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David Lau
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I used to support Maya back in the day and the orientation of the software is Y up. For some of our other software packages, the orientation is Z up. During my morning coffee run, the conversation came up with with one of our Maya Developers [Julia P.] and she... Continue reading
Posted yesterday at Up and Ready
Please install Microsoft Windows Update (KB2987107) ASAP. The update also solves an activation issue as well. For more info on it, please go here: https://technet.microsoft.com/library/security/ms14-056 Reference http://upandready.typepad.com/up_and_ready/2014/07/autocad-crashing-.html http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Standalone-Licensing-Wizard-Crashes.html Continue reading
Posted 5 days ago at Up and Ready
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Here are some articles on deploying the latest updates to Maya 2015 Extension 1 + SP5. Maya 2015 SP5 is free to all users of Maya. Maya 2015 Extension 1 + SP 5 is for Subscription Customers. Windows: How to silently install Autodesk_Maya_2015_EXT1_SP5_Windows? Mac/Linux: How to install Autodesk Maya 2015... Continue reading
Posted 5 days ago at Up and Ready
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A bit of luck and a bit of googling, I confirmed it. Just double click AutoCAD while holding the shift key and AutoCAD for Mac will reset to default. This feature started in AutoCAD 2014 for Mac SP1 and it is noted in the Read Me. I hope you enjoy... Continue reading
Posted Oct 17, 2014 at Up and Ready
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I love updates but please update with caution! Any full point release [10.10] is pretty much a whole new operating system on the Mac. If you are currently using Autodesk products on the Mac, please don't upgrade yet. AutoCAD & AutoCAD LT 2015 for Mac http://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticles/Mac-OSX-10-10-Yosemite-compatibility-with-AutoCAD-LT.html Autodesk Smoke 2015 http://knowledge.autodesk.com/support/smoke/troubleshooting/caas/sfdcarticles/sfdcarticles/System-requirements-for-Autodesk-Smoke.html... Continue reading
Posted Oct 17, 2014 at Up and Ready
For more info go here: http://autocadinsider.autodesk.com/my_weblog/2014/10/autocad-2015-for-mac-is-here-.html http://autodesk.blogs.com/between_the_lines/2014/10/autocad-for-mac-2015-and-autocad-lt-for-mac-2015-now-available.html Continue reading
Posted Oct 14, 2014 at Up and Ready
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I recently helped a customer with this error when launching AutoCAD Electrical. The software was not updating anything and this error was happening right when launching the product so it made it completely unusable. In this case, the solution was to add some exceptions to the Antivirus software. http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-exclusions-I-can-implement-to-make-programs-run-better.html Reference... Continue reading
Posted Oct 10, 2014 at Up and Ready
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Please check out the following article created by the troubleshooting wizard Jeremy Hanson and an issue with Panda Anti-virus... http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Installation-Error-PAGE-FAULT-IN-NONPAGED-AREA-NNSStrm-sys.html I also added it to our Quick Start Guide here: http://upandready.typepad.com/up_and_ready/2014/08/quick-start-security-anti-virus-software.html Continue reading
Posted Oct 6, 2014 at Up and Ready
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New in 2015, we have settings to install Maya on the Mac via the command line. The instructions are noted here: http://help.autodesk.com/view/INSTALL_LICENSE/2015/ENU/?guid=GUID-10885D2B-D900-4DD6-BB14-B82920C2D294 This is an old post for doing it in 2014. http://upandready.typepad.com/up_and_ready/2013/08/installing-maya-2014-on-the-mac-via-command-line.html Continue reading
Posted Oct 6, 2014 at Up and Ready
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Personally, I haven't had a lot of Blue Screen of Death [BSOD] on Windows. In fact, it is a rarity on Windows if your system is protected with the latest Anti-Virus software, moderate UAC controls, and Malware removal software is used. During my last Webinar, I actually had a BSOD... Continue reading
Posted Oct 3, 2014 at Up and Ready
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Some upcoming events are noted below: http://forums.autodesk.com/t5/installation-licensing/autodesk-installation-amp-licensing-webinars/td-p/5286927 Continue reading
Posted Sep 30, 2014 at Up and Ready
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[Resolved]: Microsoft has released an Internet Explorer Update (2987107) to resolve this issue. ---------------------------- When trying to Activate Autodesk software, the licensing wizard (lmu.exe) will crash. In fact, you will not be able to even run the product in Trial Mode. Please check out this article for a possible workaround:... Continue reading
Posted Sep 29, 2014 at Up and Ready
We had a old post that dealt with Revit Updates noted here: http://upandready.typepad.com/up_and_ready/2014/02/updates-for-revit-revit-architecture-revit-mep-revit-structure.html There is also R2 and UR2, the Revit Product Support team mentions the install order and features of it noted here: http://revitclinic.typepad.com/my_weblog/2014/09/what-is-the-difference-between-revit-2015-r2-and-revit-2015-ur2.html Continue reading
Posted Sep 26, 2014 at Up and Ready
Uninstalling Search Protect will solve your AutoCAD Application Error (0xc0000142) & (0xc000000c5) but you also may have Malware installed on your computer, please check out the following blog post to remove them courtesy of our technical guru: David Dembkoski. http://malwaretips.com/blogs/trovi-removal/ Reference http://upandready.typepad.com/up_and_ready/2014/08/malware-search-protect-causes-application-error-0xc0000142-0xc000000c5-.html http://upandready.typepad.com/up_and_ready/2014/03/autocad-2015-application-error-0xc0000142-autoruns-for-windows-.html Continue reading
Posted Sep 24, 2014 at Up and Ready
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One of the customers [Jerilyn Luben] that I was working with gave me this great tip on how to reinstall Windows 7 and the instructions are noted here: http://www.pcworld.com/article/248995/how-to-install-windows-7-without-the-disc.html Continue reading
Posted Sep 23, 2014 at Up and Ready
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We have received few reports about the issue described below. Launch Inventor that has not been activated yet on Windows 8.1 and Windows 7. Accept privacy dialog. When the try \ activate dialog is presented a crash occurs. From our investigation we discovered that Microsoft update KB2977629 (Sept 9 2014)... Continue reading
Reblogged Sep 23, 2014 at Up and Ready
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We want to build your Autodesk Software Up and Ready IQ and we cordially invite you to our first Webinar that is happening this week. For more info, please go here: http://forums.autodesk.com/t5/installation-licensing/autodesk-installation-amp-licensing-webinars/td-p/5286927 You can you can also register here: We have had some success from the other teams for training... Continue reading
Posted Sep 22, 2014 at Up and Ready
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I accidently found this on the page, introducing, the AutoCAD Hardware Advisor! http://hardware.autodesk.com/ Continue reading
Posted Sep 18, 2014 at Up and Ready
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In this episode of tenacious troubleshooting, we are focused on the -97 error. 1. The easy part is finding what the FlexNet error codes mean. It is noted here: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Common-FlexNet-error-codes.html 2. When this error happens on the license server, just look at the server log file to determine what the... Continue reading
Posted Sep 15, 2014 at Up and Ready
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Recently been troubleshooting deployments for Plant Design Suite 2015. There are some issues that we are working on and one of them is the deployment not installing when AutoCAD Plant 3D OE is included in AutoCAD. The solution is noted in this knowledge article: http://knowledge.autodesk.com/support/plant-design-suite/troubleshooting/caas/sfdcarticles/sfdcarticles/Object-enabler-causes-deployment-of-Plant-Design-Suite-2015-to-fail.html Continue reading
Posted Sep 5, 2014 at Up and Ready
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For customers trying to access the Sketchbook Pro 7.0.4 Update, please wait, it will be up shortly. If you click on the Download button, you will get this error: For additional support resources for Sketchbook, you can go here: https://support.sketchbook.com/hc/en-us Thanks to Giancarlo, Chris & Andy for sharing this tip... Continue reading
Posted Sep 5, 2014 at Up and Ready
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Today's featured Knowledge Article is brought to you by the tenacious troubleshooting guru Jeremy Hanson. If you are installing Revit Extensions for Autodesk Revit 2014 and you will get the following error: Red X: Key not valid for use in Specified State Please check out the following Knowledge Article to... Continue reading
Posted Sep 3, 2014 at Up and Ready
We have been getting some recent Security & Anti-Virus software causing issues with our software from installing or updating. Enjoy! Panda crashes our installer http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Installation-Error-PAGE-FAULT-IN-NONPAGED-AREA-NNSStrm-sys.html Civil 3D 2015: Security Error when downloading Service Pack 1 [N-Able Security Manager] http://knowledge.autodesk.com/article/Civil-3D-2015-Security-Error-when-downloading-Service-Pack-1 Installation wizard stuck while initializing [Bit Defender Free Edition] http://knowledge.autodesk.com/article/Installation-wizard-stuck-while-initializing Inventor... Continue reading
Posted Aug 21, 2014 at Up and Ready
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For a user that installs Civil 3D 2015 on their computer when they launch will launch the product, everything will work correctly. When a different user logs on the same computer and starts Civil 3D 2015, they receive CUIX errors, and none of their ribbons or palettes work. Please check... Continue reading
Posted Aug 20, 2014 at Up and Ready