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DRO Concepts
Interests: music, running, thai food, triathlon, technology, sports, gadgets, swimming, cycling, apple, iphone, engineering, being green, and doing things differently.
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Mar 15, 2010
Hi James, These cases are available at http://www.droconcepts.com The exact web address for this case ishttp://droconcepts.com/iPhone3GS/carbonfiberiphone3GScase.html Thanks and I hope that helps. Mary S. Customer Care DRO Concepts support@droconcepts.com
As you probably know our DRO concepts carbon fiber cases are made entirely by hand and we produce the cases in batches. Due to the great demand we have sold completely out of our last production batch of carbon iPhone cases (as of January 18th). Our latest batch of cases will be finished and shipping March 5th. As a FREE gift for waiting, we would like to include one of our carbon fiber pens with your order. This information has been on our homepage, product page, and chekout since Jan 18th. Our last few batch of cases have been almost completely sold before they are even finished. We are increasing production with new tooling and hope in late March will be able to have carbon fiber cases in stock permanently. Please let me know if you have any questions or concerns. Thank you again for your business and time, we truly appreciate it. Have nice evening, Mary S. Customer Care DRO Concepts support@droconcepts.com
Thanks for the email and purchase. We try to respond to every email we get in 24 hours. As you probably know our DRO concepts carbon fiber cases are made entirely by hand and we produce the cases in batches. Due to the great holiday demand we have sold completely out of our last production batch of carbon iPhone cases (as of December 15th). Our latest batch of cases will be finished and shipping on the 18th of January. As a FREE gift for waiting, we would like to include one of our carbon fiber pens with your order. This has been stated right below the add to cart button on our entire website, on the front page, and also with more detail on our blog since Dec 15th. More details can be found here Please let me know if you have any questions or concerns, We just wanted to make sure you saw this note on the website. Based on your shipping address and your selection of FedEx Ground Home Delivery your order should arrive approximately 3-4 business days after your order is shipped. I hope this helps. Thank you again for your business and time, we truly appreciate it. Have nice afternoon, Mary S. Customer Care DRO Concepts support@droconcepts.com
Hi Dave, Thanks for your post. I checked the site and saw exactly what you were talking about. A small slice of code was missing opps :) But it is all taken care of now. Please be aware you may need to refresh the page. Thanks again for your interest and time. Have a happy holiday and safe New Years. Mary S. Customer Care DRO Concepts support@droconcepts.com
Hi Jerry, Thanks for the post! In the future please be sure you are sending all of your customer care emails to support@droconcepts.com We didnt receive your messages from last week but did receive your message from just a few minutes ago and an email has been sent back to you on how we can handle the situation. Thanks again for your purchase and loyalty. Have a nice afternoon. Mary S. Customer Care DRO Concepts support@droconcepts.com