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David Lau
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Reference http://upandready.typepad.com/up_and_ready/2015/03/over-3-million-customers-page-views-served.html http://upandready.typepad.com/up_and_ready/2014/06/over-2-million-customers-page-views-served.html http://upandready.typepad.com/up_and_ready/2013/07/over-1-million-customers-served.html Continue reading
Posted Jan 27, 2016 at Up and Ready
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With great sadness, I have been informed that one of the founding members of this blog and a geographically distant friend, Giancarlo Molo, has passed away. He has been a part of Autodesk for over 20 years and my first meeting with him was in 2011, when we went to... Continue reading
Posted Jan 13, 2016 at Up and Ready
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I have been absent from posting for a while because I am now part of a different team at Autodesk. It was nice working at Autodesk University this year so I could meet up with my fellow Autodesk collegues from around the world (GCSO, ACG, Events). Some unique hardware: HP... Continue reading
Posted Dec 10, 2015 at Up and Ready
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If you are trying to activate Revit 2016 from the Autodesk Revit Collaboration Suite, you may get the following error: Please review this solution to solve the problem. http://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Autodesk-Revit-Collaboration-Suite-2016-activation-states-that-it-s-Project-Concord-License-Status-1-1-0.html Thanks to Jeffry Asbury for sharing this tip with the community. Continue reading
Posted Sep 16, 2015 at Up and Ready
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I have been getting a lot of calls on how to get a license for an educational facility. I typically tell them to Google: Autodesk ARC to get to the Academic Resource Center. There are 3 videos on how to setup the account, get the license & download the software.... Continue reading
Posted Sep 11, 2015 at Up and Ready
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We had a really successful AutoCAD Answer Day on May 7th, 2015 and we are expanding it to Revit! For more info, please go here: http://forums.autodesk.com/t5/revit-answer-day/revit-answer-day-october-7th-2015/td-p/5787599 http://forums.autodesk.com/t5/revit-answer-day/bd-p/11 Reference http://forums.autodesk.com/t5/autocad-2013-2014-2015-2016/autocad-answer-day-may-7th-2015/m-p/5574865#M94981 Continue reading
Posted Sep 9, 2015 at Up and Ready
One of my customers recently used this environment variable to improve launch times for Autodesk products in a school environment, http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/When-launching-Autodesk-Products-can-take-up-to-5-minutes.html Thanks to Jason Dozier for sharing this tip with the community. Continue reading
Posted Aug 27, 2015 at Up and Ready
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For users of Inventor 2016 that was installed from the Building Design Suite Ultimate 2016, you will get this error when trying to update it: Please check out this article to solve your problem: http://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-1328-when-installing-Update-1-for-Inventor-2016.html Thanks to Aaron Maller for sharing this tip with the community. Continue reading
Posted Aug 27, 2015 at Up and Ready
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As we start getting more cases on Windows 10, our offical support statement is noted here: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Windows-10-support-for-Autodesk-products.html I would like to thank ar.zaher for posting this tip to the community in regards to installing AutoCAD 2015 on Windows 10: http://forums.autodesk.com/t5/autocad-architecture-general/this-is-how-to-install-autocad-2015-to-windows-10/td-p/5671933 Reference http://upandready.typepad.com/up_and_ready/2015/07/windows-10-support-please-upgrade-cautiously.html http://upandready.typepad.com/up_and_ready/2015/07/microsoft-fix-it-will-not-work-on-windows-10-yet.html Continue reading
Posted Aug 25, 2015 at Up and Ready
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http://autodesk.blogs.com/between_the_lines/2015/08/12-year-blog-birthday.html Continue reading
Posted Aug 24, 2015 at Up and Ready
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Please check out this article on Autodesk products & virtualization: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Autodesk-Virtualization-FAQ.html Check out this retro computer and the it's source by clicking on it! Reference http://upandready.typepad.com/up_and_ready/2013/02/quick-start-file-systems-that-we-support.html Continue reading
Posted Aug 18, 2015 at Up and Ready
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For users of Autodesk Educational Software and you require assistance, please log a case here: https://autodesk.zendesk.com/anonymous_requests/new Email Support: support@autodesk.zendesk.com For more information on your Education product, you can go here: http://www.autodesk.com/education/free-software/all Continue reading
Posted Aug 13, 2015 at Up and Ready
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Has anyone noticed that when you expand the accordion for an Autodesk 2016 product, there is no option to include an Update or Service Pack? Exhibit A: AutoCAD 2015 Deployment Options Please check out the new update workflow here: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-I-deploy-Autodesk-2016-products-with-updates.html Reference Deploying Autodesk 2015 Demo Video: www.youtube.com/watch?v=fMM-bw3W3kQ Continue reading
Posted Jul 31, 2015 at Up and Ready
I recently got this case and I just found it interesting. Here is the article of the issue.... http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Installation-rolls-back-when-installing-Autodesk-Content-Service.html Our software needs media support so the OS must include it. Here is a reference note from Microsoft on the N edition of Windows: http://windows.microsoft.com/en-us/windows-8/upgrade-to-n Reference http://upandready.typepad.com/up_and_ready/2012/12/windows-7-n-autodesk-civil-3d-2013-storm-sanitary-analysis.html Continue reading
Posted Jul 31, 2015 at Up and Ready
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One of our troubleshooting gurus, Avto Chachava solved this activation error [1.1.0] with Revit 2016: Please review this article to solve your issue: http://knowledge.autodesk.com/support/infrastructure-design-suite/troubleshooting/caas/sfdcarticles/sfdcarticles/Revit-2016-Activation-Error-1-1-0-from-Infrastructure-Design-Suite-Ultimate-2016.html Reference http://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/License-Error-1-1-0-when-activating-Revit-Architecture-2013.html Continue reading
Posted Jul 30, 2015 at Up and Ready
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One of the interesting trends that happened in the last 3 months was that our pageviews dropped by 1000 per weekday. I suspect that the reason for this is because Google changed their search algorithms to rank mobile-friendly sites higher. http://www.theverge.com/2015/4/21/8463401/google-now-boosting-mobile-friendly-websites-in-search I also want to thank Scott Sheppard for helping... Continue reading
Posted Jul 30, 2015 at Up and Ready
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Hot off the presses, Microsoft Fix It will not work on Windows 10 yet. It will look like this: The original Microsoft Fix It results in the not supported error message and the newer one will redirect you to Search Microsoft Thanks to David Haukeness for sharing this tip with... Continue reading
Posted Jul 29, 2015 at Up and Ready
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The latest Revit 2015 Update Release (UR) can be found here: http://knowledge.autodesk.com/support/revit-products/downloads/caas/downloads/content/autodesk-revit-2015-update-release-9.html Thank to Chris Aquino... Reference http://upandready.typepad.com/up_and_ready/2015/04/how-do-i-create-a-deployment-of-revit-2015-r2-with-the-ur7.html Continue reading
Posted Jul 28, 2015 at Up and Ready
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With Windows 10 just around the corner, I would upgrade cautiously. I just googled a couple of links and I found this one helpful... http://www.pcworld.com/article/2950916/windows/windows-10-review-its-familiar-its-powerful-but-the-edge-browser-falls-short.html If you have any Windows 10 feedback, feel free to add a comment to the post. Windows 10 Support for Autodesk products http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Windows-10-support-for-Autodesk-products.html Reference: http://upandready.typepad.com/up_and_ready/2013/10/windows-81-support-please-upgrade-cautiously.html Continue reading
Posted Jul 24, 2015 at Up and Ready
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We recently got this error when installing Maya 2016 and the error was not very useful because it was not a permissions issue. The installation was only problematic on one of the workstations and the deployment had worked on other computers at this site. We even tried a direct install... Continue reading
Posted Jul 23, 2015 at Up and Ready
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The Delivery Team alerted us of this potential problem with the Application Manager and this error message: This version of the Application Manager has been retired Please check out this article to update the Application Manager: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Error-This-version-of-Application-Manager-has-been-retired.html Continue reading
Posted Jul 22, 2015 at Up and Ready
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We all know that when we configure a network license manager, we use the Configuration using Services option. We basically need Administrator access on the server to update it. I have not investigated the Configuration using License File until this past week. What can it do? It can update license... Continue reading
Posted Jul 16, 2015 at Up and Ready
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Autodesk Maya LT is using a different technology for licensing that our current Desktop Subscription offerings. If you happen to start Autodesk Maya LT and you don't get a login screen, you can reset it by checking out this article: http://knowledge.autodesk.com/article/Reset-Login-Screen-for-Maya-LT Other useful Maya LT posts are here: http://upandready.typepad.com/up_and_ready/2015/05/maya-lt-trial-will-not-start-we-will-be-back-soon-error-message.html http://upandready.typepad.com/up_and_ready/2015/03/maya-2015-lt-windows-81-slow-performance-in-viewport.html... Continue reading
Posted Jul 16, 2015 at Up and Ready
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This is the all inclusive guide to Network License Administration.... http://knowledge.autodesk.com/customer-service/network-license-administration Continue reading
Posted Jun 24, 2015 at Up and Ready
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If your AutoCAD 2016 looks like this: Please check out this article: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Start-Tab-and-Help-window-do-not-display-correctly-in-AutoCAD.html Thanks to Jeffry Asbury for sharing this with the community. Continue reading
Posted Jun 24, 2015 at Up and Ready