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David Lau
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Has anyone noticed that when you expand the accordion for an Autodesk 2016 product, there is no option to include an Update or Service Pack? Exhibit A: AutoCAD 2015 Deployment Options Please check out the new update workflow here: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-I-deploy-Autodesk-2016-products-with-updates.html Reference Deploying Autodesk 2015 Demo Video: www.youtube.com/watch?v=fMM-bw3W3kQ Continue reading
Posted 8 hours ago at Up and Ready
I recently got this case and I just found it interesting. Here is the article of the issue.... http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Installation-rolls-back-when-installing-Autodesk-Content-Service.html Our software needs media support so the OS must include it. Here is a reference note from Microsoft on the N edition of Windows: http://windows.microsoft.com/en-us/windows-8/upgrade-to-n Reference http://upandready.typepad.com/up_and_ready/2012/12/windows-7-n-autodesk-civil-3d-2013-storm-sanitary-analysis.html Continue reading
Posted 8 hours ago at Up and Ready
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One of our troubleshooting gurus, Avto Chachava solved this activation error [1.1.0] with Revit 2016: Please review this article to solve your issue: http://knowledge.autodesk.com/support/infrastructure-design-suite/troubleshooting/caas/sfdcarticles/sfdcarticles/Revit-2016-Activation-Error-1-1-0-from-Infrastructure-Design-Suite-Ultimate-2016.html Reference http://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/License-Error-1-1-0-when-activating-Revit-Architecture-2013.html Continue reading
Posted yesterday at Up and Ready
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One of the interesting trends that happened in the last 3 months was that our pageviews dropped by 1000 per weekday. I suspect that the reason for this is because Google changed their search algorithms to rank mobile-friendly sites higher. http://www.theverge.com/2015/4/21/8463401/google-now-boosting-mobile-friendly-websites-in-search I also want to thank Scott Sheppard for helping... Continue reading
Posted yesterday at Up and Ready
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Hot off the presses, Microsoft Fix It will not work on Windows 10 yet. It will look like this: The original Microsoft Fix It results in the not supported error message and the newer one will redirect you to Search Microsoft Thanks to David Haukeness for sharing this tip with... Continue reading
Posted 2 days ago at Up and Ready
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The latest Revit 2015 Update Release (UR) can be found here: http://knowledge.autodesk.com/support/revit-products/downloads/caas/downloads/content/autodesk-revit-2015-update-release-9.html Thank to Chris Aquino... Reference http://upandready.typepad.com/up_and_ready/2015/04/how-do-i-create-a-deployment-of-revit-2015-r2-with-the-ur7.html Continue reading
Posted 3 days ago at Up and Ready
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With Windows 10 just around the corner, I would upgrade cautiously. I just googled a couple of links and I found this one helpful... http://www.pcworld.com/article/2950916/windows/windows-10-review-its-familiar-its-powerful-but-the-edge-browser-falls-short.html If you have any Windows 10 feedback, feel free to add a comment to the post. Reference: http://upandready.typepad.com/up_and_ready/2013/10/windows-81-support-please-upgrade-cautiously.html Continue reading
Posted 7 days ago at Up and Ready
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We recently got this error when installing Maya 2016 and the error was not very useful because it was not a permissions issue. The installation was only problematic on one of the workstations and the deployment had worked on other computers at this site. We even tried a direct install... Continue reading
Posted Jul 23, 2015 at Up and Ready
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The Delivery Team alerted us of this potential problem with the Application Manager and this error message: This version of the Application Manager has been retired Please check out this article to update the Application Manager: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Error-This-version-of-Application-Manager-has-been-retired.html Continue reading
Posted Jul 22, 2015 at Up and Ready
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We all know that when we configure a network license manager, we use the Configuration using Services option. We basically need Administrator access on the server to update it. I have not investigated the Configuration using License File until this past week. What can it do? It can update license... Continue reading
Posted Jul 16, 2015 at Up and Ready
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Autodesk Maya LT is using a different technology for licensing that our current Desktop Subscription offerings. If you happen to start Autodesk Maya LT and you don't get a login screen, you can reset it by checking out this article: http://knowledge.autodesk.com/article/Reset-Login-Screen-for-Maya-LT Other useful Maya LT posts are here: http://upandready.typepad.com/up_and_ready/2015/05/maya-lt-trial-will-not-start-we-will-be-back-soon-error-message.html http://upandready.typepad.com/up_and_ready/2015/03/maya-2015-lt-windows-81-slow-performance-in-viewport.html... Continue reading
Posted Jul 16, 2015 at Up and Ready
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This is the all inclusive guide to Network License Administration.... http://knowledge.autodesk.com/customer-service/network-license-administration Continue reading
Posted Jun 24, 2015 at Up and Ready
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If your AutoCAD 2016 looks like this: Please check out this article: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Start-Tab-and-Help-window-do-not-display-correctly-in-AutoCAD.html Thanks to Jeffry Asbury for sharing this with the community. Continue reading
Posted Jun 24, 2015 at Up and Ready
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We have not had this error in a long while because most of the installation media is downloaded to the local computer. In this rare instance, a DVD is required because the sites are super secure. i.e. USB ports are secured. Please check out this article for details on the... Continue reading
Posted Jun 24, 2015 at Up and Ready
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Please note the following articles and installation docs for setting up a command line installation for Maya and Mudbox for Mac. Please keep an eye out for the syntax! Maya 2015/Mudbox 2015 http://upandready.typepad.com/up_and_ready/2014/10/installing-maya-2015-on-the-mac-via-command-line.html http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/How-do-I-install-Maya-2015-or-newer-from-a-Terminal-command-line-on-Mac-OS-X.html http://help.autodesk.com/view/INSTALL_LICENSE/2015/ENU/?guid=GUID-10885D2B-D900-4DD6-BB14-B82920C2D294 Maya 2016 http://knowledge.autodesk.com/support/maya/troubleshooting/caas/CloudHelp/cloudhelp/2016/ENU/Installation-Maya/files/GUID-10885D2B-D900-4DD6-BB14-B82920C2D294-htm.html Mudbox 2016 http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-do-I-install-Mudbox-2016-on-Mac-silently-via-command-line-through-the-Terminal.html The syntax is noted below: Maya 2015 syntax is:... Continue reading
Posted Jun 12, 2015 at Up and Ready
We don't get odd error messages but this one was odd.... FlexNet Licensing error:-16,287 If you look it up here, the error message is not very helpful. In this case the solution is noted here: http://knowledge.autodesk.com/article/flexNet-Licensing-error-97-121-trying-to-start-FLEXLM-11-12-1-1-4 Reference http://upandready.typepad.com/up_and_ready/2014/06/flexnet-licensing-error-97121.html http://upandready.typepad.com/up_and_ready/2014/09/what-does-the-license-error-97-error-mean-exactly.html Continue reading
Posted Jun 4, 2015 at Up and Ready
You will need to enable Pop Ups if you plan to use a Browser Download of the Software from Autodesk Accounts. I have included a screencast here on how to do it in Google Chrome: https://screencast.autodesk.com/Main/Details/ad0ed3fd-a145-4682-8f2c-b60835c29108 You will basically need to add a Pop Up exception to this URL: https://manage.autodesk.com.... Continue reading
Posted Jun 4, 2015 at Up and Ready
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This was a tricky issue and it was actually solved by turning off your Antivirus software. Please check out this article for more details: http://knowledge.autodesk.com/article/Application-Manager-doesn-t-update-and-there-is-no-progress-spinning-black-circles Thanks to Etienne Lavoie for sharing this tip with the community. Reference: http://upandready.typepad.com/up_and_ready/2014/08/quick-start-security-anti-virus-software.html Continue reading
Posted Jun 3, 2015 at Up and Ready
Just another article highlighting the various methods supported for deploying Autodesk software: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Deploying-Autodesk-Software-to-Many-Computers.html Continue reading
Posted May 28, 2015 at Up and Ready
I was doing some audits of cases and articles for the team and I found this one interesting.... http://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Installing-Office-365-will-remove-VBA-7-modules-and-prevent-Inventor-2014-from-working-properly.html Just another tidbit of information.... Continue reading
Posted May 28, 2015 at Up and Ready
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Here is another antivirus issue that affects Maya LT 2015 SP3 or Maya LT 2016. The error is: Please check out this article to solve the problem: http://knowledge.autodesk.com/support/maya-lt/troubleshooting/caas/sfdcarticles/sfdcarticles/Maya-LT-Trial-will-not-start.html Thanks to Jeffry Asbury for figuring out this interesting issue! Reference: Continue reading
Posted May 22, 2015 at Up and Ready
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After installing the Plant Design Suite Ultimate 2016, when you try to run Inventor, it will not activate correctly. The activation error is: License Status [2.10.0]. The problem is that when you install the software as Plant Design Suite, Inventor will activate as Inventor Professional 2016. Please check out this... Continue reading
Posted May 22, 2015 at Up and Ready
Posted May 8, 2015 at Up and Ready
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The Autodesk Toronto office [David Lau & Sy Downham] contributed to Autodesk [AutoCAD] Answer Day and it was pretty busy! We had Jeffry Asbury help out as well from the San Rafael Office. Check it out here: http://forums.autodesk.com/t5/autocad-answer-day/bd-p/11 Continue reading
Posted May 7, 2015 at Up and Ready
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During our Autodesk Day, I just found out about this section in our forums. Please feel free to ask any questions you have here about: http://forums.autodesk.com/t5/perpetual-license-retirement/bd-p/2015 http://www.autodesk.com/products/perpetuallicenses Continue reading
Posted May 7, 2015 at Up and Ready