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Ilia
in my own little world...
I love writing fantasy and retail-hell stories.
Recent Activity
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From: Karin I have someone come in every other week, at first she ironed (even my dish towel and underwear!!!) I told her I would rather she did the windows and mop the floor every once in a while, and she does that splendidly. I buy her something for the holidays and her birthday, and I admit I forget sometimes to leave money. I am hardly ever home when she is there, and if I am I feel I am in the way all the time. But I always pay her the next week, with a generous tip. She does it saving up for holidays etc, not for costs of living so she doesn't mind too much, and she knows I am good for the money. I'm just a bit of a spacey boss. --Karin Continue reading
Posted yesterday at Retail Hell Underground
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From: Chris Havill Time Warner sucks. In four months of their 'service,' I still have not had one bill payment go smoothly. The first month was wrong, and they refused to fix it. The second month included the first month saying we didn't pay it when we did. The third month had an extra $45 charge that they said the old roommate didn't pay, yet it took them three months to stick it on our bill. After having two separate people, on two separate occasions, tell us it would be credited, it never was. The third time we called them about it, they just said that they weren't going to. Add to this the cable boxes my girlfriend 'never returned,' that they said if we didn't pay for they would cut off the service (and did twice). Never mind that it randomly cuts in and out anyway, but they claim that only happens to satellite providers. (Bullshit!) I'm just about ready to shoot someone. FUCK YOU TIME WARNER. --Chris Havill Continue reading
Posted yesterday at Retail Hell Underground
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From: Rodeo Ho I used to work at a Quiznos and on New Year's Eve, my boss said we could close at 8 (not our normal closing time). There was a group of post-college-age jocks that came in at 7:55 and said they'd stay to eat even though we told them we were closing soon. They said they'd eat fast, but they were still sitting there slowly eating and wasting time at 8:30. We tried saying stuff like, "Hey, our boss wanted us to close half an hour ago. Can we get you some bags for your food?" All they said was, "Hey, it's not like we have anywhere to be for a while." Oh. YOU don't have anywhere to be? How inconsiderate of me. Let me just go cancel my plans. We could have had the store completely clean and closed by 8:45, but because of them, we didn't leave until 9:45, and we all got bitched at by our boss the next day. I'm sorry, what are three girls supposed to do about a group of five guys who are all older, bigger, and more muscle-y than we were? --Rodeo Ho Continue reading
Posted yesterday at Retail Hell Underground
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From: Samus Hello RHU! I've been reading stories here for a long time and finally have decided to throw some of my tales into the mix. About a year ago I joined the retail force to get out of the house while I sort-of look for a job that I spent 4 years of my life majoring in. I decided to join a place I frequented, the place that "buys your games and more." I'm a gaming nerd but hardly a princess so you can call me Samus (just don't relate me to that horrible Samus from Metroid Other M.... we don't talk about that game). I personally hate taking phones. Custy's expect to get a billion dollars for their IPhones that have cracked screens and you have to hold the power cable "just so" so it will charge. Sadly 25% of the phones people try to trade appear to be "borrowed without permission" and it becomes very awkward to explain to them why we can't take it since we aren't allowed to say "our serial tracking system says this is hot and I don't mean the temperature!" One time three Custy's entered the store, handing me two phones to... Continue reading
Posted yesterday at Retail Hell Underground
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From: Timekeeper's Twit I was at a restaurant with my husband today and this lady was sitting next to us with three girls. Not only did the girls spill food all over, but they wouldn't sit still. They kept getting up and running around, especially by the soda machine. The woman just sat on her phone and talked the whole time. The most she said to them was to put a sugar packet, one of the girls took out, back. When they left it looked as if a tornado went through their area. I felt so bad for the girl that had to clean it up. --Timekeeper's Twit Continue reading
Posted yesterday at Retail Hell Underground
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From: Righteothen My mom used to have a house cleaner/maid when I was in high school, which was great, but also a little annoying (just because of them rescheduling all the time). I learned the drill pretty quickly: Check on the table, with tip Note with extra details I would stay if it was something I couldn't explain in a note, show the item in person, and then leave. Be scarce when they were around (libraries are my friend, hehe). Clean the gross stuff myself (like you said, it's not in your job description). Wish I had gotten my roomies to pitch in for one in college. I had to do all the cleaning, since my roommates were slobs, and they never thanked me for it. --Righteothen Continue reading
Posted 2 days ago at Retail Hell Underground
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Grocery Store Slave here with yet another question. This just happened today and it stumps me. I will start with what happened first. So it's just another day in the deepest pit of grocery store hell with the usual going on when I get an older customer at my register. I ring up her groceries, tell her the total, and expect her to pay and go on her merry way right? If you guessed yes [buzzer sounds] you are wrong. After I tell her the total she goes into rant mode like I'm supposed to listen to what she has to say. Screw that. But I listen anyway. She goes on about the tax it is only $.62 tax, but she says there isn't supposed to be tax on food she bought fruit and chicken and hot bar item. Either way I have no control over prices whatsoever, nor final price, nor tax. She won't shut up about it, just keeps saying why am I being charged tax? I call my manager over he says that we have no control over the tax and he leaves. This results in her making a snide comment about what he just said, and... Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Mcarp555 I think a better way to have handled it would have been to tell them the store is closing, then stand over them without leaving. Taking away the books is a good idea as well. I might have taken the book they were reading as well, without touching them. Then it becomes a staring match. --Mcarp555 Continue reading
Posted 2 days ago at Retail Hell Underground
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Bitch Goddess here! It's been a while since my last post, but I had to share this one. Custys aren't always awful and I had the sweetest old lady custy today! She was so polite and patient with me, she actually understood that I was the only person in the department. Basically, she and her husband wanted a grill that we had on markdown. I assumed the one outside was the only one left (our managers only markdown displays if they're the last one), so I went outside with her to look at it when she mentioned there was a slight problem. "Slight problem" was a HUGE understatement. The grill was missing both burner knobs. So naturally, the custy wanted to know if we had any more or if we could order replacement knobs or something. So I called a manager (in between the flood of custys at the register because everyone has the same brilliant idea of "it's busy up front, I'll go to the garden where there won't be a line" but I digress) and tried to explain the problem. I don't think they quite understood, because they told me to knock another ten percent off. Anyway, I... Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Layla Eh, sometimes a responsive parent can be worse. This lady came in to our store a while ago to pay for her smokes and her gas, when we hear a loud THUD at one of the large windows leading outside. Her child - about 8 or 9 - had run after mom for some reason and smacked into the window. Keep in mind, though, it's covered in decorations, so not MY fault. A lady brings the SOBBING child into the store and takes her to her mom and said, "Mom, she hurt herself bad." What does mom do? SHE HAULS OFF AND SMACKS THAT SOBBING CHILD ACROSS THE FACE FOR NOT OBEYING HER! Now, I understand that, YES the child disobeyed an order and should be punished for it. NO the child does not need to be SLAPPED ACROSS THE FACE WHILE SHE'S ALREADY SOBBING HER HEAD OFF AFTER GETTING HURT! So, when I see unresponsive parents with their kids, I remember that day I told her to get the fuck out of the store and decide it could be worse. --Layla Continue reading
Posted 2 days ago at Retail Hell Underground