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Ilia
in my own little world...
I love writing fantasy and retail-hell stories.
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Kiwis are known to put their own spin on words, mixing up vowels and leaving the rest of the world pretty confused. Santa is one of them, it’s definitely not an easy task for Santa to get his head around every order that comes from New Zealand each year. Nevertheless, New Zealand offers a good humored wish of Mirry Christmas. Continue reading
Posted 2 hours ago at Retail Hell Underground
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From Two_kids_two_pugs, AskReddit I worked in a factory on third shift. There was a very douchey guy working one of the industrial ovens. He wore a bandana, had a soul patch, tribal tattoos, shirts with the sleeves ripped off, and owned nothing in the world except a very expensive motorcycle. So we hire this new girl, and apparently that shit was love potion to her. She was IN LOVE with this guy and ignored her work to get near him. She always wore crop tops with boob showing and short-shorts (this is a factory, so that is a safety hazard) and she was reprimanded for it, but kept doing it for him. She would leave her job to talk to him and purposefully pick up scrap near him so she could bend over near his work station all the time. Of course, after a while, she was asked not to come back. She starts crying and screams about how everyone there was mean and unfair to her because we were all jealous of how hot she was. She starts hurling scrap metal at the bosses and gets escorted out. She then waits in the parking lot for the rest of the shift (5 hours) to try to talk to/throw herself at douchey guy. He is scared off by the crazy and doesn't want anything to do with it. She starts stalking him at work and at his favorite bar, so he ends up with a restraining order on her. Fun note, we were all making about 8 bucks an hour. That's not enough money to put up with that kind of insane. --Two_kids_two_pugs Continue reading
Posted yesterday at Retail Hell Underground
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From soaringturtles, TalesFromRetail I worked at a toy store this past Christmas season, and by far this was the worst experience I'd had: It was a busy Saturday afternoon, and nearly all of our cash registers up front were low on cash. The managers told us to announce that we were taking cards only that day, because they were too busy helping other customers to bring us more cash. So most of the registers were accepting cards only that day. My lane was card only. One woman got up to my register and unloaded her cart, then commented on how we should've put up signs. I'd only rung up about three of the twenty items when she swiped her chipless card at the card terminal. (I don't know of any stores that let you do this so correct me if I'm wrong, but swiping your card on the terminal in the middle of ringing items up is pointless). I finished ringing up every item and gave her the total. Woman: I already swiped my card. Me: Could you swipe it again, please? I'm afraid the system didn't register it that first time. Our system is a little slow so it often takes two swipes- Woman: Are you seriously telling me to swipe my card again? I did it already in the middle of the transaction. Me: I'm sorry, ma'am. Our terminals here won't accept the card until I've finished scanning every item. Woman: (Smirks) I'm paying with cash, then. You can't take cash today, can you? But I'm paying with cash anyway. (Turns around to the elderly man in line behind her). Can you believe this? This is ridiculous. Her register is down and now she's making me swipe my card again. I'm giving her cash, see how she likes... Continue reading
Posted yesterday at Retail Hell Underground
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What was that 'Christ In Christmas" line again? Continue reading
Posted 2 days ago at Retail Hell Underground
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From why_you_ask, AskReddit I was a manager years ago and one of my duties was to order office supplies for everyone. The receptionist decided that she wouldn't give me her list on time and so nothing was ordered for her. She finally decided, days after deliveries, that she needed 1000 envelopes even though she already had 5000 at her desk. There was a minimum order fee and her $7 box of envelopes didn't meet it. I told her that I'd add her envelopes to the next order, but she'd have to wait. She flipped her shit. She screamed through the corporate office about what an asshole I was and that I was trying to oppress her and get her fired by making it impossible for her to do her job. Fast forward to the following morning. I walked into my gated parking garage to see that my car was covered in eggs, there was puke all over my hood, and my windows had been written on with shoe polish. I washed everything off and went into work late. The receptionist was bragging about how she got me so good and how funny it was that she followed me home, waited for someone to open the access gate, and defaced my car. She was fired immediately. The end? Nope! I filed a police report afterwards, and a restraining order. The best part was that the woman tried to file for unemployment. When she didn't get it she showed up at the corporate office, and we had her hauled away in the back of a cop car. --why_you_ask Continue reading
Posted 2 days ago at Retail Hell Underground
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From jsrsd, AskReddit Had a guy I supervised who apparently didn't understand I was his supervisor. We had a huge amount of space for overstock in the back room, plus about 1600 sqft storage room in the basement. I kept 4 shelves (not 4 units, just 4 shelves each about 3 feet long) that I needed to hold my work in progress. I had a sign on each shelf indicating it was reserved. I went away for a week off, came back to find he had ripped off my signs and taken all my stuff off and piled it on my workbench. I put everything back the way it was, when he came in told him that those shelves were reserved. I was annoyed but kept my cool cause he was new. He lost it, screaming at me, cursing me (I mean actually cursing me, not swearing at me, although he did that too). Buggers in the front of the store didn't come to help they just closed the door. What it came down to was he was too lazy to push a cart with the last bit of overstock down to the storage room, so he decided I didn't need that little bit of space and it belonged to him. I finally told him "Look, I'm your supervisor, I'm telling you I need those shelves, that's it. Keep them clear." "You're not my supervisor! You're not man enough!" Huh? "OK, well I am your supervisor, this is the way it is. If it bothers you that much, well, you can always leave." (Thinking this is over a couple of shelves, he's acting like I stole his car and ran over his dog after sleeping with his wife.) He stomped out, came back in 30 minutes later with his resignation.... Continue reading
Posted 3 days ago at Retail Hell Underground
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From inspectorgadget88, TalesFromRetail So, I'm frequently the MoD at RetailStore. I have so many stories! But this one sticks out in my memory. My store has a small jewelry counter, and a decent selection of typically deep discount jewelry. The One Rule of jewelry sales here is No Price Overrides Ever. No problem, right? I have great associates who will simply perform a price check on their register at the counter to inform any customer of the accurate price for that particular piece. 99% of jewelry transactions proceed without any issues doing it this way. Flash to Christmas 2015. Normally, all jewelry sales are rung on the jewelry counter's register. But, holidays, busy, customer has more shopping to do. No problem, associate takes customer's selections (4 crosses on chains) to be held at the service desk. Jewelry Woman (JW) rides off on the motorized cart to complete her shopping. A while later I am called to the desk to assist my desk supervisor. She used the "get up here now" signal. So I'm hustling. The following conversation ensues. M: me; JW: Jewelry Woman. M: How can I help you today ma'am? JW: I picked out these necklaces, and they are supposed to be sale price but they're ringing up different sale price. The sale price she mentioned is only for the jewelry in a particular case, and I can clearly tell that the ones she chose came from a different case. M: Well, sale price only applies to items in that specific display case. There are several nice options there. I am unable to sell you these items for that price. JW: YOU HAVE TO SELL THESE TO ME FOR SALE PRICE! THAT SIGN IS POSTED FOR SIMILAR ITEM! Whoa, that escalated quickly. M: I cannot sell these to you... Continue reading
Posted 3 days ago at Retail Hell Underground
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From spiderlanewales, AskReddit Tina. Tina worked at my first retail job with me. I was 17, she was a catty, spoiled 50-something woman with a rich husband. Why she bothered to work a shitty retail job...the only reason I can think of is that she was so vindictive and cunty that she needed people to take it out on. Tina once stole 25 boxes of store-logo reusable shopping bags because "we never put them out, so I figured we weren't going to sell them." Tina did not like our store manager. Anytime her and the store manager walked into the break room while she was there, she would make a point of farting loudly. Tina frequently bitched that she needed a chair when she was on register, she couldn't stand for very long because she'd had a child. Her only child was her 20 year old son. Tina was once assigned stocking the seasonal decoration aisle. She didn't want to do it, and retaliated by spending an 8-hour shift folding and re-folding our tiny section of towels. Tina broke one of the toilets by using the plunger to pry the seat off, rather than simply unclick the two tabs holding it on, to clean it. It got better when the seat finally gave out, through what I can only imagine is a sign that even God didn't want her working there, the seat apparently flew upwards with sufficient force as to knock the tank cover off, causing it to crack in pieces on the floor. About once every six months, we'd have a night where we came in after the store closed to rearrange/build shelves or other tasks that would be difficult to do when the store was open. It normally took only an hour or two, which we were... Continue reading
Posted 4 days ago at Retail Hell Underground
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From mustangs16,TalesFromRetail About 30 minutes before closing, a lady comes to the cashwrap and brings me six hand soaps. She's quiet, but customers sometimes are. I greet her and begin scanning her items. I've scanned the last one when she finally decides to speak to me. Customer: Can you stop doing that? Me: ...doing what? Customer: Touching my soaps like that. I'm scanning her soaps the same way I always scan soaps. I have scanned literal thousands of them since I started this job last fall. No one has ever said anything about the way I do it before now. Me: What? (I'm totally flabbergasted. I look over to the other cashier to see if she can understand what's happening, but she looks just as lost as I feel.) Customer: Your hands are dirty and have germs and are gross, stop touching my soaps. Just take one and scan it and don't touch the rest. Me: ...I have to touch them to scan them. But I'm almost done. This is the last one. At this point, I just want to get the transaction over with, so I begin putting her soaps in the bag. This was A Mistake. Customer: STOP! You touched them, I don't want them! I'm going to go get new ones! Co-worker: She still has to put them in the bag, ma'am. Me: Or you can bring them to me and put them in the bag yourself, if you would rather do that. Customer: FINE, but I want a new bag. That one has germs from you touching the soaps with your dirty gross hands all in it. Me: I washed my hands five minutes ago, I promise they're not dirty. Customer: Yes, they are. I was kind of stunned by this point, but also very close... Continue reading
Posted 4 days ago at Retail Hell Underground
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From The_Zanester, AskReddit When I first started working retail, it was for this family owned grocery store. It was fairly decent sized and had a ton of loyal customers. I had been working there for 5 months, I was 16 years old and it was my first job. We had an older lady name Michelle who worked there since it opened like 20 years ago. I had no keys to the register and there were certain things I could and couldn't do. Like refunds. Anyways, Michelle never ran the register, she kept the store stocked because I was better at being "the face" of the store when people entered and was better at being on the register. I just didn't have keys. So I had to call her up to help. Michelle didn't like that, even though it was one of the reasons she kept her job after customers kept complaining that she was bitchy to them. Well. I come in for my shift and right off the bat, I get hit with like, three returns, someone needing to break 100$ bill (I wasn't allowed to do that), and finally, I ran out of 1s, 5s, and 10s. So I needed Michelle to come up and help me. Michelle stormed around the counter, threw open the safe where we kept more money (1s, 5s, 10s, etc) and just threw the tray of money on the counter, where it slide across the counter and landed on the ground, scattering money everywhere for customers to pick up. Luckily, the customers were decent people and handed me all the money and the broken till. I got myself set up and, despite being young I decided to chastise Michelle because...Fuck that childish behavior. All I got out was; "Come on Michelle..." before she pulled... Continue reading
Posted 5 days ago at Retail Hell Underground
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From AttackDoughnut, TalesFromRetail This takes place on one of my first morning shifts. If anybody asks me, I say that the morning shifts are magical, because even though they're super slow, it feels like they go by just as fast as a busy afternoon/evening shift. I hate getting up early, but these shifts are my favorite. I'm almost always in a chipper mood when I have one. Meat that's packaged at our location has a special discount on it, where if the rest of your groceries add up to ten dollars, the price of the meat gets knocked down a few bucks. If there's two packages of meat, and the rest of the purchase is twenty dollars, both get discounted. If the rest is only eighteen or nineteen, only one does. Everybody understands this. It's expressly printed on the label. The meat itself doesn't count toward this discount. Can you see where this is going? One morning, about half an hour after I sold this customer two packages of steak and some other stuff, she comes marching back up to my register. C: You charged me wrong! Me: Would you like me to call a manager? She tossed a bag with both packages of meat in it on my counter, and shoves the receipt in my face. C: No, no manager! You charged me wrong! Sometimes the system doesn't have certain sales input yet, and in fact, does charge wrong. It's a simple fix, call a manager to confirm, and refund the difference. I take a look at the receipt, and immediately know what's wrong. (I've served her before, and English isn't her first language, so sometimes we have trouble communicating.) Me: I see, only one of the meats were discounted. C: Yes! See? You charged me wrong! I then... Continue reading
Posted 5 days ago at Retail Hell Underground