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Cathy Miller
Business Writer with 30+ years of professional writing
Interests: 3-Day Breast Cancer Walk, Reading, Travel
Recent Activity
Thank you for the request for the link. I appreciate the link love. :-) http://simplystatedbusiness.com/persuasive/
Love it! I just did a post on persuasive language techniques and they aced many of them (in my humble opinion) - especially the alliteration one in their name - Crocodile Cafe & Catering. ☺
Lynn, and I know you're a Notre Dame graduate. ;-) Thank you for the opportunity for sharing ideas.
Toggle Commented Jul 27, 2015 on Avoid Fake Intimacy at Business Writing
Marcia, I would agree for the most part. Few subscriptions to an ezine result in the feeling of being part of a community. However, as a professional writer who began freelancing seven years ago, my subscriptions to a select number of blogs have definitely resulted in me feeling like I'm part of a community. I have developed a small circle of freelancing friends from that experience - some I've met in person - others I've never met. That doesn't make the relationship any less of a community (in my humble opinion). I agree that there is the danger in believing your own press and an intimacy that does not exist. However, like most things in life, never say never. :-) Thanks for allowing me to share my point of view. ;-)
Toggle Commented Jul 27, 2015 on Avoid Fake Intimacy at Business Writing
I admit at first I resisted the advice until I read the entire post. I think what I was resisting was the labeling of it as "fake intimacy". When you build a community of followers, that "intimacy" is not fake. However, I agree that feeling of community without the face-to-face meetings can have us forgetting there are new individuals to our group. Forgetting we have someone new in the community can result in an almost cliquish environment. It reminds me (on a smaller scale) of using acronyms and assuming everyone knows what they mean. Frustrating for those who don't. So, point taken and appreciated. :-)
Toggle Commented Jul 24, 2015 on Avoid Fake Intimacy at Business Writing
Thanks for the review, Lynn. High praise coming from you. I will definitely check this out. :-)
The same mindless messaging is used in customer service calls. Depending on my mood, I dismiss it as rhetoric - not the "effective" kind ;-) - or I get annoyed at the response-by-rote nature of the words. I like the idea of sharing examples of a professional response; however, even the sincere becomes mindless. I'm fine, how are you? ;-)
Toggle Commented Oct 3, 2014 on When Messaging Is Mindless at Business Writing
I'm not sure, Lynn. Maybe you fall off and start over again. And don't expect to be recognized for it. :-)
One person's cliche is a writer's copy. :-) Not surprisingly, many that I hate are business-related. Think outside the box Win-win situation Moving up the value chain Low-hanging fruit Paradigm shift Thought leadership Stop me. Please. :-)
Thank you, Lynn! :-)
When the day follows the month, it's written with the number (1, 2, 3, 4...). When the day comes before, it is written as 1st, 2nd, 3rd, 4th (or spelled out).
I'm intrigued. :-)Thank you for the review, Lynn.
Maybe the person thought your fame precedes you, Lynn. ;-) I agree with you. The person should have included something more about you. A question I keep in mind when sending an email is from the perspective of the reader, "So what?" We should attempt to answer that question for the reader. Except for recipients who may know you, I would say the sender fell way short on answering that question. ;-)
I love that message, Lynn. I think for some people the anniversary of the passing of a loved one is significant. My 90-year-old mother is one of those people. I tend not to remember the date. For me, I prefer not to hold onto those dates like I would a birthday. However, knowing that the date carries significance for my mom, I make sure I break away from my freelance work to take her to my dad's grave on the anniversary of his death. As one friend put it, rituals are important for some. Wishing you many happy memory moments of your father, Lynn.
I love simple. ;-)
Toggle Commented Jan 20, 2014 on Give Your Readers What They Need at Business Writing
Makes one wonder if they really want us to attend. ;-) Equally frustrating is a wrong phone number or email address. The devil is in the details. I guess you could view this as job security, Lynn - or at least fodder for blog posts. :-) Wishing you a happy holiday season.
Ah, distractions. Let me count the ways. :-) I found a simple way to refrain from checking my email so much. I shut off my smartphone when writing. My cell phone is my work phone. Its incessant, blinking red light often distracted me from my writing. I finally had a head-slap moment. Turn it off! I did not have the email distraction problem when I was on my desktop computer. I keep my email program closed until I set aside time to check emails. It was that darn red light that bothered me. Now - problem solved. :-)
Initially, I probably would have replied to the man's question with a general location. Something along the lines of "it's near such-and-such" or if it's in a certain neighborhood, like Belltown, I'd share that. That at least gives him a confirmation when he looks up the location. However, after that point, I admit I would be frustrated with his lack of attention to detail. It definitely was not a good first impression.
Toggle Commented Aug 14, 2013 on Networkers, Take Initiative! at Business Writing
Personally, I do not like guessing at meaning. Being of a certain *ahem* age, I often find myself Googling text-speak to figure out what the heck it means - not exactly effective communication IMHO (In my humble opinion - see, you can teach an old dog new tricks). ;-)
Toggle Commented Jun 19, 2013 on Complimentary Closes That Aren't at Business Writing
Hi Lynn: My brand is all about simple. :-) However, I do feel that some words are used so much (or utilized) ;-) that they become the norm. Utilize is a good example of that. I see it everywhere. Personally, I prefer simple. :-)
So glad you passed the test, Lynn. ☺
A style guide is such a good idea. In my niche, there is much debate about the use of the word health care versus healthcare. Another common battle is the use of the word payor versus payer. With a style guide, you eliminate the word war and achieve consistency (even if it's wrong). ;-) I also think the selection of the AP or Chicago style is another great suggestion. I write white papers where citing sources is critical. Thanks for some simple and effective solutions, Lynn.
Perhaps you should offer the virtual presentations to Yahoo. :-)
Exactly, MaryHazel. Effective communication starts with knowing your audience.
Toggle Commented Feb 14, 2013 on Acronyms Do Not Comfort, Doc at Business Writing
I am so sorry to hear of your father's passing, Lynn. I had a similar experience a few years ago with my father. I came to his home for his final seven days. He had hospice care and it was truly a blessing - for my mom, as his caretaker, and all of our family. As a writer with a health care niche, I have smacked up against acronyms more than a few times. I go out of my way to explain or refrain from using acronyms in my writing. The healthcare industry is infected (pun intended) with acronyms. You'd be surprised how often those using them don't even know the original meaning. I know because I always ask. Recently, I had serious vision problems and my ophthalmologist and much of his staff would talk around me like I wasn't present, rattling off this measurement or that acronym. I got really fed up with it and stopped them every time and asked them what they were talking about and what it meant to my condition - very similar to your approach with your father's healthcare providers. I think that is the best way to handle it. I feel it smacks of arrogance when it is bantered about like that, but if you call them on it, some professionals learn the art of explaining - at least to you. Again, I am sorry for your loss, but I was always happy I was able to be there (with all six siblings) for my Dad's passing. God bless and take care, Lynn.
Toggle Commented Feb 13, 2013 on Acronyms Do Not Comfort, Doc at Business Writing