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Marriott on the Move
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Every so often I get a letter from a customer or an associate that really touches me because of their positive feelings toward Marriott International and our culture. Since my father founded this company, our most important and enduring principle has never changed: If you take care of your associates,... Continue reading
Posted Jun 13, 2018 at Marriott on the Move
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All Awards of Excellence Honorees on Stage (May 2018) I’m probably biased, but I really believe that our organization is one big family. That’s why my heart was warmed when I recently met Jackie Ford, executive assistant at the College Park Marriott in Maryland. She told me Marriott is where... Continue reading
Posted May 31, 2018 at Marriott on the Move
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Alice S. Marriott and J. W. Marriott, Jr. (ca. 1935) I recently came across a poem my mother wrote to me some 37 years ago, which she titled "This Is Your Life, According to Mother." She gave it to me in June 1981 in honor of my 25th year with... Continue reading
Posted May 7, 2018 at Marriott on the Move
Marriott on the Move has shared their blog Marriott on the Move
Apr 18, 2018
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Barbara Bush, Chef Laurent Richard, President George Bush at The Ritz-Carlton, Battery Park – September 2004 This past week, Barbara Bush taught this country – and the world – one final lesson: how to die with grace. Letting go for someone who loved and enjoyed life so fully could not... Continue reading
Posted Apr 18, 2018 at Marriott on the Move
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J. Willard Marriott Sr. I'm often asked why Marriott International has been so successful over the years. I tell them it all harkens back to my father's commitment to taking care of the associates, and his endless striving for excellence at every level of the company. I was reminded of... Continue reading
Posted Mar 13, 2018 at Marriott on the Move
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It probably goes without saying, but I have visited thousands of hotels. Just this past year, I have seen over 100—and that’s a drop in the bucket compared to my younger days. Touring properties is a passion of mine, not an obligation. I’m often my happiest when I’m at a... Continue reading
Posted Feb 2, 2018 at Marriott on the Move
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The Courtyard by Marriott Pune Chakan in India is doing some great work. Earlier this year, the team won our Debbie Marriott Harrison TakeCare Award of Excellence for promoting the wellbeing of their associates and making the hotel a healthier place to work. Recently, they made a video celebrating their... Continue reading
Posted Jan 3, 2018 at Marriott on the Move
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The holidays are a time for many things, but above all, it’s a time for family. I am fortunate to be spending another Christmas with those I love. On Christmas Eve, we host a big family dinner and on Christmas Day my wife Donna and I go house to house... Continue reading
Posted Dec 21, 2017 at Marriott on the Move
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I’m of the firm belief that to do something right, you can’t cut corners. I’ve been at that crossroads many times before, but I can confidently say I’ve done my best to do things the right way. This covers anything from maintaining ethical business practices to putting associates first. Personally,... Continue reading
Posted Oct 31, 2017 at Marriott on the Move
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Fairfield by Marriott turns 30 this month. In the blink of an eye, I’ve seen the brand evolve from its first property in Atlanta, GA, to nearly 900 hotels around the world, entering new markets like Brazil, China, and Nepal this year. Though a lot has changed, I’m comforted to... Continue reading
Posted Oct 26, 2017 at Marriott on the Move
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Five years ago, my family’s foundation partnered with San Diego State University to create the China Hospitality Education Initiative, or CHEI. Our idea was to establish relationships with a few Chinese schools and offer hospitality teachers hands-on operational experiences and teaching resources to supplement textbooks. Continue reading
Posted Aug 9, 2017 at Marriott on the Move
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Me and My Wife at Lake Winnipesaukee I recently had the pleasure of doing a fireside chat with my son, David, at a Marriott conference. The theme of our conversation centered on how we promote associate wellbeing through our TakeCare program and where we find our happiness. It’s a simple... Continue reading
Posted Jul 10, 2017 at Marriott on the Move
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This year we recognize nine associates and four hotels who consistently go above and beyond for our guests and associates. I could write at length about each one, but I’ll highlight just a few here. Continue reading
Posted Jun 6, 2017 at Marriott on the Move
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My mother was a woman of “firsts” and her story continues to pave the way for women striving to make an impact as businesswomen and true partners. My mother was a leader in our company and our family – her legacy is unforgettable. Continue reading
Posted May 10, 2017 at Marriott on the Move
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The Bo'i+o coffee shop at the Renaissance Santo Domingo Jaragua Hotel in the Dominican Republic If you’ve read my blog before, you know one of the great pleasures of my job is to visit our properties and associates. It’s something my father loved to do, too. He taught me the... Continue reading
Posted Apr 24, 2017 at Marriott on the Move
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Late last year, I had the opportunity to speak at the Annual Celebration of the Center for NonProfit Advancement. They are the leading advocate for nonprofit organizations in the Washington D.C. metro area. They have been doing tremendous work as champions for all nonprofits in our community. At the celebration... Continue reading
Posted Mar 27, 2017 at Marriott on the Move
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Visiting with our terrific associates at the Marriott Marquis Washington, DC Today our company was recognized on FORTUNE’s list of “100 Best Companies to Work For.” We’ve made the list before. In fact, Marriott has now been on this list every single year since it was first introduced back in... Continue reading
Posted Mar 9, 2017 at Marriott on the Move
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Integrity is essential in the business world. Without it, there is nothing trustworthy about a brand. There can be no long-term success for a company that doesn’t uphold uncompromising standards. At Marriott International, we have five core values that are the bedrock to everything we do. Acting with integrity is... Continue reading
Posted Feb 21, 2017 at Marriott on the Move
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If you’ve read my blog before, you know that I believe culture is everything. It’s the foundation to all that we do—in the interaction with our guests, associates and communities. And while Starwood didn’t have the multi-decade legacy of Marriott, they did have a belief in the importance of service... Continue reading
Posted Jan 17, 2017 at Marriott on the Move
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Every year around this time, people start frantically making their New Year’s resolutions. What am I going to change? How am I going to make those changes? There are few people who actually keep those resolutions throughout the year—most people tend to let their resolutions slip as their passion for... Continue reading
Posted Jan 3, 2017 at Marriott on the Move
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This has been a significant year for Marriott International as we combined with Starwood Hotels & Resorts to create the world’s largest hotel company. And when we linked the Starwood Preferred Guest program to Marriott Rewards, we created the strongest loyalty program in the industry. There’s power in numbers. We... Continue reading
Posted Dec 20, 2016 at Marriott on the Move
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My family with John Glenn at our Key Bridge Marriott Hotel in 1962. In 1962, I watched in awe as John Glenn became the first American to orbit the Earth. It was an incredible feat. The times were so uncertain and full of worldwide turmoil. But that flight gave Americans... Continue reading
Posted Dec 19, 2016 at Marriott on the Move
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Some of our great workforce at the Berlin Marriott Hotel. Whether it’s a pat on the back, a handshake, a trophy or award, everyone likes to be affirmed for the work they’ve done. I, for one, like to hear positive feedback. It helps me know for certain that we are... Continue reading
Posted Nov 21, 2016 at Marriott on the Move
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Greeting veterans at Marriott International Headquarters. Veterans are ordinary men and women who chose to do something extraordinary with their lives—to sacrifice their time and talent for the good of their country. Veterans and Marriott share similar values: loyalty, respect, integrity, dedication. It’s a common thread that makes veterans a... Continue reading
Posted Nov 10, 2016 at Marriott on the Move