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Dave Cortright
Silicon Valley, CA
Technologist · Design Thinker · Environmentalist · Conservationist · Vegan · Singer · Pastafarian
Recent Activity
If you want a disk so that it works with both Mac and Windows, format as ExFAT and use the GUID partition map. NTFS won't work on the Mac (current Macs can read, but not write), and Mac formats won't work at all on Windows. Continue reading
Posted 17 hours ago at Info Tech for Non-Profits
Sometimes you want an item sorted to the top or bottom of a list of files. For example, an older versions folder for example. Here are characters that sort below z on a Mac: † (option t) µ (option m) π (option p) Ω (option z)  (shift option k)... Continue reading
Posted 7 days ago at Info Tech for Non-Profits
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At least half of the emails I send include a web link, such as a shared file. These days most sites use cookies or the fact that you are signed in to give you a custom experience, and that can include custom links that break when viewed by others. I... Continue reading
Posted Feb 12, 2017 at Info Tech for Non-Profits
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I got a 64 GB USB* flash drive (I prefer the design of Kingston Data Traveler. SanDisk Ultra is a good choice too.) and then used this process to create a bootable install drive: Download the latest macOS installer from the App Store app. I delete the old one and... Continue reading
Posted Feb 10, 2017 at Info Tech for Non-Profits
I just updated the name and code (SKU) of one of our programs in SalesForce. We had nearly 1500 donation records whose name needed to be updated. NPSP will auto-generate the name based on a format you configure in NPSP settings. But after the record is first created, there are... Continue reading
Posted Feb 10, 2017 at Info Tech for Non-Profits
I have enabled a catch-all email address for our domain. The benefit is that I can actually make up email addresses on the fly as needed and I will always be sure to receive messages sent there (useful for testing transactions and email list sign ups). However as a result,... Continue reading
Posted Feb 8, 2017 at Info Tech for Non-Profits
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We use a VOIP (voice over internet protocol) for our phone system at work. In addition, we’ve standardized on Skype for our video conferencing and screen sharing. In both cases, I need to give priority to voice and video data. First order of business was to get everyone on the... Continue reading
Posted Feb 6, 2017 at Info Tech for Non-Profits
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Friday I was trying to set the default value for a field when creating a new donation record. Turns out you can’t for standard fields (but ironically you can for custom fields). The workaround is to use a workflow rule. Here’s the one I created, which basically says that we... Continue reading
Posted Feb 6, 2017 at Info Tech for Non-Profits
This might surprise you, but not all image files are created equally. Programs that save images often do so in an inefficient way. Thankfully a lot of smart, dedicated people have built utilities that correct this. If you are on a Mac, install ImageOptim. On Windows, install FileOptimizer. They work... Continue reading
Posted Feb 3, 2017 at Info Tech for Non-Profits
Running IE on a Mac used to involve buying a copy of Parallels or VirtualPC, then getting a Windows installer and a license activation code. But thanks to some visionaries over at Microsoft and Oracle, the whole process is fairly straightforward and best of all, free. First, install the latest... Continue reading
Posted Feb 2, 2017 at Info Tech for Non-Profits
Many file formats these days are actually a folder containing multiple files and folders that are zipped up into a single binary file. As always when you are mucking around with files like this, create a copy and work only on the copy. Simply change the file’s extension from .docx,... Continue reading
Posted Feb 1, 2017 at Info Tech for Non-Profits
An oz of prevention is worth a lb of cure. As a follow up to yesterday’s post on password managers, I thought I’d go through other security considerations for non-profits these days. First and foremost—as I mentioned yesterday—get a password manager and make everyone at the org uses it. Have... Continue reading
Posted Jan 31, 2017 at Info Tech for Non-Profits
I started using a password manager in 2010 right after Gawker was hacked. The hackers have only gotten more sophisticated, powerful and clever since. And now since the Snowden revelations, you also have to worry about the NSA, FBI, CIA, and other state-sponsored organizations who subscribe to the “collect it... Continue reading
Posted Jan 30, 2017 at Info Tech for Non-Profits
I needed to give a new employee the ability to edit public list views. I spent a while looking around in permission sets before Google told me that it's actually a setting in Profiles. I'm sure there is some sort of logic behind the distinction of these two different mechanisms... Continue reading
Posted Jan 27, 2017 at Info Tech for Non-Profits
Here’s a cool trick I figured out both by digging around in the custom work that our SalesForce consultant did and through some experimentation. Since every SalesForce object has a unique ID, and since these IDs are used in the URLs for displaying items, it’s actually pretty easy to assemble... Continue reading
Posted Jan 27, 2017 at Info Tech for Non-Profits
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Managing storage is always a hassle. Even as storage grows, so does the size and number of files people want to keep. DaisyDisk is an excellent paid app for helping with this, and they do have a trial version so I recommend checking it out. But macOS has a few... Continue reading
Posted Jan 27, 2017 at Info Tech for Non-Profits
If you are a small non-profit looking for the most feature-rich, inexpensive way to give work phone numbers to your staff, Google Voice is the way to go. Pretty much everyone these days has a smart phone, and your staff can install Google Hangouts on their phones, which lets them... Continue reading
Posted Jan 24, 2017 at Info Tech for Non-Profits
My 2012 MacBook Pro needs a new battery. It’s going to cost over $500 to replace—½ parts, ½ labor. It turns out I could've made the battery last longer had I known how to properly care for it. With older style batteries (NiCad and NiMH), it was beneficial to completely... Continue reading
Posted Jan 20, 2017 at Info Tech for Non-Profits
I just had a case where a partner’s web site wasn’t coming up. Sometimes the issues are with your own network or devices, so I always check out Down for Everyone or Just Me? as an essential step in the troubleshooting process. Down for Everyone or Just Me? Continue reading
Posted Jan 19, 2017 at Info Tech for Non-Profits
TL;DR: use MM dd yyyy for your date pattern formatters. Notice the lowercase d and y. Case matters. SalesForce uses Java for its date and time patterns, not *nix as I presumed. YYYY is not the same as yyyy. The former is called week year, and is based on the... Continue reading
Posted Jan 19, 2017 at Info Tech for Non-Profits
Following up on my previous post (embedding a report into a VisualForce page), here's another trick I used to customize the page. I wanted to have some global buttons for things like opening the built-in edit page, opening a report, and also fetching the Zillow valuation for the contact’s address.... Continue reading
Posted Jan 17, 2017 at Info Tech for Non-Profits
The key is to use jQuery—specifically the load() method. First, include jQuery at the top of your VisualForce page <apex:page standardController="Contact" sidebar="false" showHeader="false"> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.1.1/jquery.min.js"></script> Then include a target element in your page that will be the container for the report. I created an element using apex:pageBlockSection <apex:pageBlockSection title="My Report"... Continue reading
Posted Jan 14, 2017 at Info Tech for Non-Profits
A new employee was complaining about missing emails not showing up in his Inbox, but they would appear in search results. This was due to the Priority Inbox setting. Turn it off and everything works as expected. Continue reading
Posted Jan 12, 2017 at Info Tech for Non-Profits
Marketing wanted to send out a single, large image that had a photo on one side and text on the other. It looked great on the desktop, but when viewed on mobile, the text scaled down too small to be readable. Plus there were click target areas that each needed... Continue reading
Posted Jan 12, 2017 at Info Tech for Non-Profits
I wanted to build a report that would show our donations year-to-date and compare that to the same time period for last year as well as previous years. I couldn't find a simple way to do it, but I did find a workaround. I created a new formula field on... Continue reading
Posted Jan 10, 2017 at Info Tech for Non-Profits