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David Lau
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We have just updated our Network License Tools (NLM) to 11.12.1.4. It can be downloaded here: www.autodesk.com/licensetools. If you decide to upgrade, please follow this workflow: http://upandready.typepad.com/up_and_ready/2014/01/laws-always-update-your-network-license-manager-with-each-release.html Reference http://upandready.typepad.com/up_and_ready/2011/11/quick-start-setting-up-a-license-server.html Just a note that the 11.12 version of NLM was actually running in dual mode IPv4/IPv6 as noted in the log... Continue reading
Posted 3 days ago at Up and Ready
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Just an FYI, the realm of Roaming Profiles is not supported by Autodesk due to the differences of setup for each network at each of site. For sites that have mastered this setup for Autodesk Civil 3D 2015, please note the following solutions: http://knowledge.autodesk.com/support/autocad-civil-3d/troubleshooting/caas/sfdcarticles/sfdcarticles/Support-for-roaming-profiles-in-AutoCAD-Civil-3D.html http://upandready.typepad.com/up_and_ready/2014/12/autocad-civil-3d-2015-blank-ribbon-au-updated-workflow.html One of the programs that... Continue reading
Posted 4 days ago at Up and Ready
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I recently solved a really old case last week in which Maya 2015 SP5 on Linux would not auto-activate, even though you have an internet connection. This week, the issue came up again but in EMEA. The solution is quite easy, you just need to run this hotfix: http://knowledge.autodesk.com/support/autocad/downloads/caas/downloads/content/autodesk-licensing-hotfix-poodle-ssl-v3-vulnerability-cve-2014-3566.html If... Continue reading
Posted 6 days ago at Up and Ready
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If you use Revit 2014 with the Globe Link for Autodesk Revit 2014 [Release Date: 2013-05-03], please note the following article if you get an error that you need the Google Earth.msi file. http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Revit-2014-and-Configuring-Globelink-Addon-5-x.html Thanks to Amy Nowacki for confirming that this solution worked. Continue reading
Posted 7 days ago at Up and Ready
For users of Autodesk products using Desktop Subscription, please download and install this hotfix ASAP: http://knowledge.autodesk.com/support/autocad/downloads/caas/downloads/content/autodesk-licensing-hotfix-poodle-ssl-v3-vulnerability-cve-2014-3566.html Reference http://upandready.typepad.com/up_and_ready/2014/11/quick-start-setting-up-your-autodesk-desktop-rental-software.html Continue reading
Posted 7 days ago at Up and Ready
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Autodesk products work best with the Professional GPUs (Graphics Processor Unit). There are some instances in which you can get adequate performance on Consumer GPUs but be prepared from some drawbacks. i.e. intermittent crashing, display issues, etc. Nvidia Geforce (Consumer CPU) vs Nvidia Quadro (Professional GPU) AMD Radeon (Consumer GPU)... Continue reading
Posted 7 days ago at Up and Ready
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I used to support Maya way back and when Maya crashes, the #1 tip is to solve the problem was to use Maya with default preferences. The location of the Maya preferences is noted in this article. ENHANCED TIP: Please rename the preferences instead of deleting them! "I would like... Continue reading
Posted Feb 18, 2015 at Up and Ready
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During our recent Webinar on Setting up a license server on Mac and Linux, we were able to set up an automatic restart of the license server the easy way on Mac OS X. Please check out the article below: http://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-start-license-server-on-Mac-OS-X-automatically.html Please check out our Webinar at: https://www.youtube.com/watch?v=RK2EUX9dN1o&list=PL_6ApchKwjN8QmecyK-Hb8vJ8zIgyqj7d&index=14 Thanks to... Continue reading
Posted Feb 17, 2015 at Up and Ready
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We just recently published this solution: http://knowledge.autodesk.com/article/AutoCAD-Electrical-Persistant-flickering-in-the-grid Thanks to Brad Sexton for sharing this tip with the community. Reference http://upandready.typepad.com/up_and_ready/2014/08/quick-start-security-anti-virus-software.html Continue reading
Posted Feb 13, 2015 at Up and Ready
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A technical discussion hosted by the Autodesk Product Support team and brought to you by Subscription Services. The basic format is a 20 - 40 min period of in-depth topic discussion with questions fielded during the presentation, where the remainder of the hour is an open question & answer period... Continue reading
Posted Feb 12, 2015 at Up and Ready
Just an FYI... http://knowledge.autodesk.com/support/infraworks-360/downloads/caas/downloads/content/infraworks-360-20153-service-pack-1.html Thanks to Alison Gangler for sharing this with the community. Continue reading
Posted Feb 11, 2015 at Up and Ready
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Awesome, I just found out that Screencast is now available for the Mac: http://knowledge.autodesk.com/search-result/caas/CloudHelp/cloudhelp/ENU/123112/files/download-autodesk-screencast-html.html Just a note that you may need to change your settings in Gatekeeper before you can install it. http://knowledge.autodesk.com/search-result/caas/discussion/t5/Screencast-General-Discussion/Mac-Issue-Screencast-can-t-be-installed-from-an-unidentified-developer/td-p/5213047.html For more info on what it does, please check it out here: http://upandready.typepad.com/up_and_ready/2014/08/what-is-screencast.html Continue reading
Posted Feb 11, 2015 at Up and Ready
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We just updated this solution for solving this Desktop Subscription issue on the Mac: http://knowledge.autodesk.com/article/Establish-an-Internet-Connection-to-continue-MAC I also updated the workflow on our blog post below: http://upandready.typepad.com/up_and_ready/2014/11/quick-start-setting-up-your-autodesk-desktop-rental-software.html I wanted to thank William Weiss for helping us solve this problem and sharing it with the community. Continue reading
Posted Feb 9, 2015 at Up and Ready
This is an important update, for more details, please check out this solution: http://knowledge.autodesk.com/support/autocad/downloads/caas/downloads/content/autodesk-licensing-hotfix-poodle-ssl-v3-vulnerability-cve-2014-3566.html Continue reading
Posted Feb 9, 2015 at Up and Ready
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Perpetual Licensing Changes Continue reading
Posted Feb 4, 2015 at Up and Ready
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NOTE: The original Microsoft Fix It tool was offline for a day and now as of Feb 4th, 2015, it's back. This newer Fix It Solution Center has always worked. 1. Visit Microsoft Support at http://support.microsoft.com/fixit/ 2. Select "Install or upgrade software or hardware" listed in Section 2 3. Click... Continue reading
Posted Feb 3, 2015 at Up and Ready
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All the UR6 updates for every Revit 2015 family of products is noted here: http://revit.downloads.autodesk.com/download/2015RVT_RTM/UR6/AutodeskRevit2015UR6andA360CollaborationforRevitv3downloadlinks.htm Continue reading
Posted Feb 3, 2015 at Up and Ready
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It is wooferful! Our tenacious troubleshooter, Jeremy Hanson, solved this issue library installation error and it is noted here: http://knowledge.autodesk.com/support/product-design-suite/troubleshooting/caas/sfdcarticles/sfdcarticles/Install-fails-on-either-the-Low-Image-Library-or-the-Medium-Image-Library.html We have a couple of other blog posts that deal with Orca: http://upandready.typepad.com/up_and_ready/2012/03/installation-framework-using-orca-to-check-your-what-you-have-set-up-as-your-license-server.html http://upandready.typepad.com/up_and_ready/2013/11/installation-framework-using-orca-to-get-a-guid-product-code.html Continue reading
Posted Feb 3, 2015 at Up and Ready
Please check out this solution for the workaround: http://knowledge.autodesk.com/support/infraworks-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Autodesk-InfraWorks-360-2015-3-and-Autodesk-InfraWorks-2015-3-close-unexpectedly-on-startup.html Thanks goes to Alison Gangler for alerting us of this possible issue with Infraworks! Continue reading
Posted Feb 2, 2015 at Up and Ready
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If you get the following error with the Autodesk A360 Collaboration for Revit 2015 and Revit 2015: DBApplication "bb3086be-63bb-44bd-99eb-d584c013cf2f" Startup failed because an error occured from OnStartup." The solution is noted here: http://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Collaboration-in-Revit-External-Tools-Error-when-trying-to-initiate-Collaboration-for-Revit.html Thanks to the Revit Clinic Guru Chris Aquino for sharing this solution with the community. Continue reading
Posted Jan 21, 2015 at Up and Ready
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First of all, I wanted to thank Hashim Mundol for showing me this awesome tip. As everyone knows, when you stop and start the license server with lmtools, the log file will be overwritten so you will not know what happened before you stopped the service. To append the log... Continue reading
Posted Jan 19, 2015 at Up and Ready
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Anyone notice that you can't add a Service Pack to AutoCAD Map 3D 2015? Please check out the workaround here: http://knowledge.autodesk.com/support/autocad-map-3d/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-deploy-SP3-for-Autodesk-Map-3D-2015.html Continue reading
Posted Jan 9, 2015 at Up and Ready
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If you have tried to deploy the Moldflow family of products, please check out the fix noted here: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Moldflow-2015-hotfixes-or-Service-Packs-msp-currently-can-not-be-integrated-into-deployments.html Continue reading
Posted Jan 9, 2015 at Up and Ready
This is so cool!
1 reply
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If your web browser does not default to the home page that you set, you probably have malware. The one that affects Autodesk the most is Trovi. If you are running an Autodesk product on Desktop Subscription [confirmed via C.Rothe], you will get the following error: The revised solution for... Continue reading
Posted Dec 19, 2014 at Up and Ready