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Gemma Wisdom
London, UK
Marketing Director for ExperienceLab and editor of this blog.
Recent Activity
Moves app ... it will get you moving!
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Over the last few weeks, some of us at ExperienceLab have been trying out the Moves fitness app. It’s actually causing a bit of rivalry between us, we’ve been emailing screen shots to each other showing how many steps we’ve... Continue reading
Posted 3 days ago at ExperienceLab
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In-flight entertainment systems
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Gemma and I have just returned from a round the world tour for a global project. This gave us a lot of opportunities to use, analyse and discuss the pros and cons of the in-flight entertainment systems of the different... Continue reading
Posted Apr 30, 2013 at ExperienceLab
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UX London 2013
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Magdalena Marek, one of our interns, volunteered at UX London this month. Here's her review of the event. ------ The week before last I volunteered at UX London. Despite the excitement of being able to attend the conference and listen... Continue reading
Posted Apr 24, 2013 at ExperienceLab
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How Click & Collect is Moving the Online Shopping Experience In-Store
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The e-retail sector is evolving with many retailers implementing multi-channel solutions with the ultimate objective of creating an omni-channel by offering a truly integrated digital and physical consumer experience. Increasingly, Click & Collect services are becoming more important to consumers,... Continue reading
Posted Mar 12, 2013 at ExperienceLab
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The Gesture Chair: Designed to support users' tech interactions
Having gotten dangerously obsessed with chairs during our recent studio build, we're loving what we've seen so far of this unique office chair, designed by Steelcase. The Gesture Chair has been designed to support our present day interactions with the... Continue reading
Posted Mar 5, 2013 at ExperienceLab
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Welcome to our new research studio - The Insight Lab!
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Our new studio - The Insight Lab - is up and running and ready to welcome you! We wanted to share some pictures, and also our thinking behind this new space. Designing our new space was challenging as we wanted... Continue reading
Posted Feb 6, 2013 at ExperienceLab
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Why you need variety to build the best User Experience team
Was interested to see this on FastCoDesign: Infographic: The Intricate Anatomy Of UX Design. The Disciplines of User Experience Design infographic by envisprecisely. Like the author, I was at first preoccupied with the 'missing' disciplines, but after that I got... Continue reading
Posted Jan 31, 2013 at ExperienceLab
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Spotify apps coming to mobile... finally!
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Much of my music life is lived through Spotify, so I was excited to find out that Spotify apps are coming to mobile (and web) in January (find out more here). Spotify apps is an interesting offering. You don’t have... Continue reading
Posted Jan 31, 2013 at ExperienceLab
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No more wrap rage
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You know the feeling, you’ve bought something and it comes in that dreaded clamshell packaging. The one that feels as though it has been superglued closed and is impossible to open. All you want to do is play with your... Continue reading
Posted Jan 29, 2013 at ExperienceLab
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Healthbox Innovation Day: empowering entrepreneurs in healthcare
A few of the ExperienceLab team spent an enjoyable afternoon at the Healthbox Europe Innovation Day yesterday. Founded in Chicago in early 2012, Healthbox is an incubator designed to empower healthcare entrepreneurs, and yesterdays event marked the end of 3... Continue reading
Posted Jan 18, 2013 at ExperienceLab
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UX review: Sony's Google TV box & the Media Remote app
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I believe an android based set-top box has the potential to, ultimately, be as successful as a connected home solution, and as such I've been trying out the Sony Google TV Android Box. This post talks about my experience of... Continue reading
Posted Dec 5, 2012 at ExperienceLab
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Cars of the future - does Google have the answer?
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I recently read a really interesting article in The Economist titled “The driverless road ahead” by Schumpeter. It talks of the future of the car (and other vehicles) as being automatic with no need for human control. Although Schumpeter mentions... Continue reading
Posted Dec 4, 2012 at ExperienceLab
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ExperienceLab gameplay experts contribute to first book on Game Analytics
We're pleased to have been asked to contribute to a new book Game Analytics - Maximizing the Value of Player Data, due out in 2013. The book is the first on the topic of game analytics; the process of discovering... Continue reading
Posted Nov 21, 2012 at ExperienceLab
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Game changers in UX - Channel 4, Fuel 4 event
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On 7th November, I spoke at the Channel 4/Fuel4 event: UX by SW, Exploring the TV experience in a Connected World in Bristol. It was a really interesting day with a fascinating keynote speech from Bill Buxton. Bill reminded us... Continue reading
Posted Nov 16, 2012 at ExperienceLab
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ExperienceLab welcomes UCLIC students
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Last week ExperienceLab held a series of workshops designed to offer students a glimpse into how usability testing happens in a commercial context. This wasn’t the first time we’ve held this type of event; in fact, this was the eighth... Continue reading
Posted Nov 8, 2012 at ExperienceLab
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Sky+ second screen app - controlling your Sky+HD from your iPad
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In this blog I review the Sky+ iPad app recently upgraded to allow control of a Sky+HD box. We hope to review more ‘second screen’ apps here soon so watch this space. Assuming you are near your TV and have... Continue reading
Posted Sep 27, 2012 at ExperienceLab
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Building a space to work, play and create - get set, go!
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We're very excited to announce that the walls of ExperienceLab's new studio space have gone up, and we are on course to open the doors later on this year! The team are put to work... The new studio will be... Continue reading
Posted Sep 25, 2012 at ExperienceLab
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Paying for parking by phone – the pros and cons
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There seems to have been a sudden roll-out of ‘pay by phone’ (IVR) services in car parks where I live. Like my colleague Mark in a previous post, I was recently forced to try one in a new car park... Continue reading
Posted Sep 19, 2012 at ExperienceLab
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Hands off!
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I took the kids to an exhibition at the weekend, which was full of screens playing animated videos (see below). At first I panicked when my kids touched almost every screen (ok, and sometimes hit), worried that they might break... Continue reading
Posted Sep 11, 2012 at ExperienceLab
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Putting the 'phone' into iPhone gaming
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In-between watching the closing events of the London 2012 Olympics, I took a couple of minutes to have a look on the App Store on my iPhone. I noticed a game called the The Heist which was free 'for a... Continue reading
Posted Aug 17, 2012 at ExperienceLab
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YouView - finally nearly here, but will it be worth the wait?
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So the news we’ve all (well maybe not all) been waiting for – the internet TV service YouView is finally going to appear in the shops at the end of the month, if Lord Sugar is to be believed. I... Continue reading
Posted Jul 5, 2012 at ExperienceLab
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I love sketchnoting
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I've always loved doodling in the corner of notes and drawing out ideas. Now I have a name for it and a legitimate reason to do it: Here are real links to the inspiration: http://www.skineart.com/ http://blog.fueledbycoffee.com/ http://www.evalotta.net/ http://www.core77.com/blog/sketchnotes/ http://rohdesign.com/sketchnotes/ http://sketchnotearmy.com/... Continue reading
Posted Jul 3, 2012 at ExperienceLab
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Will SmartGlass help Microsoft win the race for the centre of the Connected living room?
I’ve been waiting for a long time for a company to really lead the charge in the living room and make web services/apps on a TV screen into a must have. Everyone is fighting to be the front runner but... Continue reading
Posted Jun 7, 2012 at ExperienceLab
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Android streaming services: Spotify and Music Hub
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As an Android 4.0 user, I feel like I’ve been waiting a long time for a reliable and up to date music streaming service. Then, like proverbial buses, two come along at once! For a while it seemed like Spotify... Continue reading
Posted Jun 1, 2012 at ExperienceLab
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Designing Apps for TV - a call for collaboration between manufacturers
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I’ve spent much of this year so far working with various clients who are trying to get apps (things like BBC iPlayer and LOVEFiLM) onto various platforms (TVs, set-top boxes, games consoles) to view on a TV screen. The problem... Continue reading
Posted May 15, 2012 at ExperienceLab
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