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David Lau
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Just another article highlighting the various methods supported for deploying Autodesk software: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Deploying-Autodesk-Software-to-Many-Computers.html Continue reading
Posted 2 days ago at Up and Ready
I was doing some audits of cases and articles for the team and I found this one interesting.... http://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Installing-Office-365-will-remove-VBA-7-modules-and-prevent-Inventor-2014-from-working-properly.html Just another tidbit of information.... Continue reading
Posted 2 days ago at Up and Ready
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Here is another antivirus issue that affects Maya LT 2015 SP3 or Maya LT 2016. The error is: Please check out this article to solve the problem: http://knowledge.autodesk.com/support/maya-lt/troubleshooting/caas/sfdcarticles/sfdcarticles/Maya-LT-Trial-will-not-start.html Thanks to Jeffry Asbury for figuring out this interesting issue! Reference: Continue reading
Posted May 22, 2015 at Up and Ready
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After installing the Plant Design Suite Ultimate 2016, when you try to run Inventor, it will not activate correctly. The activation error is: License Status [2.10.0]. The problem is that when you install the software as Plant Design Suite, Inventor will activate as Inventor Professional 2016. Please check out this... Continue reading
Posted May 22, 2015 at Up and Ready
Posted May 8, 2015 at Up and Ready
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The Autodesk Toronto office [David Lau & Sy Downham] contributed to Autodesk [AutoCAD] Answer Day and it was pretty busy! We had Jeffry Asbury help out as well from the San Rafael Office. Check it out here: http://forums.autodesk.com/t5/autocad-answer-day/bd-p/11 Continue reading
Posted May 7, 2015 at Up and Ready
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During our Autodesk Day, I just found out about this section in our forums. Please feel free to ask any questions you have here about: http://forums.autodesk.com/t5/perpetual-license-retirement/bd-p/2015 http://www.autodesk.com/products/perpetuallicenses Continue reading
Posted May 7, 2015 at Up and Ready
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If you are getting this error when deploying Autodesk Fabrication products: Please check out the following article: http://knowledge.autodesk.com/support/fabrication-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Installation-The-copy-functions-cannot-be-used.html Jeremy Hanson, technical guru has shared his expertise again. Continue reading
Posted Apr 23, 2015 at Up and Ready
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Please check out the following article: http://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/How-do-I-create-a-deployment-of-Revit-2015-R2-with-the-UR7.html What is confusing is the name of the browser downloaded file: Autodesk_Revit_Architecture_2015_R2.sfx.exe This file name has R2 in it it but it does not have the Revit 2015 R2 enhancement, you need to download it in the Product Enhancements section in our Autodesk... Continue reading
Posted Apr 23, 2015 at Up and Ready
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We have been keeping our Browser Download files in the 4 GB range. To have a better user experience for 2016 products, the downloads now have a max size limit of 2 GB. This means that you need to download more parts but hopefully, it will not get corrupted. http://upandready.typepad.com/up_and_ready/2014/05/tip-browser-download-file-sizes-error-file-corrupted-error.html... Continue reading
Posted Apr 22, 2015 at Up and Ready
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All the UR7 updates for every Revit 2015 family of products is noted here: http://revit.downloads.autodesk.com/download/2015RVT_RTM/UR7/Autodesk_Revit2015UR7_A360_CollaborationforRevit_v4_downloadlinks.htm Continue reading
Posted Apr 22, 2015 at Up and Ready
Posted Apr 21, 2015 at Up and Ready
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*AKN = Autodesk Knowledge Network http://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/find-serial-number-product-key/product-key-look I used to do it on the blog so it appears that this post is now redundant: http://upandready.typepad.com/up_and_ready/2012/07/product-keys-for-autodesk-software.html Continue reading
Posted Apr 21, 2015 at Up and Ready
One our technical gurus [Jeremy Hanson] was troubleshooting an AutoCAD crashing at startup issue. He used WinDBG to analyse the dump file (acminidump.dmp) to get the answer. The basics of using WinDBG is noted here: http://www.techrepublic.com/blog/windows-and-office/how-do-i-use-windbg-debugger-to-troubleshoot-a-blue-screen-of-death/ In this case the WinDBG mentioned a problem with this DLL: ObsBaseAgent64.dll and it... Continue reading
Posted Apr 20, 2015 at Up and Ready
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For Maya 2016, the mental ray renderer is now a separate install and it can be downloaded here: http://knowledge.autodesk.com/support/mental-ray/downloads/caas/downloads/content/mental-ray-plugin-for-maya-2016.html Thanks to Karen Snow for sharing this tip with the community. Continue reading
Posted Apr 16, 2015 at Up and Ready
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If you have bought Desktop Subscription for AutoCAD on Windows and you want to use it on the Mac, please check out this article: http://knowledge.autodesk.com/support/autocad-lt/troubleshooting/caas/sfdcarticles/sfdcarticles/Autocad-LT-on-MAC-will-not-authenticate-rental-properly-and-keeps-asking-to-activate.html Continue reading
Posted Apr 10, 2015 at Up and Ready
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1. Log in to https://manage.autodesk.com 2. Select your product and expand the widget to view your serial numbers: http://upandready.typepad.com/up_and_ready/2012/10/understanding-licenses-on-subscription-and-not-on-subscription.html 3. Click on CONTRACTS & ORDERS, then your contract. The Contract should show up and you can view the Seats column. Continue reading
Posted Apr 8, 2015 at Up and Ready
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We have been getting some interesting Antivirus articles (solutions) recently with the 2016 release of our products. Please check out the following article from Jeremy Hanson [Technical Guru]: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-Internal-Error-Sequence-Error-reading-initial-allocation-list.html Reference http://upandready.typepad.com/up_and_ready/2014/08/quick-start-security-anti-virus-software.html Continue reading
Posted Apr 8, 2015 at Up and Ready
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Here is another issue and solution if you are using Webroot SecureAnywhere software: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Launching-AutoCAD-LT-from-Start-menu-will-cause-this-error-Run-Setup-exe-to-install-AutoCAD-LT-2016-English.html Reference http://upandready.typepad.com/up_and_ready/2015/04/autodesk-software-webroot-secureanywhere-error-1308.html Continue reading
Posted Apr 8, 2015 at Up and Ready
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Please check out this solution if you have this symptom, this error will happen if you are using Install Now or a Browser download installation of Autodesk software: Please check out this article: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Error-1308-error-with-Webroot-Anywhere-Anti-Virus-Software.html Thanks to Jared S. for confirm that this solution worked. Reference: http://upandready.typepad.com/up_and_ready/2014/08/quick-start-security-anti-virus-software.html Continue reading
Posted Apr 7, 2015 at Up and Ready
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If are are getting this error: Please check out this article: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Autodesk-Shape-Modeling-Plug-in-for-Rhino-crashes-right-after-entering-activation-code-and-an-Autodesk-component-has-stopped-working.html Thanks to James B. for confirming that this solution worked! Continue reading
Posted Mar 30, 2015 at Up and Ready
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We recently published some info on distributed licensing this week and we are using the Autodesk Knowledge Network (AKN) to keep them up-to-date. For this scenario, customers were wondering why a product is going to use a particular license server in a licensing pool. It appears to be random but... Continue reading
Posted Mar 27, 2015 at Up and Ready
I wrote this solution...A long time ago in a galaxy far, far away.... http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Lmutil-error-lib64ld-lsb-x86-64-so-3-bad-ELF-interpreter.html Continue reading
Posted Mar 24, 2015 at Up and Ready
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We have been getting a spike of cases for downloading AutoCAD and the default language used. Please check out this image for details on how to download different languages of the software if it is available in your GEO. Continue reading
Posted Mar 24, 2015 at Up and Ready