Douglas Wagner's Profile

I recently heard about yet another local business that seemed to be doing really well a few years ago but recently shut its doors. It wasn’t the economy. It wasn’t incompetence in their craft. The service they offered is still... Continue reading

Posted 2 days ago at Doug Wagner @ Sunwapta

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Dixie, that is why I loved the move so much. It was both authentic AND strategic in its execution.

Commented May 8, 2013 on Hats Off To Randy Gage And Mystique at Doug Wagner @ Sunwapta

Hats Off To Randy Gage And Mystique

Randy Gage recently announced he is disappearing from public life. "Effective today, I’ll stop posting to my Facebook page, Twitter feed, YouTube channel and blog, and am going to disappear from the public stage." I have recently been thinking about... Continue reading

Posted May 7, 2013 at Doug Wagner @ Sunwapta

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Hi Carly, not sure if it is everything but I agree it is certainly right up there.

Commented May 3, 2013 on I Think You Have An Attitude Problem at Doug Wagner @ Sunwapta

Thank you brother Bob.

Commented May 3, 2013 on I Think You Have An Attitude Problem at Doug Wagner @ Sunwapta

I Think You Have An Attitude Problem

Your attitude is the most powerful force in your arsenal to give you the life you want. The good news is that for most people, attitude can be influenced and even controlled by... you. "Your attitude, not your aptitude, will... Continue reading

Posted May 2, 2013 at Doug Wagner @ Sunwapta

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PhD Essential for Business Success

After well over 12 years in business I have noticed that one key ingredient is absolutely essential to business success. In fact, every single time we've run into problems (and I assure you we are not perfect either) I can... Continue reading

Posted Apr 23, 2013 at Doug Wagner @ Sunwapta

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Hatching Dragons (and Businesses)

What if you could figure out how to hatch a dragon? It would be a cool and magical moment. As soon as you create, the real challenges begin. How do you feed a dragon? How big will it get? Where... Continue reading

Posted Apr 18, 2013 at Doug Wagner @ Sunwapta

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Thank you Jayne. You do so much to inspire abundance and help others in the process.

Commented Apr 17, 2013 on Trust is the Real Success Accelerator at Doug Wagner @ Sunwapta

So true Jean. The trust you are talking about is the kind that makes you want to buy or refer someone. Very important as well. This also relates to my other recent post "Focus on What Matter Most" which it sounds like the carpet company should read. Wonderful that you had the interest in making your referral work and didn't just make it and disappear.

Commented Apr 16, 2013 on Trust is the Real Success Accelerator at Doug Wagner @ Sunwapta

Dixie, thank you. Trust is a funny thing. When it is broken it can feel like betrayal. But what happens if we are sufficiently successful and open that any one betrayal of trust cannot hurt us. Pindar said to Joe that you cannot waste my time, you don't have the power. The same can apply to trust and how you interpret its breaking. I am not there yet but it seems like a good place.

Commented Apr 16, 2013 on Trust is the Real Success Accelerator at Doug Wagner @ Sunwapta

Bob, I am truly feeling honored by your comment. Thank you. I started out with a slightly different lesson and then I realized it was all about learning to trust. Not surface trust but the deep trust required for more meaningful relationships.

Commented Apr 16, 2013 on Trust is the Real Success Accelerator at Doug Wagner @ Sunwapta

Trust is the Real Success Accelerator

“All things being equal, people will do business with and refer business to those people they know like and trust.” Bob Burg and John David Mann – The Go-Giver At first glance the Go-Giver is a book about sales. I... Continue reading

Posted Apr 16, 2013 at Doug Wagner @ Sunwapta

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Focus on What Matters Most

Too many businesses get distracted and lose focus from what is important. I am currently reading "Be The Best At What Matters Most" by Joe Calloway. Great book. Well worth the read. Buy it. But reading the book won't help... Continue reading

Posted Apr 12, 2013 at Doug Wagner @ Sunwapta

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Forget What You Know: It Is Really All about the Client

What if we take this literally? After thinking about “Endless Referrals” by Bob Burg a couple of thoughts popped into my head. Could I train an effective marketing and sales team to generate leads and conduct initial sales calls with... Continue reading

Posted Apr 8, 2013 at Doug Wagner @ Sunwapta

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Thanks Pete. I think some of it comes from trying to apply a formula to success. Formulas sometimes give the illusion of predictability. Except there is no formula to success.

Commented Apr 6, 2013 on Be Different, But Not Too Much! at Doug Wagner @ Sunwapta

Be Different, But Not Too Much!

Sometimes even the experts have a hard time with embracing good business wisdom and instead go with the herd by default. Be Different, But Not Too Much We are told to differentiate ourselves from our competitors. Be different from them... Continue reading

Posted Apr 4, 2013 at Doug Wagner @ Sunwapta

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Thanks Dixie. Probably best someone else gets the credit for "blowing up" walls. As long as they are down and dreams are reached. Yes, with the amazing people I am meeting the walls will keep coming down.

Commented Apr 3, 2013 on Blow Up The Walls That Hold You Back at Doug Wagner @ Sunwapta

Blow Up The Walls That Hold You Back

We all have them, the thoughts and beliefs that limit our potential to achieve our dreams. These are the bricks that we use to build walls in our mind; the ones that limit what we can and can’t do. The... Continue reading

Posted Apr 2, 2013 at Doug Wagner @ Sunwapta

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Thanks Dixie. Understanding and compassion are so important all the time leaders and especially when you have to make those tough decisions.

Commented Mar 29, 2013 on Human Emotions Are A Key Part Of Business at Doug Wagner @ Sunwapta

Scheme or a Viable Business

The key attributes of a viable long-term business are: Deliver more in value than you take in payment from each client, Serve enough clients to sustain the business vision and need, and Keep more money than you spend delivering the... Continue reading

Posted Mar 28, 2013 at Doug Wagner @ Sunwapta

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So true Bill. I intentionally focused on internal only for this post. The impact of the emotions you create for customers is a whole other topic but if you have the right culture and frame of mind in your company, serving your customers becomes so much easier.

Commented Mar 27, 2013 on Human Emotions Are A Key Part Of Business at Doug Wagner @ Sunwapta

Human Emotions Are A Key Part Of Business

Your strongest memories are tied to your strongest emotional experiences. How you will initially respond to events in the present is tied to those memories. This is not just about your childhood. These memories are being formed today. At work.... Continue reading

Posted Mar 26, 2013 at Doug Wagner @ Sunwapta

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The Business Owner's Dilemma

Your business is a tool to get your products and services in the hands of clients or customers in exchange for payment. Hopefully you've also tied it to a great mission or purpose. You need to have all of the... Continue reading

Posted Mar 22, 2013 at Doug Wagner @ Sunwapta

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My pleasure Lisa. I am especially found of books that reinforce my belief that coming back to mission or purpose not only bring joy and meaning to our work but is rewarding financially.

Commented Mar 20, 2013 on The 3 Sales Books You Need Most at Doug Wagner @ Sunwapta