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Chris Aquino
Recent Activity
On Saturday, February 28th beginning at 6am until 10pm PST, the A360 Collaboration for Revit (C4R) service will unavailable due to an update to the A360 platform. Most Collaboration for Revit users should also receive this notification by email, and... Continue reading
Posted 5 days ago at The Revit Clinic
Recently, Update Release 6 for Revit 2015 and C4R (Collaboration for Revit) 2014.3 were released. This was a breaking update, meaning customers running old versions of the Collaboration for Revit add-on would see the service stop working. Impacted customers will... Continue reading
Posted Feb 11, 2015 at The Revit Clinic
Due to a security update to Collaboration for Revit, there will be a planned downtime nn Friday, January 30th beginning at 5pm PST when the A360 Collaboration for Revit (C4R) service will be updated to version 3. For more information,... Continue reading
Posted Jan 30, 2015 at The Revit Clinic
With the launch of Collaboration for Revit, we thought it would be a good chance to let everyone who follows the Clinic know that the A360 team has their own blog where they lay out and discuss issues and features... Continue reading
Posted Jan 30, 2015 at The Revit Clinic
I'd like to introduce our newest author to the Clinic. Lance Coffey has been supporting Revit for the last 4 years in Oregon, and has written some excellent guests posts. I look forward to more great content from Lance, and... Continue reading
Posted Jun 16, 2014 at The Revit Clinic
Update Release 3 for Revit 2015 has been released to the App Manager. However, if the App Manager is not finding the update, you can download them directly from the links below: Revit 2015 Revit Architecture 2015 Revit MEP 2015... Continue reading
Posted Jun 16, 2014 at The Revit Clinic
Recently, we have seen a few cases where users are getting errors when trying to upgrade Model Review Check Files (.bcf) from a previous version. The error is as follows: "Due to significant API changes, it is not possible to... Continue reading
Posted Aug 2, 2013 at The Revit Clinic
Update 3 is now available for Revit 2013 products. For Autodesk Revit Architecture, Autodesk Revit Structure, and Autodesk Revit MEP, you can find the update in the Data & Downloads > Updates section of each product page. The update for... Continue reading
Posted Jun 18, 2013 at The Revit Clinic
The following is another great guest post from Product Support Specialist Lance Coffey. We are starting to see a number of users reporting "Data in file is corrupt" error messages after upgrading a project to Revit LT 2014. After some... Continue reading
Posted May 2, 2013 at The Revit Clinic
At this time, it's mostly just a graphics issue. And for changing it back, uninstalling the update or turning off Hardware Acceleration have been the only things we've found that fixes the issue.
For those installing recent optional Windows updates, you may have found that there are changes in Revit (Architecture/MEP/Structure) 2012. If you don't like the new color scheme, you can uninstall the update below, or disable Hardware Acceleration in the Revit... Continue reading
Posted Feb 28, 2013 at The Revit Clinic
With the release of Windows 8, we are getting many questions regarding support for Autodesk products in this new environment. We have released the following Knowledge Base Document, which lists the Support Products in Windows 8, along with our policy... Continue reading
Posted Nov 9, 2012 at The Revit Clinic
As the RSN.ini provides the Revit application workstation which Hosts are visible during file navigation, as well as determines which Hosts can be accessed through the Revit Server Administrator from an Admin Server, it is one of the more important... Continue reading
Posted Oct 18, 2012 at The Revit Clinic
With the release of the FABmep Add-in for Revit MEP 2013, we have seen some cases where the Add-in does not appear in the Ribbon in Revit. A new Knowledge Base document has been created to address this issue. Autodesk... Continue reading
Posted Jun 21, 2012 at The Revit Clinic
The following post comes from Mike in our QA group for Revit Server. Revit Server 2013 supports the deployment of multiple host servers throughout the Revit Server Network. Some users believe that these host servers function as mirrors to each... Continue reading
Posted Jun 14, 2012 at The Revit Clinic
A common request we are seeing is the desire to schedule duct and pipe elbows by angle so that they can be scheduled and ordered. As the Angle parameter is a System Family it cannot be scheduled normally. The help... Continue reading
Posted Nov 17, 2011 at The Revit Clinic
The Content Packs for Update Release 2 for both Revit Architecture and Revit Structure have been posted on their respective product pages. To update the content, extract the .cab files to the same location as your installed content. Revit Architecture... Continue reading
Posted Oct 21, 2011 at The Revit Clinic
A new knowledge base document has been created for the issue where an error message stating that a Revit file was not found when saving an upgraded family in Revit 2012. This dialog will appear when a parameter begins with... Continue reading
Posted Oct 10, 2011 at The Revit Clinic
Basamjy - purging unused is part of a process we like to have users try in troubleshooting. Robert - while we have seen that before, I would not say that is a large reason for this issue. CM - Thank you for pointing out the single machine vs. all machines fix you found. I will update the post. Thank you guys for your comments. If you have any others, please let us know.
When opening a file in Revit you the following error message: We have started to see a few more of these types of cases, and a new Knowledge Base document has been created to organize some of the options for... Continue reading
Posted Sep 7, 2011 at The Revit Clinic
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Jul 21, 2011