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Rebekah Lovell
Public Relations Strategist for Small Business
Recent Activity
Very Good ideas on listening for Top Brand's crisis situations. I did some work for Toyota this past weekend at an Auto Show and it was interesting to see consumer's responses to the recalls. Even more enlightening was the way Toyota managed the Auto Show and positioned us to receive complaints, direct owners to their local dealers, and to their national call center. However not every Toyota owner or fan can make an Auto show. I hope Toyota is using Twitter, the vast listening tool it is, to monitor the situation and provide feedback to those who cannot make an in-person connection like the Auto Show or Dealers.
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Jan 15, 2010
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Jan 15, 2010
what a great idea for vision casting, i need to get some magazines and scissors and do the same. And i see the bella frame found a new resting place? Glad its in the office so you can see it while you work.
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Rebekah Lovell is now following The Typepad Team
Oct 6, 2009
Love the Facebook as a pub, Twitter as a cocktail party quote. This is a great resource for first time Sm users!
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