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Cheryl Goldberg
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While most B2B businesses today feel they must have a social media presence, many are still working to figure out the best ways to use this new communication channel. Given the trial-and-error nature of this process, it pays to have... Continue reading
Posted May 14, 2013 at High-Tech Communicator
Video has become an increasingly popular media for presenting B2B content. Usage of video has jumped from 52% of B2B companies to 70% between 2011 and 2012, according to the 2013 B2B Content Marketing Benchmark. The goal for video is... Continue reading
Posted May 7, 2013 at High-Tech Communicator
With the majority of the buying cycle taking place online, rather than face to face with a sales rep, B2B companies need to put enough content online. A critical mass of content ensures that potential customers can find it. And... Continue reading
Posted Apr 29, 2013 at High-Tech Communicator
Customers who turn to vendor content for solutions want practical information they can use instantly. The way content marketers present information helps determine how usable the content will be. The following tips can help you make your content easier to... Continue reading
Posted Apr 21, 2013 at High-Tech Communicator
You need two things to create successful content: a thorough plan based on an understanding of your audience, your message, and your desired result — and excellent execution. When it comes to content, good execution means good writing. Following these... Continue reading
Posted Apr 14, 2013 at High-Tech Communicator
After you’ve completed a project plan that details the audience for your content, the messages you want to deliver, and the action you want readers to take, you’re ready to start creating your content. You’ll want to take advantage of... Continue reading
Posted Apr 9, 2013 at High-Tech Communicator
Creating content that's useful and compelling starts with getting to know your customers. You need to understand their most pressing challenges, their deepest concerns, and their greatest hopes for a solution. Gaining this insight takes some digging. But the effort... Continue reading
Posted Apr 2, 2013 at High-Tech Communicator
As you put together your content projects, you want some assurance that your projects will come in on time and will meet your expectations. Following a content creation-process based on best practices can ensure that your projects proceed as planned.... Continue reading
Posted Mar 25, 2013 at High-Tech Communicator
Once upon a time, a company (who shall remain nameless) took a chaotic product launch approach. Product managers feverishly developed their marketing messages at the same time they worked with writers and designers to create their marketing materials. The marketing... Continue reading
Posted Mar 19, 2013 at High-Tech Communicator
Service journalism offers a model for the engaging and compelling content B2B marketers must create to ensure their content-marketing campaigns are successful. Practiced in publications as diverse as Car and Driver, American Bride and PC Magazine, service journalism delivers useful... Continue reading
Posted Mar 11, 2013 at High-Tech Communicator
As more B2B vendors have started doing content marketing, B2B content marketers have begun turning to “Brand Journalism” to produce content that cuts through the clutter. Hiring a journalist has a number of advantages. Most journalists know how to write.... Continue reading
Posted Mar 5, 2013 at High-Tech Communicator
I’ve always felt that a factual, journalistic tone is most effective for B2B marketing materials, and that buyers want a straightforward description of the benefits of purchasing a particular solution. Technology buyers are very smart and very skeptical of anything... Continue reading
Posted Apr 7, 2011 at High-Tech Communicator
I’ve been skeptical about using Facebook for business. I’ve always thought it creeperish (as my teenage daughters would say) when former colleagues who I don’t know on a personal basis friend me. But I recently encountered a Facebook page that... Continue reading
Posted Apr 5, 2011 at High-Tech Communicator
Twenty years ago, few in the technology industry knew the difference between a feature and a benefit. As a journalist at the time, I was bombarded with vendors who visited the magazine to do product demonstrations that showed all the... Continue reading
Posted Mar 31, 2011 at High-Tech Communicator
The other day, I was talking to a marketing manager at a large technology company about a potential writing project. Usually, in an initial get-to-know-you phone meeting, marketing people will ask what types of projects I do and how I... Continue reading
Posted Mar 29, 2011 at High-Tech Communicator
One of the biggest challenges content marketers face is developing compelling content that will attract B2B buyers. Here’s one suggestion that few B2B content marketers consider. Let me start with a story. Years ago, when I was an editor for... Continue reading
Posted Mar 24, 2011 at High-Tech Communicator
When the personal computer industry burst onto the scene, so did a raft of new trade publications. And IT buyers scoured their pages for help with their purchase decisions. Today, many of these publications are struggling, not because IT buyers... Continue reading
Posted Mar 22, 2011 at High-Tech Communicator
While many technology marketers continue to create self-promotional, beat-your-chest marketing, many others realize that it’s more effective to create marketing content that addresses issues from the customers’ perspective. But while companies understand the idea of customer centricity in theory, they... Continue reading
Posted Mar 17, 2011 at High-Tech Communicator
Recently, Joe Pulizzi wrote a post in his Junta42 Content Marketing blog called “10 Reasons Your Content Marketing is Killing You.” Number 9 was editing. As Joe said, “Editing may be the most underrated piece of the content marketing process.... Continue reading
Posted Mar 15, 2011 at High-Tech Communicator
A few months ago, I started getting lots of questions about whether we write “White Paper 2.0.” I quickly figured out that they were referring to the type of pieces Jonathan Kantor describes in his book Crafting White Paper 2.0:... Continue reading
Posted Mar 10, 2011 at High-Tech Communicator
From time to time, someone will call and say, “I need a white paper. We don’t have any and I have nothing to give people.” Unfortunately, simply creating a white paper for the sake of having one isn’t an effective... Continue reading
Posted Mar 8, 2011 at High-Tech Communicator
There’s no doubt about it, white papers take considerable time, effort, and money to produce. Luckily, you can get a significant return on that investment if you know how to make the most of your white papers by repurposing them.... Continue reading
Posted Mar 3, 2011 at High-Tech Communicator
Clients ask me to write thought-leadership articles and white papers all the time. The majority of these pieces define a business challenge and talk about a solution to that challenge that’s basically a generic description of the vendors’ current solution.... Continue reading
Posted Mar 1, 2011 at High-Tech Communicator
B2B marketers increasingly understand that in the early stages of the buying process, customers today find them through internet searches. Vendors realize that they can be found by providing content that addresses customers’ business challenges. And the brass ring for... Continue reading
Posted Feb 24, 2011 at High-Tech Communicator
Rohit Bhargava, author of the Influential Marketing Blog, recently predicted that what he called “Brutal Transparency” or “Aggressive Honesty” will become one of the top social media marketing strategies in 2011. Bhargava argued that being extremely honest, you can create... Continue reading
Posted Feb 22, 2011 at High-Tech Communicator