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Global Reach Rosanna
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Thanks Carlos. To make sure your EEI reflects true information as to how the shipment was exported, indicate the date the shipment was exported. Be advised that a Compliance Alert is triggered when the date of filing is after the date of export. This alert is automatically triggered by the AES and cannot be changed. All AESDirect filers who receive a Compliance Alert for shipments exported under the Downtime Policy should keep a copy of the AES Downtime Broadcast, issued on 08/12/2010, along with the ITN(s).
Toggle Commented Aug 16, 2010 on A look into the AES Downtime Policy at Global Reach
You are correct. Slow responses could be due to the amount of shipments being processed by AES at a given time. Though we are working on the system to improve its performance, we encourage you to file for your export shipments ahead of time. This is a best practice many companies follow to ensure timely responses from AES.
Mr. Weil, We appreciate your feedback! The best way to make enhancements and improve the AESDirect filing system is from the comments we receive from you, the end user. In response to your question regarding what to do if you don’t know what to provide in a mandatory field, such as departure date, in the Shipment Information section, there is no avoiding the completion of that information. Without this information the ITN will not be generated. The carrier must provide you shipping details prior to the estimated shipment departure. Several express carriers have a tool on their website that help USPPI’s determine the Port of Export and Unlading based on the pick-up zone and Country of Ultimate Destination. We encourage this sort of communication between you and your carrier. If any of the information changes after you have filed the shipment, you can always make corrections to the information entered. In fact, the Foreign Trade Regulations state in 30.9(a): “The USPPI or the authorized filing agent is responsible for electronically transmitting accurate EEI as known at the time of filing in the AES and transmitting any changes to that information as soon as they are known.” If an authorized agent is filing on your behalf, as the USPPI, you are entitled to receive the information submitted to AES and a valid ITN number. HTS codes and Schedule B numbers are updated twice a year in AESDirect to reflect commodity code classification changes. One thing you might want to double check is the departure date reported. If for example, you mistakenly used reported year 2009 instead of 2010 on a shipment exported Jan 2, 2010, an error message “Schedule B Code Outdated” can be generated. If you are certain that a code used is accurate, but not accepted in AESDirect, you may need to contact one of our representatives for further assistance. Hope this helps-
Toggle Commented Jan 27, 2010 on Welcome to Electronic Export Filing at Global Reach
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Jan 27, 2010