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David Lau
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If your web browser does not default to the home page that you set, you probably have malware. The one that affects Autodesk the most is Trovi. If you are running an Autodesk product on Desktop Subscription [confirmed via C.Rothe], you will get the following error: The revised solution for... Continue reading
Posted 2 days ago at Up and Ready
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We recently did a Webinar on Boosting your Apple Mac IQ: Everything you need to know about installing & uninstallilng Autodesk Software on the Mac. A replay of presentation is on our Youtube Channel here: https://www.youtube.com/watch?v=8t7nmZrZK6Q&list=PL_6ApchKwjN8QmecyK-Hb8vJ8zIgyqj7d&index=9 We also published some solutions in the last week to add to your arsenal... Continue reading
Posted 3 days ago at Up and Ready
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If you are using a Sony laptop with Autodesk software, you should review this article: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Setup-crashes-on-Sony-VGN-Z750D-Laptops.html The problem is that if you run Setup.exe, it will crash. Please note that this laptop is not on our Certified Hardware list. Also, if you are going to use AutoCAD or AutoCAD LT,... Continue reading
Posted Dec 9, 2014 at Up and Ready
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AutoCAD Civil 3D 2015 SP2 is only available via the Application Manager. Please review this blog post for details: http://beingcivil.typepad.com/my_weblog/2014/12/autocad-civil-3d-2015-service-pack-2-is-available.html BONUS: Our guru, Jeremy Hanson was able to extropolate the SP2 download location from the Readme file. http://download.autodesk.com/SWDLDDLM/Updates/Civil3D/SP2/C3D2015_x64_SP2.0.exe Continue reading
Posted Dec 4, 2014 at Up and Ready
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The very first task we needed to do at Autodesk University [AU] 2014 was install Windows 7 via Net Boot (PXE) from a default Windows 7 image on the server to hundreds of computers. Normally, when you hit F12 to get to the boot option, the system will wait for... Continue reading
Posted Dec 3, 2014 at Up and Ready
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It is much easier to keep the media or deployment paths in the same location on the server. In fact, it's a law refenced here: http://upandready.typepad.com/up_and_ready/2012/11/laws-dont-delete-your-original-deployment-files.html In some instances, you will need to change the path of the source media in a deployment, please review this article: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-change-the-install-source-for-an-Autodesk-product.html Happy hacking... Continue reading
Posted Dec 1, 2014 at Up and Ready
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At Autodesk University [AU], when we deployed Infrastructure Design Suite Ultimate 2015, we had this problem with AutoCAD Civil 3D 2015 when launching it. As soon as I saw this error, I knew the cause of the problem. We were using an SCCM Administrator account to install the software. After... Continue reading
Posted Dec 1, 2014 at Up and Ready
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It will take a monumental effort to be Up and Ready for Autodesk University. I will be joining an elite group of Event Technology Experts to help setup and prepare hundreds computers this week. Continue reading
Posted Nov 24, 2014 at Up and Ready
Please check out this issue for cascading for Autodesk Utility Design 2015. This is only an issue if you have the Autodesk Utility Design and a Suite that has Autodesk Utility Design on the same server. http://knowledge.autodesk.com/support/autocad-utility-design/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-Utility-Design-2015-network-license-does-not-cascade.html Thanks to Efim Tetelman for sharing this tip with the community. Continue reading
Posted Nov 21, 2014 at Up and Ready
One of our customers send me the following link on how to Install Microsoft .NET Framework 3.5 Offline in Windows 8 and 8.1 without Internet Connection? Please check it out here: http://www.askvg.com/how-to-install-microsoft-net-framework-3-5-offline-in-windows-8-without-internet-connection/ Thanks to Stephen Vecchi for sharing this tip with the community. Reference http://upandready.typepad.com/up_and_ready/2013/09/installing-net-35-on-windows-8-with-autodesk-products.html Continue reading
Posted Nov 18, 2014 at Up and Ready
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I am going to thank LEGO Star Wars Snowspeeder for inspiring this blog post. This model kit has 279 pieces in it and it is divided into 3 bags so even a 7 year old can build it. As you know, Lego kits are almost devoid of any text in... Continue reading
Posted Nov 7, 2014 at Up and Ready
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If you are getting this error, when launching Inventor 2015: Please check out this solution: http://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Inventor-2015-freezes-on-startup.html Reference: http://www.cadlinecommunity.co.uk/Blogs/Blog.aspx?ScoId=2c53bab2-0046-4360-ad69-7e901526808a Continue reading
Posted Nov 4, 2014 at Up and Ready
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Some key concepts are covered in this post: Advanced Options File setup (LM_PROJECT) for all users in a group called AUS Maya Environment Variables (maya.env) Adding an Environment Variable on the Mac (10.9 - launch.conf | 10.10 - autodesk.environment.plist) The Story... We have this site that has setup a very... Continue reading
Posted Nov 4, 2014 at Up and Ready
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In this spooktacular post on Halloween, I recently solved the AutoCAD ghost of 2015.... 1. We launched AutoCAD and nothing happened. 2. We then checked the Task Manager and nothing happened. 3. We changed the licensing type from Standalone to Network and still nothing happened. Finally, we used Procmon to... Continue reading
Posted Oct 31, 2014 at Up and Ready
If you had problems creating a deployment for Plant Design Suite, please check out the following article: http://knowledge.autodesk.com/support/plant-design-suite/downloads/caas/downloads/content/autocad-plant-design-suite-2015-deployment-hotfix.html The hotfix should also solve the issue below: http://upandready.typepad.com/up_and_ready/2014/09/object-enabler-causes-deployment-of-plant-design-suite-2015-to-fail.html Continue reading
Posted Oct 30, 2014 at Up and Ready
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First of all, most users have Microsoft Word 2010 and AutoCAD 2015 installed on their computer and we have not had any reports of the following issue when launching a non Autodesk product and getting this progress window to come up... Please check out the following knowledge article to find... Continue reading
Posted Oct 30, 2014 at Up and Ready
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When you open the Task Manager in Windows 8, the default is not very helpful. Just click on the Details tab. https://screencast.autodesk.com/Main/Details/94eb0b51-b7f9-47ba-a0a4-b1e05688cbd4 Continue reading
Posted Oct 29, 2014 at Up and Ready
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I found this out a long time ago but if you get the following in the Task Manager, just double click on the CPU Usage or CPU Usage History area to get your File, Options, View and Help menu back. Please check out the video below to check out the... Continue reading
Posted Oct 29, 2014 at Up and Ready
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I wanted to thank Alejandro Bustamante for sending us info on how to configure McAfee ePolicy Orchestrator software to work with the Autodesk Desktop Subscription (Rental) program. http://knowledge.autodesk.com/article/How-to-set-up-McAfee-ePolicy-Orchestrator-to-allow-Autodesk-Products-to-work-with-Desktop-Subscription There is a note in this article that mentions that you need to disable your anti-virus software. http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Meta-licensing.html Reference http://upandready.typepad.com/up_and_ready/2014/08/quick-start-security-anti-virus-software.html Continue reading
Posted Oct 28, 2014 at Up and Ready
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I used to support Maya back in the day and the orientation of the software is Y up. For some of our other software packages, the orientation is Z up. During my morning coffee run, the conversation came up with with one of our Maya Developers [Julia P.] and she... Continue reading
Posted Oct 24, 2014 at Up and Ready
Please install Microsoft Windows Update (KB2987107) ASAP. The update also solves an activation issue as well. For more info on it, please go here: https://technet.microsoft.com/library/security/ms14-056 Reference http://upandready.typepad.com/up_and_ready/2014/07/autocad-crashing-.html http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Standalone-Licensing-Wizard-Crashes.html Continue reading
Posted Oct 20, 2014 at Up and Ready
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Here are some articles on deploying the latest updates to Maya 2015 Extension 1 + SP5. Maya 2015 SP5 is free to all users of Maya. Maya 2015 Extension 1 + SP 5 is for Subscription Customers. Windows: How to silently install Autodesk_Maya_2015_EXT1_SP5_Windows? Mac/Linux: How to install Autodesk Maya 2015... Continue reading
Posted Oct 20, 2014 at Up and Ready
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A bit of luck and a bit of googling, I confirmed it. Just double click AutoCAD while holding the shift key and AutoCAD for Mac will reset to default. This feature started in AutoCAD 2014 for Mac SP1 and it is noted in the Read Me. I hope you enjoy... Continue reading
Posted Oct 17, 2014 at Up and Ready