This is David Lau's Typepad Profile.
Join Typepad and start following David Lau's activity
Join Now!
Already a member? Sign In
David Lau
Recent Activity
Image
If you are trying to install an update using the Autodesk Application Manager and the status is Pending Installation... Please check out this workaround: http://knowledge.autodesk.com/article/When-the-Application-Manager-Autodesk-tries-to-update-Autodesk-software-it-is-stops-at-Pending-Installation Continue reading
Posted Jul 18, 2014 at Up and Ready
There have been reports of AutoCAD Architecture 2014 & AutoCAD MEP 2014 having some stability issues. Summary: Crashing when switching projects via Project Browser. Crashing when accessing the Structural Member Catalog or the catalog appears blank. Issues began after installing last week’s Microsoft update (July 8, 2014): MS14-037: Security update... Continue reading
Posted Jul 15, 2014 at Up and Ready
Image
I have noticed that when using Autodesk Network License Manager 11.12, you may need to customize OUR license files to use the non default licensing ports. http://forums.autodesk.com/t5/Installation-Licensing/Port-number-used-for-network-licensing-of-Autodesk-products/td-p/2807352 For example, when configuring Autodesk licensing service with Foundry, ArcGIS or CamWorks, you will need to edit our license files to use a... Continue reading
Posted Jul 10, 2014 at Up and Ready
Image
If you are installing Autodesk products for the Mac, you will notice that you don't have a redundant license server option. To configure your software to use a redundant server, please check out the solution below: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Does-the-MAC-installer-for-Autodesk-Alias-2014-support-the-Redundant-License-Server.html Continue reading
Posted Jul 9, 2014 at Up and Ready
This was an interesting scenario, we had identical Dell M6800 Workstations. The system specs are below: Dell M6800 with Nvidia Quadro K4100M/ Intel HD Graphics 4600 with Nvidia Graphics Driver 332.21. When running AutoCAD 2015, one of the systems would have some display issues. It would leave image trails and... Continue reading
Posted Jul 8, 2014 at Up and Ready
Image
When installing Autodesk Maya with Softimage 2015, you will get an error when using the Maya 2015 product key (657G1). The answer is 977G1 and it is noted here: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/2015-Product-keys-for-Autodesk-products.html Thanks for Richard Smuck for confirming that this solution worked. Continue reading
Posted Jul 8, 2014 at Up and Ready
Image
Here are some known issues that will cause a Communication Failure when installing Autodesk software when using the Install Now option. 1. Port Security and Internet Speed http://upandready.typepad.com/up_and_ready/2013/04/general-installation-installing-autodesk-products-from-web-with-install-now-option.html 2. Double clicking on the dowloaded installer (pointer) file. http://upandready.typepad.com/up_and_ready/2013/05/install-now-doesnt-not-mean-install-later.html 3. Running Setup.exe from the "wi" folder. http://upandready.typepad.com/up_and_ready/2014/06/tip-cautodesk-folder-and-install-now.html Continue reading
Posted Jul 4, 2014 at Up and Ready
Image
I have created this video in a previous blog post on how to create an options file for your license server: https://screencast.autodesk.com/Main/Details/18a3162e-3885-4640-93eb-23294a309395 One of the questions we get is which part of the license code can we use to get an options file to work correctly. The answer is noted... Continue reading
Posted Jul 3, 2014 at Up and Ready
Image
When launching Civil 3D 2014 and you are get this error: Cannot find the resource string number 3295 in resource AeccUiLand100 You actually can hit OK and AutoCAD will continue to function. Please check out this solution to solve the problem: http://knowledge.autodesk.com/support/autocad-civil-3d/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-Cannot-find-the-resource-string-number-3295-in-resource-AeccUiLand100.html Reference http://forums.autodesk.com/t5/ObjectARX/quot-cannot-find-resource-string-number-3295-in-resource/td-p/4318601 Continue reading
Posted Jul 3, 2014 at Up and Ready
Image
You have created a Civil 3D 2014 deployment and when installing the software, you are get this error: Error 25541. Failed to open XML file C:\Program Files\Autodesk\Autodek Civil 3D 2014\en-US\UPI\UpiConfig.xml, system error: -2147024786 Please check out the solution here: http://knowledge.autodesk.com/support/autocad-civil-3d/troubleshooting/caas/sfdcarticles/sfdcarticles/When-installing-Civil-3D-2014-there-is-an-error-Failed-to-open-XLM-file-UpiControl-xml.html Continue reading
Posted Jul 3, 2014 at Up and Ready
Image
This is one tough error to solve on Maya on the Mac: In this case, a bit of luck was needed to find out the solution. Please check it out here: http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Using-Maya-with-Sonnect-Thunderbolt-Sonnect-Echo-Express-Chassis-causes-crash.html Thanks to Gary Jaeger for confirming that this solution worked and Jeffry Asbury for his tenacious troubleshooting skills. Continue reading
Posted Jun 20, 2014 at Up and Ready
Image
Way back, the Educational version of AutoCAD would add a EDU plot stamp to ensure that the EULA was followed. Back then, there was no way to remove it. To remove the Plot Stamp, please check out the solution below: http://knowledge.autodesk.com/support/autocad-lt/troubleshooting/caas/sfdcarticles/sfdcarticles/Educational-Plot-Stamp-Removal-Issues.html Reference http://upandready.typepad.com/up_and_ready/2012/04/quick-start-some-tips-when-using-installing-commercial-and-edu-versions-of-our-software.html Continue reading
Posted Jun 20, 2014 at Up and Ready
Image
Here is an interesting problem, we recently got this into Product Support: Where is Revit 2015? It is not in the list because the installation is on a 32 bit operating system. The system requirements for Revit and the Building Design Suite Premium are noted below: Revit 2015 http://knowledge.autodesk.com//support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/System-requirements-for-Autodesk-Revit-2015-products.html Building... Continue reading
Posted Jun 19, 2014 at Up and Ready
Image
There are two versions of ReCap 2015 out there, -- v 1.3.2.500 and v 1.3.1.39. The reason for this is that ReCap ships with suites (earlier v 1.3.1.39), and also is available for download on the Autodesk Recap Home page (later v 1.3.2.500). Please review this blog post for details:... Continue reading
Posted Jun 16, 2014 at Up and Ready
Image
FlexNet Licensing error:-15,570 In this case, I created 2 services for Autodesk products. The license files are correct but I created 2 services for each product. All you have to do is just combine the licenses into 1 file and use only 1 service. http://upandready.typepad.com/up_and_ready/2011/07/troubles-with-combining-license-files-missing-licenses-or-multiple-suite-licenses-in-the-same-file-b.html Continue reading
Posted Jun 12, 2014 at Up and Ready
Image
When configuring the Autodesk Network License Manager and you get this error: FlexNet Licensing error: -97,121 The first thing I do is check out our Knowledge Article here: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Common-FlexNet-error-codes.html This error basically means that the the software and license are not working. The easiest thing to do is to look... Continue reading
Posted Jun 12, 2014 at Up and Ready
Image
We recently got this error when installing Maya 2015: Source file not found: 93437458-FD45-41D9-8F2E-8B4F60CF9356.dll. Verify that the file exists and that you can access it. Please check out this AKN article for the solution: http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-Source-file-not-found-93437458-FD45-41D9-8F2E-8B4F60CF9356-dll.html This is a best practices blog post that we use when installing our products: http://upandready.typepad.com/up_and_ready/2013/04/quick-start-general-installation-workflow.html... Continue reading
Posted Jun 11, 2014 at Up and Ready
Image
One of the coolest tools that Autodesk offers that is 'free' is Screencast. In this video demo, I have created the 'basic' options file and I am testing it with Revit 2015. https://screencast.autodesk.com/Main/Details/18a3162e-3885-4640-93eb-23294a309395 The settings for the 3 line items in the Config Services Tab for the Autodesk Network license... Continue reading
Posted Jun 10, 2014 at Up and Ready
Image
If you have a network version of Vehicle Tracking (it's like a plug-in for AutoCAD), how do you release the license without exiting AutoCAD? Please check it out here: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-release-a-license-for-Vehicle-Tracking-2015.html Continue reading
Posted Jun 9, 2014 at Up and Ready
Image
http://forums.autodesk.com/t5/AutodeskHelp/bg-p/2052 Continue reading
Posted Jun 6, 2014 at Up and Ready
Image
Luckily for me, the time zone that I am working in happens to be the time when something cool happens like 2 million page views! I did a quick Google search for 2 million and I found this cool site. For the next year, we will be focusing on adding... Continue reading
Posted Jun 4, 2014 at Up and Ready
Image
If you are getting this error when installing 3DS Max or 3DS Max Design 2015 (point product) or from the Suite: Could not write value CoreFiles to key \Products\7CE73B25638D01403046C342CBDE0201\Features. Verify that you have sufficient access to that key, or contact your support personnel. Please check out this solution: http://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Install-Error-Could-not-write-value-CoreFiles-to-key-3ds-Max-2015-and-3ds-Max-Design-2015.html Thanks... Continue reading
Posted Jun 3, 2014 at Up and Ready
Image
A quick way to determine if your downloaded installer files are from the Install Now option is if there is a "wi" or "WI" in the name. In the example below: AutoCAD 2015 is using the Install Now technlogy. Autodesk Product Design Suite Ultimate 2014 is using the Browser Download.... Continue reading
Posted Jun 2, 2014 at Up and Ready
Just a FAQ on this problem: http://knowledge.autodesk.com/article/Error-1602-Autodesk-CAD-Manager-Tools-will-not-be-installed-from-Autodesk-Education-Master-Suite-2015 We have posted a fix here: http://download.autodesk.com/us/support/files/cad_manager_tools_2015/Autodesk_CAD_Manager_Tools_2015_English_Win_64bit_dlm.sfx.exe The AKN article IS refreshed (it's done) but it takes a bit of time for the solution to refresh externally. Thanks to the all involved to get this published ASAP. Epilogue As of 9:36 pm EST,... Continue reading
Posted May 29, 2014 at Up and Ready
Image
A little bit of luck is required when troubleshooting problems. In this case, it was the dreaded FATAL ERROR. FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at ef86cfch You will notice a login window above the error dialog box that indicates that this is a Desktop Subscription [aka Rental... Continue reading
Posted May 23, 2014 at Up and Ready