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Zane Safrit
I can help your company create customer evangelists, engaged employees and sustain or increase the positive cash-flows that result.
Interests: Small business solutions, networking in-person or with online social media, innovation, engaged employees, customer evangelists, college basketball, running.
Recent Activity
In the workplace, automation’s focus on enhancing speed and efficiency - a focus determined by the profit motive rather than by any particular concern for people’s well-being - often has the effect of removing complexity from jobs, diminishing the challenge... Continue reading
Posted 2 days ago at Zane Safrit
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If you want to boost your employee's engagement then engage more often with them than you engage with your digital devices. That’s right. Close your laptop, your desktop, your smart phone, put down your pen and open your ears. Look... Continue reading
Posted 3 days ago at Zane Safrit
This week will be marked by long gray days of boredom and repitition interrupted with acts of sabotage and a few brief shining moments. Most of this will go unrecognized, the good and the bad. It's just easier to digest... Continue reading
Posted 4 days ago at Zane Safrit
I woke up the other morning with this song in my head. It's a nice song, easy to sing along with so I did that morning. And as I read all the posts about employee engagement this song played in... Continue reading
Posted 7 days ago at Zane Safrit
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Some books we read and enjoy, put them aside and move on. They're something more than empty calories but we can't remember what or why. The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs by Dr. Marcia Reynolds is... Continue reading
Posted Oct 15, 2014 at Zane Safrit
Recently I began wondering if those involved in creating Employee Engagement Strategies had issues with impulse-control. Well, at first, I didn’t articulate it so clearly. But it seemed obvious that too many of these ‘strategies’ were designed to cross off... Continue reading
Posted Oct 13, 2014 at Zane Safrit
Matthew E. May posted recently at HBR: The Most Engaging Ideas Leave Something Out. At the time I read it I was fixing my second double espresso for the morning and grumbling in my head about employee engagement and what’s... Continue reading
Posted Oct 6, 2014 at Zane Safrit
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Every so often a book arrives that ... what ... encapsulates, articulates, weaves together loose threads, little whispers or lines of intuition that float through our brains. Okay, well, this happens for me. And it happened again the other day... Continue reading
Posted Oct 2, 2014 at Zane Safrit
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First off, thank you to the four cities ( Moline and Rock Island, IL and Bettendorf and Davenport, IA) and their hundreds of volunteers and police officers and and musicians and supporters lining the route of this year's Quad-Cities Marathon.... Continue reading
Posted Sep 29, 2014 at Zane Safrit
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Judging from all the employee engagement experts you need to be a rocket scientist to inspire engaged employees. But, that’s okay because it's easy, fun and affordable to be an Employee Engagement Rocket Scientist. If you’re upgrading the tools and... Continue reading
Posted Sep 22, 2014 at Zane Safrit
“ We’ve been in business for 85 years and my mom and dad started the business with a root beer stand. And one day the first month dad had four or five employees and one of them didn’t show up.... Continue reading
Posted Sep 19, 2014 at Zane Safrit
Three years ago, Harvard Business School asked thousands of its graduates, many of whom are leaders of America’s top companies, where their firms had decided to locate jobs in the previous year. The responses led the researchers to declare a... Continue reading
Reblogged Sep 18, 2014 at Zane Safrit
We’ve been lied to. We’ve been hoodwinked and bamboozled. We’ve been brainwashed to believe that employee engagement matters. Moreover, that it is our moral obligation to manufacture engaged employees. The simple truth is… engagement is a nice to have, NOT... Continue reading
Reblogged Sep 17, 2014 at Zane Safrit
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Wow! That’s what I thought as I flipped through the pages of The Tech Entrepreneur’s Survival Guide: How to Bootstrap Your Startup, Lead Through Tough Times, And Cash In for Success. Some books on startups, like their founders, are heavy... Continue reading
Posted Sep 12, 2014 at Zane Safrit
What about it? Is it getting you the results? Twelve hours a week, not forty or sixty. On a daily basis that is 2.4 hours or roughly one hundred and forty-four minutes. You’re laughing, right? You wonder if I moved... Continue reading
Posted Sep 11, 2014 at Zane Safrit
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This exercise in my book comes from Jeffrey Summers, founder/principal for Summers Hospitality Group. He writes in his post titled 17 Leadership Best Practices: 1. One-On-Ones: The best tool that gets the best results for our clients is the 5-minute,... Continue reading
Posted Sep 10, 2014 at Zane Safrit
Quote: “ Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability. ” - Anne... Continue reading
Posted Sep 9, 2014 at Zane Safrit
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In mathematics, two quantities are in the golden ratio if their ratio is the same as the ratio of their sum to the larger of the two quantities. wikipedia I have no idea what that means. And it doesn't matter... Continue reading
Posted Sep 8, 2014 at Zane Safrit
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via crm.financesonline.com Huh. Seeing this is almost like seeing blog post trashing your wife or mom or sister. I got a little bristly. C'mere. Say it again. I mean c'mon, Customer Service ... we own that, right? Right? Turns out... Continue reading
Reblogged Sep 5, 2014 at Zane Safrit
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Now that you've taken the first step, knowing their first name and using it to address them, take the second step. Stop By and Say 'Hi.' What's in it for you? Exercise, lower cholesterol and blood pressure, better sleeping, better... Continue reading
Posted Sep 4, 2014 at Zane Safrit
The lawsuit is part of a flood of recent cases — brought in California and across the nation — that accuse employers of violating minimum wage and overtime laws, erasing work hours and wrongfully taking employees’ tips. Worker advocates call... Continue reading
Reblogged Sep 3, 2014 at Zane Safrit
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Use or it lose it. We've all heard that saying. I was thinking the other day it applies here, to employee engagement. Use their first name or lose them. Maybe they don't leave. Maybe their bodies show up every day... Continue reading
Posted Sep 2, 2014 at Zane Safrit
Lazonick looked at the 449 companies listed every year on the S&P 500 from 2003 to 2012. He found that they devoted 54 percent of their net earnings to buying back their stock on the open market — thereby reducing... Continue reading
Reblogged Sep 1, 2014 at Zane Safrit
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ABOUT or WITH. You're either meeting about your employees ... or ... you're meeting with your employees. I Google'd employee engagement as I was writing this post. Here's a screenshot of the results. 19.9 million results in .28 seconds. That's... Continue reading
Posted Aug 29, 2014 at Zane Safrit
Have you? Have you seen or heard the employee when you're meeting about 'employee engagement?' If you haven't, don't worry. You're not alone. Where, in all the blogs and articles and video and powerpoints and instagraphics and comments and ...... Continue reading
Posted Aug 27, 2014 at Zane Safrit