easy breathing, a pace that... Continue reading
Posted Aug 4, 2014 at Zane Safrit
I’m a fast reader and tend to read a lot. I’m also busy. Okay, so I’m no different than you. Since you’re reading this post and maybe a few of my other posts we share another attribute: an interest in... Continue reading
Posted Jul 29, 2014 at Zane Safrit
They were migrants. And the hostility changed them, welded them, united them - hostility that made the little towns group and arm as though to repel an invader, squads with pick handles, clerks and storekeepers with shotguns, guarding the world... Continue reading
Posted Jul 23, 2014 at Zane Safrit
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I finished my fourth marathon in the past ten months when I finished the Run4Troops Marathon on Saturday, June 28. That made it the third marathon I finished in the last ten months at the time. As with every marathon... Continue reading
Posted Jul 20, 2014 at Zane Safrit
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I was having a virtual cup of espresso with Sally Hogshead this morning; she's the author of How The World Sees YOU. I was drinking the espresso and reading her book - a master of multi-tasking in that moment, thoroughly... Continue reading
Posted Jul 19, 2014 at Zane Safrit
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There's a limit to the open-door policy. Once that limit is crossed, always with your permission, you enable their dependency on you, your solutions, your time. You enable them to remain disengaged with each other and their mission while you... Continue reading
Posted Jul 7, 2014 at Zane Safrit
Employee engagement is a little different. It’s about 'connecting with the company.' Because when employees are connected, they understand what it takes for the company to be successful, want to see the organization succeed and are willing to do what... Continue reading
Reblogged Jul 7, 2014 at Zane Safrit
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This one seems obvious, too. And the rare times a leader takes this step is cause for celebration. Here is how you earn the title servant leader. Jump on the customer service line and take calls. Jump on your sales... Continue reading
Posted Jul 3, 2014 at Zane Safrit
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Mistakes and failures are great opportunities to teach and connect. If you’re not making mistakes you’re either disengaged and merely going through the motions or you’re not doing anything very interesting. Either one is a soul-crusher, a company-crusher, an engagement... Continue reading
Posted Jul 2, 2014 at Zane Safrit
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Do it in front of them, while they’re standing there. At lease use the CC function on your email. This seems so obvious. If anyone needs me to explain this, email me. For those more adventurous types, you can recognize... Continue reading
Posted Jul 1, 2014 at Zane Safrit
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The dots are each person, each task, every one of their small daily wins. Your job as manager and leader is to show them how they connect with each other to create a brand, one that connects with each other... Continue reading
Posted Jun 30, 2014 at Zane Safrit
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Two great big ears, one mouth. Listen more than you speak. Close your devices and give that person - at your desk, at your coffee table, in your office, standing in front of you, at the kitchen table, even -... Continue reading
Posted Jun 27, 2014 at Zane Safrit