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Ilia
in my own little world...
I love writing fantasy and retail-hell stories.
Recent Activity
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From: Sal I worked as a cashier for about 4 1/5 years at a cheap-ass grocery store in Canada called No Frills. I was on Express for the first time (which is also the returns desk, and closest to both the exit and entrance doors, which are literally 5 feet away), and very busy. Being fifteen and having no backbone, I was nervous and flustered. I made the mistake of typing in the wrong denomination into the register (something like $5.00 instead of $50 or vice versa) for this one guy, took me two tries to fix my mistake due to my slowly growing panic attack. The idiot had the gall to say to me, "What are you, retarded?!" Tiny little me looked him straight in the face and replied, "No, you're just rude!" I ignored him, he huffed and walked away. As much as i hated the job, it taught me not to take other people's crap :D --From: Sal Continue reading
Posted 2 hours ago at Retail Hell Underground
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This story of a rampaging Rhinoceros ends with the grandest retail balls award ever given, and we are honored to share this glorious telling of a rude, Entitled Crusty getting told. ------------------------- From: Kit I was working in a toy store at the local mall a few years back. In and of itself the job was a nightmare-- tyrannical manager, half-senile mall walkers, teenage mall rat thieves, and the always thrilling experience of dealing with a high volume of small children-- but my coworkers were great, and since I worked evenings, I rarely had too much to deal with. AND THEN. I show up for my evening shift one day, and the woman who worked mornings let me know about how sales had been, etc, just small talk. Then she points to a bag behind the register that contains EXACTLY ONE ITEM and says, "A customer forgot her crayons when she left the store, Herr Manager says to hold on to them until the morning." "Righty-o," I say. "Also, Other Coworker called in sick, I'm afraid you're alone here tonight." "Righty-o again," I say, less pleased but oh well, it's a weeknight and mall traffic will be low. I'll manage.... Continue reading
Posted 6 hours ago at Retail Hell Underground
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From: Majuba I don't care if your order is complicated or large. As long as you're polite, patient and friendly I am happy to take that extra bit of time to do it for you, how you want it. Really, I'm happy to put your chicken into separate bags, or bag your bacon into weighted amounts for you. My best/worst was six kilograms of chicken necks in half-kilo bags... made even better since it was three days before Christmas and the deli was crazy busy. I'm not too good with the slicer, but I will shave you fresh meat... unless you demand that I slice a dozen pieces, a dozen different thicknesses, before you decide that its 'just right.' My other hate is people that want to taste everything before they buy it. Sure I'll let you try a bit, but not it I think your treating it as a restaurant! --Majuba Continue reading
Posted 10 hours ago at Retail Hell Underground
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From: Late Night Geek We have had a pair of scammers come in and claim "missing items" or "stuff not fresh enough." These two would come in at least once a week and clog the drive up for at least fifteen minutes. One time, they ate three quarters of the fries and tried to claim that the boxes were not filled enough. The manager had watched them scarf the fries and called them out on it. The last time I saw them, we made everything fresh and triple checked the order. The driver turned to the passenger, "They got everything right. What do we do?" They called corporate claiming a drink had caused damage to the interior of the vehicle and were treated to free food. There is no hope... --Late Night Geek Continue reading
Posted 14 hours ago at Retail Hell Underground
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From: Projector Peon My three biggest problems from when I worked in a grocery store deli: 1) Order one item, then take off/talk on the phone. Since you are not around, I help another custy. Then they demand that I stop since they were there first. You left the line. I learned in elementary school to go to the back if I did that. How did you fail that one? 2) Everybody who ordered this stuff made a point to comment that, "Me/spouse/kids are allergic to yellow cheese, give me the White American cheese with the holes." Me: "You mean swiss?" Custy: "No! White American cheese with the holes! Not the cheese from the Swiss!" *sigh* 3) Custys that wouldn't reach up to the counter and wanted me to walk around to give them their food. But it was amazing that as soon as my back was turned, they would stand up to reach the free samples. Don't you realize all that stainless steel makes it easy for me to know what you are doing? --Projector Peon Continue reading
Posted yesterday at Retail Hell Underground
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From: Mimi I get those impatient people on the phone. I love the ones who say they've been waiting "five minutes!" Yes, they actually bitch about five minutes. I had a guy like that last week: "I guess your company must not have enough people working there, I had to wait." Where is it written that you should never, ever have to wait? Everybody can't be first in line! --Mimi Continue reading
Posted yesterday at Retail Hell Underground
Hehe, I was hoping I gave somebody a laugh when I thought up that title. :D
1 reply
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"Please drive safely Unmarked nuclear warheads travel these roads keep our children radiation free!" Continue reading
Posted yesterday at Retail Hell Underground
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From: A Fellow Slave My rude customers just bark orders at me. "You! Scan that!" "Hangers off!" "Give me gift boxes." "Sure that price is coming up right?" For the love of everything, throw a please in. Be nice about it. I'm not a mind reader. And for the most part, remember how fed up I probably am feeling about people at the moment. I don't need you to add to it. One guy in particular came to mind for that. I got about three or four increased demands in a row, followed by, "You know how to do your job right?" I got to the end of the transaction, only by digging my nails into my leg, then calling my manager to cover me for a break early. I couldn't take the abuse anymore. --A Fellow Slave Continue reading
Posted yesterday at Retail Hell Underground
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From: Phone Bitch I always get "What do you recommend?" Now, I don't like red meat, it's always made me sick, therefore I'm going to say, "Our veggie burgers are really good." Then people get pissed off. I absolutely LOVE the people who come in and ask, "What comes in the combo? Do you have a cheeseburger? What are your drinks?" Especially when there's 100 people behind them. I don't mind going through the Menu, but when you're texting on your cell phone, I know you can read the menu. --Phone Bitch Continue reading
Posted yesterday at Retail Hell Underground
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From: Logan The short changers always came through drive thru and always during the lunch rush (when it was impossible to pull and count the drawer). We had one kid who pulled that 3 times. The supervisor got his name and info, in order to "contact him once the drawer was counted," and then filed fraud charges against him. Some people think it is no big deal to rip off BK or McDs, but it is fraud and that is a serious charge. --Logan Continue reading
Posted yesterday at Retail Hell Underground
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From: Raygina My department manager is on vacation and my assistant department manager is a raging moron. She used to be the seafood manager, then a head clerk and now she's with us in the bakery. How she got to be anything higher than a caddy I will never understand. Over half the department is empty because she can't order right. I'm the village idiot and she's asking me what she should order. You're the fucking manager, you figure it out! I tried to explain to her that there were 120 donuts in a case and we didn't go through a full case every day so she didn't need to order 3 of everything. She said, "I don't pay attention to things like that," and ordered so many cases it'll be next week before I work through them. We've been out of most of the cookies, including chocolate chip for three days and our displays are missing most of what should be there. The district manager gets upset if we spread product out so we just have empty tables. I almost wish our store manager weren't on vacation so she could come down and tell the assistant off. She makes... Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Captain Ham Sheesh I have had an unlucky run of events! Luckily, I've also had the greatest repair/retail workers to help me out. Its no secret I have some issues with confidence and probably anxiety, and I use video games and internet as a crutch. Music as a last ditch effort. Well, My 3DS recently gave up the ghost. Plugged it in one night, unplugged it the next morning right after breakfast and suddenly it stops turning on. It has been a really stressful summer for my family with huge expenses and medical discoveries and more expenses. I am now living HOURS away from everyone I know with next to no cell service and awful internet. So when it died, I was absolutely crushed. I called the Nintendo offices for a repair, and nearly shit myself when they told me how much it was to diagnose and repair it (about a hundred bucks). I was having a really really shit day and was trying so damn hard to not cry. The poor call service guy on the other end had to listen to me stutter and have long pauses like no tomorrow. I explained my financial situation, and that... Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Carrie A few months back while working at my bookstore I answered the phone and the guy on the other end said he wanted us to order a book for him. Often people will just automatically default to, "I want to order a book" without ever actually thinking it might be in the store. I looked up the title and saw that we likely had a copy on the shelf. I said to him, "Actually sir, I might have a copy here in the store. If you'd like I'd be happy to go check and have it held for you." His response, "Are you too stupid to follow instructions!? I said want to ORDER IT!!!" I whipped out my retail balls and told him he had no right to talk to me like that and that I was trying to help him by saving him time and money, and if was going to continue to treat me like that I would hang up the phone. His reply? "You've irritated me, give me someone else." I passed him off to my manager (who is hella cool) and my manager just ended up taking down his info, getting the book off... Continue reading
Posted 2 days ago at Retail Hell Underground