This is Zane Safrit's Typepad Profile.
Join Typepad and start following Zane Safrit's activity
Join Now!
Already a member? Sign In
Zane Safrit
I can help your company create customer evangelists, engaged employees and sustain or increase the positive cash-flows that result.
Interests: Small business solutions, networking in-person or with online social media, innovation, engaged employees, customer evangelists, college basketball, running.
Recent Activity
"According to the U.S. Treasury’s Office of Financial Research in a report released in March, “corporate debt outstanding has risen to $7.4 trillion, up from $5.7 trillion in 2006,” noting that a significant portion of that was spent on share... Continue reading
Reblogged yesterday at Zane Safrit
"Borland says he loved football but never considered it "fun." "It's not a water park or a baseball game," he says. Clayton Hauck" via There's some mostly meaningless debate around how happiness and love and employee engagement mesh. Can... Continue reading
Reblogged 3 days ago at Zane Safrit
"In sum, the story of overwork is literally a story of diminishing returns: keep overworking, and you’ll progressively work more stupidly on tasks that are increasingly meaningless." via The Research is Clear: Long Hours Backfire for People and Companies "In... Continue reading
Reblogged 7 days ago at Zane Safrit
"Confusion about today’s labor market, anxiety about the future of jobs, a rapidly evolving economy and so many other reasons make now exactly the wrong time to diminish the government’s ability to collect and construct labor market data. But that... Continue reading
Reblogged Aug 17, 2015 at Zane Safrit
At the end of the day, the ability to broaden attention and the ability to narrow attention are both key contributors to creativity. A recent neuroscience study led by Roger Beaty (and which I was a collaborator on) suggests that... Continue reading
Reblogged Aug 17, 2015 at Zane Safrit
With 200 million downloads and counting, ad blockers are quickly growing in popularity. In my experience from working at an advertising technology company, the reasons are clear: they are easy to install and immediately effective, they make the web look... Continue reading
Reblogged Aug 15, 2015 at Zane Safrit
By Brady G. Wilson You may not realize it, but your organization is home to an incredibly powerful operating system (O/S). Think outside the realm of technology. What has the potential to engage and energize your employees, bring teams closer... Continue reading
Posted Aug 14, 2015 at Zane Safrit
" Feeling appreciated improves employee relationships – The survey results emphasized the importance of peer relationships in the workplace. As the report noted, “Employees want to recognize their peers. When someone feels valued, they’re more likely to rate their colleague... Continue reading
Reblogged Aug 13, 2015 at Zane Safrit
ContactCenter Pipeline Every Contact Center needs a pipeline of training, knowledge, perspective and ContactCenter Pipeline provides it ... for a few hundred thousand viewers a month. Linda Harden, the Publisher, and Susan Hash, the Editor, thought my book added meaningful... Continue reading
Posted Aug 12, 2015 at Zane Safrit
All the employee engagement buzzwords, data, reports, s-s-s-surveys (gag), programs, principles, guidelines, books, blog posts, articles, podcasts, webinars ... about 20 million links on Google and 7500 books on Amazon boils down to this one question: What’s it to you?... Continue reading
Posted Aug 12, 2015 at Zane Safrit
"Employee engagement is a hot topic in many organizations. And understandably so: Gallup estimates employee disengagement costs the U.S. $450 billion to $550 billion annually ... Statistics are useful diagnostic tools, but what do they tell us about what engagement... Continue reading
Reblogged Aug 11, 2015 at Zane Safrit
"We’ve all heard the cliche: “What gets measured, gets done.” In the case of employee engagement, I say maybe not. For years, organizations have been measuring employee engagement. Organizations like Gallup and Towers and Hay Group have made millions of... Continue reading
Reblogged Aug 7, 2015 at Zane Safrit
I wrote last week that [Engagement] Is About Letting Go. I shared a quote from the CEO of Accenture. "What I learned is that leadership is about letting it go. Trust people. The art of leadership is not to spend... Continue reading
Reblogged Aug 6, 2015 at Zane Safrit
I first heard of Dale Partridge when I agreed to read and review his book: People Over Profit. I scanned the agent’s pitch, an agent I trust, glanced at the title and thought “Yeah, sure. I’ll do it.” The book... Continue reading
Posted Aug 5, 2015 at Zane Safrit
To keep my latest book - First, Engage Yourself - short enough to read over, say, a long lunch I omitted 9 things. 1. Buzzwords and Wonky Terms Okay, I do talk about “employee engagement.” But that phrase is bandied... Continue reading
Posted Jul 30, 2015 at Zane Safrit
"What I learned is that leadership is about letting it go. Trust people. The art of leadership is not to spend your time measuring, evaluating. It’s all about selecting the person. And if you believe you selected the right person,... Continue reading
Reblogged Jul 29, 2015 at Zane Safrit
Being born and raised in North Carolina and now living in Iowa I miss using that term, y’all. It’s like a warm hug backed with a smile. But, seriously, y’all ... quit picking on HR, Human Resources. Never in the... Continue reading
Posted Jul 24, 2015 at Zane Safrit
Around 11 p.m. one night, you realize there’s a key step your team needs to take on a current project. So, you dash off an email to the team members while you’re thinking about it. via Your Late-Night Emails Are... Continue reading
Reblogged Jul 23, 2015 at Zane Safrit
The challenge isn't writing the review for People Over Profit: Break The System. Live With Purpose. Be More Successful by Dale Partridge. No. The challenge is editing it into 1-2 pages. I like this book so much I've written about... Continue reading
Posted Jul 20, 2015 at Zane Safrit
My friends at Engage for Success shared this last month. It was a "graphic recording" of a live keynote address of David MacLeod, a member of their team, at the recent Derby and Notts CIPD Annual Meeting. Very engaging visually.... Continue reading
Reblogged Jul 15, 2015 at Zane Safrit
"In 1965, CEOs at America's largest companies earned about 20:1 what their average workers did. The ratio climbed to approximately 59:1 by 1989 and 199:1 by 1994. At the turn of the twenty-first century, these CEOs were earning more than... Continue reading
Posted Jul 14, 2015 at Zane Safrit
Attend enough startup conferences or listen to enough motivational speakers and you’ll hear one piece of advice repeated over and over again: You’ve got to love what you do! If you don’t love what you do, you might as well... Continue reading
Reblogged Jul 13, 2015 at Zane Safrit
Have you ever been blindsided in a meeting? You adequately prepared. The objectives were clear. But then, BLAM! Someone objects to one of your assumptions about halfway through the meeting and others just add to the objections. You try to... Continue reading
Reblogged Jul 10, 2015 at Zane Safrit
This tweet inspired this post. First, I only know Richard Lambert from his tweets and his LinkedIn group. I imagine if we met, had coffee, I'd find his company enjoyable, pleasant. Over the years, if we met regularly, I'd consider... Continue reading
Posted Jul 6, 2015 at Zane Safrit
"And so, my fellow Americans: ask not what your country can do for you — ask what you can do for your country." I was five years old when President John F. Kennedy spoke those words during his inaugural speech... Continue reading
Posted Jun 30, 2015 at Zane Safrit