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Ilia
in my own little world...
I love writing fantasy and retail-hell stories.
Recent Activity
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We're not exactly sure who the target audience is for these Bacardi Breezer ads. Touting "an ugly girlfriend" as the ideal "hotness-boosting accessory," the campaign offers cringeworthy explanations: "Upgrade your trips to the beach with Sally," reads one. "97 kilograms of femininity, strength and double chins. No tires can disguise the lumpy rolls decorating that body." And this appeals to potential buyers of the quintessential girly drink — how? The ad ran for just two months through an Israeli affiliate in 2008 before Bacardi shut it down and issued an apology. --via content.time.com Continue reading
Posted 2 hours ago at Retail Hell Underground
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From Lightning Guy came in and asked me if we had this specific One Piece shirt in XL. I checked inventory, but L – which he was holding – was the largest we had. So, he asked if he can open the bag it’s in and try it on. I’m unsure, so tell him to ask my colleague, who also happens to be the Store Manager. He says go ahead and put it on. Guy puts it on. Guy: Do you have a mirror in the store, where I can check how it looks? Me: Mhh, no, there isn’t any kind of mirror in this store. It does look good on you. (It fit well, without being too tight or too loose) Guy: Alright. I’mma leave my bag, phone and wallet here (places them at the edge, behind the counter) and quickly run into a nearby clothing store to check in a mirror, ok? All my stuff is here, so you can bet I’m not gonna run off and steal the shirt, okay? Me: Um… Okay…? He leaves and comes back a few minutes later, deciding to not buy the shirt. Well, okay. He began to fold the shirt and try to place it back into the bag, but my colleague said to not bother, we’d take care of it. Personally, I think the shirt looked fine on him… --Lightning Continue reading
Posted yesterday at Retail Hell Underground
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From ladycowbell, TalesFromRetail I work for a board game store in a mall. We had been open for about two months when the Christmas season hit. A lot of people still had not yet learned our store policies, such as certain items we can't price match. We are the only store in town that could get Cards Against Humanity at wholesale price, we sold ours for a five dollar mark up (so ours was $30, the internet sells it at $25). Our margins were small on the game but we sold so many it made it worth it. So one day this guy comes in while the store is packed wall to wall and I'm manning the store alone. This guy comes in and grabs the game and comes up to the counter and asks for a price match. I very kindly told him I couldn't do that. This guy throws an absolute temper tantrum. He's swearing, telling me that I'm stupid, I have no idea how to do my job, and that he is going to get me fired for mistreating customers. It's so bad that parents with children are rushing to get out of the store. He screams at me for TEN MINUTES before demanding I let him speak to the manager. So I grabbed the phone and called our parent store where our owners work. I tell one of them the situation and hand the phone over. Guy gets about one sentence barked out before going from red to pale and handing back the phone a minute or two later. I stood behind the register and tried so hard to not show how much this dude had ripped me down. I have no idea what the owner said, all I know is that he backed me up.... Continue reading
Posted yesterday at Retail Hell Underground
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Now, there’s no discernible reason why this particular product failed so badly – after all, Levi’s haven’t had many misfires in their blue-jean-producing history. But that’s often the way with products – the greater the fanfare, the more likely it is to disappoint. The Type 1 jeans had all the Levi’s hallmarks, such as the red tab, oversized buttons and obvious stitching. But even an expensive Superbowl commercial didn’t shift the jeans, partly because of the crazy pricing strategy that saw some retailers selling them for $100, while others priced them at $30. The air of general confusion added nothing to the sale of the product and Levi’s discontinued the line, in order to focus on known best sellers. It seems that consumers prefer their jeans to be understated, both in terms of “features” and product launches… --www.smashinglists.com Continue reading
Posted yesterday at Retail Hell Underground
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From geometrix, AskReddit Recently the closest I've ever seen a company come to the brink, and rebound: Market Basket in the North Eastern US. There where two parties really involved: The CEO (Arthur T. DeMoulas: ATD) who was loved by the employees and customers for running the business with a customers and employees first attitude. His cousin (Arthur S. DeMoulas: ASD) who controlled the majority of the shares and the Board of Directors. ATD's side had lost control of the majority shareholdership in the mid 90's after a court ruled in ASD's favor and awarded his family members 50.5% of the business. There where holdouts on ASD's side that didn't budge to family pressure to completely get rid of ATD, until last year when the holdout passed away leaving his wife the shares. She switched sides on the Board and they fired then CEO ATD, and brought in two CEO's with notorious histories of gutting companies. The employees, seeing the writing on the wall that the then profitable company was slated to be sold off to the highest bidder, changing the corporate atmosphere and dynamics, started to rally in the streets and eventually walked off the job en-mass. Soon the customers followed, and the chain of grocery stores was left empty and bleeding money (heard quotes of upwards of $1Mil/Week from a single store in the 72 store chain). The battle raged for over a month, the employees refusing to work for anyone but ATD, and the Board and CEO's refusing to bring him back to the company. In the end the share holders sold their stock to ATD and resolved the issue, but not until they where supposedly on the brink of bankruptcy, being only days away from having no operating cash left. --geometrix Continue reading
Posted yesterday at Retail Hell Underground
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From Up2Eleven, IDontWorkHereLady A few years ago I was at a video game store and an older lady walked up and started asking me questions about the video games and what kind her son might like. I didn't even think she thought I worked there. I thought she was just asking someone younger and probably knowledgeable about games for advice. I asked what kinds of things he's into and about what age he was, and let her know a few good options as well as ones to avoid (like GTA). She finally settled on one and said, "Ok, I'll take this!" I said "Ok," and went back to looking at games, thinking she was going to head off to the register to buy it. She said "Can you ring me up for this?" I said, "Oh, I'm sorry, I don't work here, but the guy at the register should be able to help you out!" She said, "If you don't work here, then why did you answer my questions?" Me: "Because I wanted to help?" Her: "Well, if you don't work here, then you're not an expert! You shouldn't be giving amateur advice! You could be recommending a porno game for all I know!" Me: "Ma'am, I'm pretty sure they don't sell those kind of games in the mall. I was just trying to be helpful." Her "Well you should mind your own business! I should sue you for malpractice!" I was just boggled at her attitude and the use of the word "malpractice" where it has no possible application. I said, "Alright, then, you have fun with that," and left the store. She starts yelling at me, asking for my ID and I just kept walking, flipping her off over my shoulder. The guy at the register was suppressing... Continue reading
Posted yesterday at Retail Hell Underground
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(Cue theme music) It's the continuing adventures of Phone Jockey! So I'm currently working for a construction company in a major urban center. I'm the office manager, so I take all the calls, assign projects, order supplies and the like. As such I know where my crews are and what they're doing all the time. Now, we do fantastic work and have a 2 year warranty on anything we do. However, there is a shady construction company who's name is one letter different than ours. They're horrible, but they're cheap. We've fixed a lot of their mistakes. So Crazy Stair Lady (CSL) calls a few weeks ago. The following makes me weep for humanity. CSL: Your shitty company needs to get out here and fix my stairs! Me: Umm. okay? CSL: Yeah, you mf'ers poured new concrete stairs last fall and they're all cracked and unlevel and I fell and broke my leg because of your shitty work. (Note, we DON'T do concrete work) Me: We don't do concrete work. Are you thinking of (shady construction company)? Their name is similar to ours and lots of people get confused. CSL: F*ck no! You SOB's broke my leg and I'm going to sue! At this point it ask for her address just to be sure it wasn't one of our jobs. Sure enough we've never done business with this woman. Me: Ma'am, we have never done a job for you. You're thinking of (shady construction company). Here is their contact info... CSL: You know what? F*ck you! I'm going to sue you into oblivion! *Slams phone down* Fast forward to Friday. We get served with a lawsuit. It seems CSL found a lawyer and filed against us. I call said lawyer, relay that we were NOT the company she hired, we... Continue reading
Posted 2 days ago at Retail Hell Underground
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People tend to pamper their pets, so it's not far-fetched to believe consumers might serve bottled water to their cats and dogs. At least that's what the makers of Thirsty Cat! and Thirsty Dog! must have believed. But despite the fact that the water came in such delicious flavors as Crispy Beef and Tangy Fish, it never seemed to catch on. --aol.com Continue reading
Posted 2 days ago at Retail Hell Underground
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From queenbeluga, TalesFromRetail A short tale of probably the funniest thing that happened during my time working at a video game store. I was working a large trade in brought in by this teenage kid and his mom. We have to open every case (if there is a case), check that the correct game is in the correct case, and inspect the disk for large scratches that would require a refurb. I'm about halfway down the stack with no problems so far when I get to The Case. I open up The Case up and a horrible, skunky smell wafts out. And I mean horrible. Some leafy crumbs fall out of the case and onto the counter. I make eye contact with this now wide-eyed kid in disbelief while his mom obliviously chats on the phone. There was nothing wrong with the disk itself so I put it through while trying not to burst out laughing. I wrap up the transaction and send them on their way. After they were out of the store I called over my coworker/supervisor. Without telling him what was going on I open up the case and watched him make the best disgusted face I've ever seen as the smell hit his nostrils. We ended up trashing both The Case and the original cover art and taking out the trash immediately to get the smell out of the store. It lingered anyways, for the rest of my shift. Tl;dr: Teenager forgets to clean out the video game case, in which he used to keep his weed before trading it in in front of his mom. --queenbeluga Continue reading
Posted 2 days ago at Retail Hell Underground
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From elfo222, AskReddit The Milwaukee Road is one of my favorites. They abandoned half of their main line because they thought it was losing money despite having heavy traffic. Several years after they had torn up the line, they realized there had been an accounting error, and that was actually the only part of the system that was making money. They sold off some of their rolling stock to generate some short term cash and then leased it back. When the lease price increased; they could not afford to repair their own equipment, so they sold off more to the leasers. Rinse, repeat. Instead of completing their electrification and buying new electric locomotives (which GE was willing to give them a deal on) they decided to remove the electrification and sell it for scrap. When they did this, scrap prices fell and it ended up being more expensive to diesel-ize than it would have been to finish their electrification. Needless to say, things did not go well for them. --elfo222 Continue reading
Posted 2 days ago at Retail Hell Underground
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From angelic-scars, IDontWorkHereLady I'm sat in a board game shop which also runs card game tournaments; today is pokemon and magic. My boyfriend is in a competition today and I'm just watching. One owner is in the middle of a game himself (A), and the other went out a little while ago (B). Normally you ring the bell at the till to get attention if you are buying something, but it's a really casual place with regulars that are in all the time, so everyone knows everyone. A random woman runs in shouting, "What games are on?" No one really answers as they are busy in games. She starts shouting some more, "WHAT GAMES ARE ON?" So I look around to see what's going on. She notices me and starts questioning me. I will call her Loud Lady, so LL. LL: Finally, what games are you running tonight? Me: There are lots of games, this is a board game shop. Those are the folders with the game descriptions in. LL: No! I need help. Help me. Me: I don't work here. LL: Well, help me! You know me anyway, you go past mine on your way to work. (I have never seen her in my life. Also, I don't work anywhere, but try and be helpful to her if I can.) Me: What do you want to play? LL: What's on? Me: Uhh, Magic and Pokemon right now. LL: I haven't heard of them. What else is on? I want to play something! (There aren't really any single player games, people usually pre arrange board games in advance to play in groups. Sometimes there are game nights which you have to sign up for. But you can casually come in and play card games, there are nearly always Pokemon and... Continue reading
Posted 2 days ago at Retail Hell Underground
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From Flutilicious We have 5 days of business left before we close. People still ask when we will get new product and "when does the "good" sale start?" We have one woman who calls every day to ask what price the underwear is at and says she'll be in when it's a dollar a pair. (Not happening, it's almost sold out at $3.99 each). My idiot today was our liquidator. We have 2 racks of pants, 1 rack of shirts, 1 rack of bras, and a table of underpants. There's also a small wall section with panty hose and one with more bras. Everything now is $5 if you buy 6 pieces or more (awesome deal...I'll get into that in a minute), but the liquidator is worried that we are going to have left over product when we close Wednesday. He called this afternoon and asked how business was. When I told him it has been slow traffic, but the ones coming in who can find their size are buying several items. He then tells me that we need to attract traffic so put a rack outside. I told him that wouldn't work and he wouldn't believe me until I told him that 1) it's raining outside so anything we put out will be destroyed 2) We are in a high theft area, if we put a rack outside we will get an empty rack but we won't make any money off of it and 3) we are not seen from the road so putting a rack outside would do us no good, and the town won't let us put signs out by the main streets. He wasn't too happy with that and said to do it anyway... we didn't. The awesome deal thing....I got two pair jeans, a pair... Continue reading
Posted 3 days ago at Retail Hell Underground
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From Struwwl,TalesFromRetail Background: I work at a videogame store, we buy and sell used games. You can also pre-order games at our store. We have a regular customer who pretty much always pre-orders the newest games and sells his old ones, so he can pay for the new ones. Normal stuff. But a few days ago, he had a weird idea. He pre-ordered a game and wanted to pick it up. As usual, I asked him if he wants to sell some game so he can get the new one for a lower price and he pulls something out. He puts the very same videogame (sealed) on the counter and I am super confused. ME is obviously me, he will be RE (Regular): RE: I want to sell this game, so I can get my ordered game cheaper. ME: But...this is the very same game? RE: Oh, yeah, it was a gift. But I don't want this one, I want the one I ordered here. ME: But this is literally the same game, there are no differences. There are also no bonuses if you pre-ordered or anything. RE: Yeah, that's fine. sigh ME: Okay, so we would give you around 30€ (german guy here), so you would have to pay another 30€ to get your version. RE: Alright. takes out his wallet ME: Excuse me, but are you sure you want to do this? I mean, you could also give me 30€ now and take the very same game home that you are selling me, because it is literally the same version. I appreciate that you want to have business with us, but there is no reason for you to do this. RE: So I would just waste my money? ME: sigh Yes. RE: Wow, I didn't realize. Thanks. He... Continue reading
Posted 3 days ago at Retail Hell Underground
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In the first half of the 20th century, there was a trend for congealed salads – vegetables encased in gelatin products – and cooks were having to use lime Jell-o, as the most savory-friendly flavor. So, Jell-o responded by introducing a line of Jell-o for salads in tomato, mixed vegetable, and celery. It never caught on and the line was discontinued. But good old lime flavor is still out there if you fancy giving the congealed salad recipe a go yourself. --www.smashinglists.com Continue reading
Posted 3 days ago at Retail Hell Underground