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Ilia
in my own little world...
I love writing fantasy and retail-hell stories.
Recent Activity
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From: RHUer Okay, I'll admit am an “old timer.” I was a grocery store cashier in the olden days before scanners, and before the little code stickers on the produce. Periodically we were tested to remember the differences between all the varieties of apples. We still get tested. Difference is, instead of having to memorize prices every week, we have codes. How many types of apples do we sell? Nowadays there’s Red Delicious, Golden Delicious, Fuji, Gala, Joannasburg, Pink Lady, Granny Smith, Jonathan, Rome, MacIntosh, and Winesap. And we sell them at different times of the year. This is only one product that we're expected to know! Think about that the next time you look in the produce section! Don't get me started on pears. Bell peppers? Red, orange, yellow and green, all we're missing is blue, indigo and violet and we'll have a full Roy G Biv. The sheer amount of different types of fruit and vegetables baffles me! --RHUer Continue reading
Posted yesterday at Retail Hell Underground
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From: RHUer I used to get the old people all the time who seemed to think they were still living in 1935. “What do you mean 25 cents for an ear of corn? That’s outrageous! I used to be able to buy enough seed to raise four acres of corn for that price!” I live down in southern Arizona so the “snow birds” come down to escape winter. There is never a winter that goes by where an old person doesn't complain about the concession stand prices. I often get told that back in their day popcorn was a quarter and the candy was a nickel. >.> yeah well this isn’t back in your day, gramps, and prices have inflated since then. --RHUer Continue reading
Posted yesterday at Retail Hell Underground
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From: Erin I have this lady who calls once a week or two who is apparently bedridden, at least she says so, and has her Alzheimers afflicted mother come in and do her shopping for her. Every time she calls, I end up running back and forth through our reasonably large grocery store to check sizes, quantity and 'no sugar added' etc. She's really nice, but the fact is she calls just as I'm starting to get busy for the day (I work nights and she calls about 6am) and sometimes its really hard to be nice to her when she asks for sixteen different things to be held at customer service for her, till her mom feels like coming in. "The fruit cups, do you have those? Do you have ten? What size are those? Can you put one on hold? (calls back) Me again really I need three do you have three?" I try to be nice but OMFG! --Erin Continue reading
Posted yesterday at Retail Hell Underground
Posted yesterday at Retail Hell Underground
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From: Antonmommy When I worked at a grocery store we had a newbie girl that was trained on the checkout. She was a bit slow but that's ok, it happens. The kicker was one day she calls in saying that she cannot show up to work. Her mom is busy and she isn't allowed to take any other mode of transportation (i.e.-taxi or even a ride from the manager). Let that sink in. Old enough to work, but 'not allowed' to get a ride from anyone else? Needles to say she quit her job the following week. --Antonmommy Continue reading
Posted yesterday at Retail Hell Underground
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From: Michael My hardware store sells 60 pound bags of concrete. I have, on multiple occasions, had 10+ bags purchased by people who: 1) Do not park even remotely close to the pallet of concrete we keep on the sidewalk in front of the store. It doesn't matter if they're the only person parked in the lot, they will arbitrarily choose a parking spot that is a minimum of 30 yards from the stack and refuse to move their damn vehicle so I can just lift the bags directly into their vehicle. This means I have to lift every bag TWICE... once onto a flatbed cart, which is then pushed to the vehicle, then again into the vehicle. 2) They DO NOT HELP LOAD THE CAR. This is their purchase that they want to get home, but they're not in so much of a hurry that they actually do anything more than stand there and watch me load the 600+ pounds of concrete. Worst one actually commented, "Those look pretty heavy." No shit, Sherlock. Let's see how heavy it feels if I drop one on your shiny cowboy boot. --Michael Continue reading
Posted yesterday at Retail Hell Underground
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From: Ilia I mentioned in my last post that our store manager, Patrick, is notorious for not knowing how to tell time, or even grasp the concept of it. Here's something that will reveal just how notorious it is! If he tells you the job will take two minutes, you will take half an hour, even busting your ass. If he says it takes fifteen minutes, you're fighting with it for two hours. Step back into the Friday before the truck shift from hell. Jaimie has us doing our usual work. We're trucking along and nearing the escape time: when the doors open. Jaimie, over the walkies: "Hey guys, I'm going to need to beg a few of you to help out and stay fifteen minutes after we open just to finish up a few small things. Can any of you spare the time?" Silence. Jaimie: "Even just two of you?" Silence. Jaimie: "Guyyyys, this is literally fifteen minutes. Fifteen actual minutes, not Patrick's 'Fifteen Minutes'." Coworker 1: "Yeah okay, I can stay for that long." Coworker 2: "Me too. I'll help out." Me: *snickers* XD --Ilia Continue reading
Posted 2 days ago at Retail Hell Underground
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Hello, it's Janitorgirl with some sad news. I was hired in a job fare before the (Bullseye) store opened. and "Queenbee" was hired a few weeks after. QB put in her two week notice and will be gone the 4th. This left the issue, who would get her 7 am hours? One guy (I will call him Ph after Philippines- because that is where he is from and where the majority of his family still lives) was asked by 'schedule making manager'--"will you be ok to work mornings?" PH said -"I guess I can work that on a temporary basis, because I have a two hour commute, so I would have to wake up at 4 am." SMM- took this to mean "ok give me all QB's shifts." This was such BS. I have a four minute commute. (I live an an apartment owned by family that is literally across the street. and out of the three remaining co-workers all of them live less then 20 minutes away.' One of which (Newbie) had been hired during QB's resignation (so I assumed he would get her hours.) PH was pissed but was too afraid to make a confrontation. So I did it for him. I had to rehearse my speech on five different people. I had a vacation planned in July so knew I had no right to ask for those hours. (so I had to make sure the speech did not come off as "i want more hours!!!") Newbie had been trained by QB and was just as skilled as her. So I spoke my piece to him and he said "I will take it into consideration." Not sure if that made a difference but this has been a stressful week. Thanks for listening, Janitorgirl Continue reading
Posted 2 days ago at Retail Hell Underground
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It feels oddly like an accomplishment that they use the right "you're, your" twice in a row. via www.passiveaggressivenotes.com Continue reading
Posted 2 days ago at Retail Hell Underground
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From: DW My sister works for me and she answers the phones in our office. She is good at handling the people who keep calling back, hoping for a different person. She will flat out tell you that it will be she who answers the phone when you call back because you didn't get what you want. We get pretty busy on weeks when schools are closed, and folks would call and ask if they could come in today because they were off. Yeah, you and the rest of the county. Only they made appointments, like, two weeks ago. Don't waste your time calling back, sneuxflayke. --DW Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Joe the Cigar Guy We've got a newbie who takes his lunch hour, then comes back and announces he's going to the bathroom. He's gone for about 20-25 minutes. THEN, he comes back and says he's thirsty. So he's off to the break room for an additional 10-15 minutes. Of course this is when we get slammed. The manager is not happy, we co-workers are not happy. Later in the day, he's got the balls to say he's taking his "fifteen minute break." I don't think he'll be with us for very long... --Joe the Cigar Guy Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Hallway Troll One night at the hotel, this customer calls down wanting to know about local food. I rattle off the ten restaurants within a five mile radius, including ones that deliver. This guy wanted me to go out and get him food because he didn't want to tip a driver or go outside. When I explained that I could not leave the hotel property, as I was the only one working, he proceeded to call me some very derogatory names. When I didn't budge, he offered me $20 to go do it. When i again refused he screamed into the phone that he would have my job for such poor customer service. I said I would be more than happy to give him our managers card but that was the only thing I would personally deliver to him. Twenty minutes later I saw a pizza guy walk through the lobby headed for his room. --Hallway Troll Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Rob_Swanson So, I work overnight freight at a major hardware chain. The shift ends about an hour after we open though. Usually we only see contractors come in between six and seven AM, so I rarely ever have to deal with crazy people. (Contractors tend to go straight to the item they want and then to the register, rarely talking to anyone.). Well the other day was different. Apparently today someone didn't have their coffee and forgot how to act in public. I was finishing up with my work, turned a corner and saw this customer about 20 feet away. I half-yell, "Good morning, is there anything I can help you find today?" He responded by saying "I want to show you something," and then pulls out this knife, with the blade end of the knife facing me, and starts walking to me pretty quick. Maybe it was because I suspected he wasn't going to stab me. Maybe it was because I had a rather large hammer in my hand and felt good about my chances of beaning him upside the head with it. (Hardware store after all). But I stood there pretty defensively, and about half way to reaching me he came to his senses and realized how things looked. He stopped and said "No no I'm not trying to stab you. I'm just trying to show you the hilt of this knife that I've been making." Turns out making knives is this guy's hobby. Five minutes later he did the same thing to another associate. Again he didn't realize that people might not react well to a stranger pulling out a knife and jogging at them. --Rob_Swanson Continue reading
Posted 3 days ago at Retail Hell Underground