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Ilia
in my own little world...
I love writing fantasy and retail-hell stories.
Recent Activity
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From: afoz345 I worked in a small town Dairy Queen in High School. Sunday night was the worst shift and everyone hated it. We closed at 10 on Sunday nights. Pentecostal church let out around 9:30-9:45. The entire congregation would come in at ten minutes to 10 and order everything you could think of. We were required to do pre-closing stuff by our boss even though we knew they'd be in. So a clean grill was fired up again. No pre cooked burgers ready so they took a bit longer. Clean blizzard/shake makers were again soiled. Clean trays as well. They would all file in and order a ton of stuff and then get pissed because it was taking so long (5 mins for a burger instead of 3). The manager would explain every time that the delay was because they came in ten minutes before we closed. Still they continued to be pissed every week. Then, they would sit in the dining room and just shoot the shit for around an hour. Not eating, not ordering food, just hanging out while we were supposed to be closed. It was so maddening. After about a year of this, I started... Continue reading
Posted 2 hours ago at Retail Hell Underground
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--ladylocksley (An explanation for those not in the know.) Continue reading
Posted 4 hours ago at Retail Hell Underground
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From: DW I sell high end sunglasses every day. Part of what you get is my expertise. No offense, but I can already see if your head is large or small. Duh. I don't *need* a custy to tell me that. And frankly, yes I am hovering. It's a smallish shop and I sell $300- $500 sunglasses. I'd like them to be handled nicely and to be paid for. Cheap sunglasses are like wearing a thin coat of five year old sunscreen. They don't work. You have no idea how many people ask me if they can put them on hold until they go on sale. Um, NO. We stopped having sales altogether because we were training our custy to think 1) our prices were too high and 2) the value of our product was "sale-able." We might send out a coupon every now and then but that's about it. Expensive sunglasses ARE expensive. Sometimes ridiculously so. If they are "designer" (Coach, Channel), then you are paying the license fee for the name. Even Louis Vuitton has another factory make their branded glasses. The price is a combination of high end materials, hand made fabrication and polishing, the dollar against... Continue reading
Posted yesterday at Retail Hell Underground
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From: MuleInChief This reminds me of one of my driver's ed driving lessons. It was the first time I was driving outside my neighborhood. The car I was in had a set of brakes on the passenger side. The instructor was really chatty (about her brat) and would constantly forget to give me directions on where to go. I was approaching an intersection and she remembered we were to turn right. I was in the middle lane and to my right was a right only lane. She yells at me "TURN RIGHT" and proceeds to reach over and grab the steering wheel, yank it right, and slam on her set of brakes at the same time. I almost got T-boned by a person in the right lane. At that point I pulled over and told her I was finished and she could drive back. When I got back I told the head instructor what happened and I wouldn't be taking lessons from that lady again. --MuleInChief Continue reading
Posted yesterday at Retail Hell Underground
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From: Tina I got fired from a restaurant that I had worked at for two years. It was a chain of corporate restaurants in the US but they don't advertise on TV. They are located primarily in or around shopping malls. Anywho, so everybody knew about secret shoppers but I didn't get my first one until I had worked there for a year and a half. I got a 39%. That was all caused by two things supposedly. First, I didn't "describe a menu item." Um... the descriptions are in the fucking menu, if you want to know more, ask, if not then I really don't give a damn what you order. Second, I didn't offer dessert. Once again, I think you would know better then me if you want dessert or not. These two things apparently counted for a stupid amounts of points. The store manager wanted to fire me then to make a point but the server manager actually had my back and convinced him to just give me a write up with the condition that if I got another bad shopper then I WOULD be fired. So a couple months go by and GUESS WHAT!!! I got... Continue reading
Posted yesterday at Retail Hell Underground
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From: Ganrokh I am a cook at a Sonic Drive-In. A few years ago, I was working night shift at about 11pm. It was a Saturday, so we weren't closing until midnight. This guy came through the drive-thru and ordered a Brown Bag Special (two burgers, two fries/tots, two drinks). He pulls up to the window and hands the carhop his driver's license. When the carhop questioned receiving the license, he took it back and handed her a credit card. The carhop swiped the card, handed it back, and handed him his drinks. Before she could hand him his food, the guy got out of the car, threw his drinks at the car behind him, got back into his car, floored it in reverse (hitting the car behind him), and then drove off. The manager calls the police. The car that was hit drives into a stall and the couple driving it come inside. The police arrive, and my manager and the couple are having a chat with them. During this time, the guy from before COMES BACK to Sonic, parks in a stall, and says to the carhop that he forgot his food. The police go outside to talk... Continue reading
Posted yesterday at Retail Hell Underground
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From: RHUer Today was the absolute worst shift I've worked since the Christmas shit-storm. We're understaffed anyway, so we only had one in-house greeter... who was an hour late. But since my manager has only fired one person in the past year, it doesn't even matter. Then another person just didn't show up because of a medical thing. My assistant manager put me in charge of finding a replacement, but since it was early on a Sunday morning everyone either had their phones off or had church. Or they were already in overtime. Anyway, around 8:30 we just got absolutely pummeled. I was supposed to be Drive Thru Order Taker but ended up taking over for the guy who didn't show up in his position. The girl on Drive Thru cash, who rarely does Drive Thru, absolutely crushed it. At one point, as the food orders kept pouring in, I almost had a nervous breakdown and threw my headset on the counter so I didn't have to keep listening to the beep. Then my assistant manager started talking about wanting to walk out or text our manager that he was quitting, so I took on the role of, "Gotta get... Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Ichooslif Apparently there's a thing being used called Food Irradiation. When I was working in a meat store I got lots of people coming in and asking too many questions about irradiation, seemingly as an excuse to then launch into a rant about the food industry. Shit... I agreed with half of what they said, but I needs to get paid, and big brother corporation gave me a damn script to talk about, so stop trying to fight the good fight against an hourly minimum wage associate! It's not like I can somehow stop the cattle industry from stuffing corn down the throats of thousands of cows a year. "Oh! You prefer grass-fed beef... Sorry.... Lemme just go grab the grass fed product from its hiding place in the back! I save it for people who bitch the most and don't buy anything." --Ichooslif Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Christopher I once saw a job description saying they needed someone who was "hardworking and loyal..." Yeah... right. As if that's gonna get you anywhere in the long run. Why would they even put that out there? At best you'll be taken advantage of, passed over for promotion, or let go/fired the first chance they get (and if you last that long, just before your pension would have taken effect). A perfect interview question would be this: "Are you willing to give up a good portion of your self-worth for the meager chance of being able to eat and pay rent?" Bitter? ME? --Christopher Continue reading
Posted 2 days ago at Retail Hell Underground
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From: SheepdogCabbie This happened at my job as a taxi driver last February. It was a VERY cold night, about -25 degrees celcius. This is important later. It was a Saturday night, and everything was usual enough. Most of the people were drunk and happy, some were going home from work, just the usual crowd really. Until this happened. At around 1 am this maybe 50-years old lady got in my cab. She was pretty thin, and something about her appearance seemed a bit off. Not threatening or junkie-ish, but just a bit weird. I didn't really think anything of it at this point. She was dressed nicely, so I didn't even bother to ask if she had money even though her destination was about 40 km (~25 miles) away. She told me that she had been out with some friends that she hadn't seen in a long time. She had had a good night. The usual cabbie-customer smalltalk. Pretty soon she started talking to herself. I didn't always hear what she was saying, so I would ask her to repeat herself. As I figured out that she's not talking to me, I just ignored her. At this point I... Continue reading
Posted 2 days ago at Retail Hell Underground
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From: Hiedi Back in the day, I worked as a "pizza artist" for a ma and pa type shop. The owner's wife had hired me on the spot the day I put my application in. Conversation went: Owners wife: "When can you start?" Me: "Um... today?" Owner's Wife: "Can you work four hours, starting now? By the way fill out this W-2, wash your hands and put on an apron." I worked for three days, then when I asked for my hours the next week, the owner hadn't made the schedule yet. Okay, no problem. Two days went by, I stopped in to pick up my first (later to find out, only) pay check for twelve hours. Three or four days later I give him one more shot and asked once again when I was working again. He still hadn't "done" the schedule yet. At that point I gave up and figured I was fired and for some jack ass reason was unable to tell me that to my face. To this day I still don't know what the hell I did wrong or why I got fired. My husband got wronged too... He was fired from his job as... Continue reading
Posted 2 days ago at Retail Hell Underground
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From: ArmyWifeMomOf3 I worked at Golden Arches as my first real job. I was 17. It was one of the most educational experiences I have had being employed. My very first day, I was told I had to go clean the bathrooms, I walked in the a stench that would knock a grown man on his behind. I saw feces all over the sinks, all over the walls of the stalls, both toilets were covered in their entirety in the same filth, floors and the entire bathroom. I dont know how someone managed to defecate all over the place, but they did. And I had to clean it all up. There was not enough bleach in the world to make it feel sanitary to me. Still havent figured that one out... ------------------------- I had a customer come through the drive thru at five minutes to close and ordered. When he got to the window, I noticed he had his pants unzipped and was furiously going to town on himself. He had a big grin on his face. I was reaching out the window to hand him his super sized Dr. Pepper and squeezed the cup, dumping its icy cold contents... Continue reading
Posted 2 days ago at Retail Hell Underground