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Ilia
in my own little world...
I love writing fantasy and retail-hell stories.
Recent Activity
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From mrae8, TalesFromRetail I've worked at a fairly high end retail store for around 6 months. Denim is something our store is most known for, so of course knowing each style is something employees must know. One day at work, one of my co workers who was on her way to clock out told me there was a lady and her friend in denim who needed help. I proceeded to head to the denim section of the store and spotted a lady in what I assumed to be dentist scrubs, and her very pregnant friend. The pregnant friend (PF) and dentist b*tch (DB) smiled at me so I assumed this would be a normal everyday interaction... uh no. They're standing in the section by the low rise denim jeans looking at a pair of black ones: DB: "Where do you hide these jeans?" Me: "These are our low rise jeans right behind you if that is the style you are looking for, we also offer different styles." DB: "Get me my size, now." Me: " Alright, what is your size." PF: "Her size at (a European retail store) is [size]." Me: "Ok well I'm not really familiar with how the sizing for that store works but our sizing is a little different if you look at the tag-" DB: "I don't understand why you cant understand English, I want a [size] right now." At this point I still don't understand what f*cking size she is, so I go to grab what I think looks like it would fit her. She wanted black low rise jeans with no rips, but all we had in her size were ones with rips. Me: "Ok well I don't see the size you are looking for out on the floor, but I have these that... Continue reading
Posted yesterday at Retail Hell Underground
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From jippolatta, TalesFromRetail So a bit of background. I look after my parent's convenience store which is located near a hospital. Now 99% of the people who come over from there are from the Mental Health Ward, and 99% of them are really nice people. The Cast- Me: Me C: Customer So I was alone here one afternoon when C comes across from the hospital. He comes up to the counter and is having a normal conversation with me. He buys a few things and heads to the door. On his way he stops and looks at our card rack and stands in a position just out of my view. He seemed really nice so I didn't take much notice of it. A few minutes later I see him walking out of the store a bit funny so I decide to check our cameras, sure enough he took a card and put it inside his shirt. I walk out the front of the store and see him having a conversation with someone about 100 meters away, but because I was by myself I couldn't leave the store unattended and go down to him. Unfortunately for him however, my girlfriend who also works here turned up about 10 minutes later so I go straight out for him and leave her to look after the store. The following is what occurs: Me: Hey buddy, do you want to come back up to the shop and pay for that card? C: I didn't take anything. Me: Yes you did, I watched you do it on camera. C: I didn't. Me: Here look, I have it on my phone, do you want to watch it? Knowing he's caught he says goodbye to the man he was talking to, throws his cigarette on the ground,... Continue reading
Posted yesterday at Retail Hell Underground
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From No_Context_Eris, TalesFromRetail My boyfriend (BF) and I have worked in haunted houses for over 20 years combined, and one day we were reminiscing about various problem people we've had to deal with. One story he told me involved a haunt we worked at together, that was in a somewhat nicer neighborhood where people liked to believe they were ritzier than they really were. This particular year, he was the Actor Manager, which basically meant he was in charge of overseeing much of what went on. It's a pretty busy night so he's outside overseeing the queue with one of the good security guards (SG), making sure everyone knows the rules before entering and getting in some of his own scares. He notices a woman sort of hanging off to the side near the exit door with her son, who looks to be about 8 or 9. BF notices the woman lean down and whisper to her son, point to a spot on his arm, and then demonstrated how to make a hickey on her own arm. BF nudges SG and they both watch the situation unfold, then watch as she goes in to the ticket counter where one of the owners is working. As expected, the woman starts raising hell at the counter to Owner, telling her, "We just came through your haunt, and one of the actors grabbed my son and bit him!" Owner is understandably freaked out. She doesn't do well with confrontation and our haunt is strictly no touch, and we'd been drilling it into actors heads after an incident involving a prop the weekend before. BF and SG step up to the counter and have the following exchange: BF: "What seems to be the problem, ma'am?" Woman: "We just came through your haunt, and one... Continue reading
Posted yesterday at Retail Hell Underground
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Mom: @_@ "Playing leapfrog, dear. Playing leap frog. Let's go waaaay over there now...." --RHUer Continue reading
Posted yesterday at Retail Hell Underground
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Also, torches shouldn't be worn, no matter how comfortable they are... Continue reading
Posted yesterday at Retail Hell Underground
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From RHUer I'm just working the register at a small liquor store. We sell mini 50ml bottles (shot sized) drinks behind the counter. A man walks in and asks for one of them. He gives me a $5 and I turn to grab his change. In the time it took for me to dig out his change he says, "Thanks. Just throw that out for me." Then he takes his change and leaves. He drank it all and left before I could interrupt. I was left upset; not only did he just up and leave me with his garbage, he broke the law in my presence and I couldn't stop him. (It's illegal to drink in public where I am.) He probably figured that it would be over and done with so fast that he couldn't/wouldn't be charged. I left the situation thinking that for just one moment in my life, I was pretty much a bartender. :p --RHUer Continue reading
Posted 2 days ago at Retail Hell Underground
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From mstarrbrannigan, TalesFromRetail I used to work the night shift in an adult store. Now I don't. But having worked there for 3 years, I had many exciting adventures. Here is one of them. We were open 24/7/365. The only time we ever closed was when the power went out, which happened only twice (at least while I was working.) Trust me when I say you don't want to be in a dark room with a bunch of scantily clad mannequins, your mind will play tricks on you. Anyway, so we were open on holidays and everything. Here's a bit of background. Management would put up a sign up sheet so that people could choose which shifts they wanted to work for Thanksgiving, Christmas and New Years. Everyone was required to sign up for at least 3 shifts. Remaining shifts would be assigned to those who signed up for the fewest shifts. I lived 20 minutes away from my parents, and always wanted to work holidays because I could see my parents whenever, but time and a half only comes a few times a year. I signed up for as many as I could. But not everyone was like that. That year, one coworker was adamant about not working on Christmas. However, she was too stupid to show up when the signup sheet was put up so that she could sign up for alternate shifts. Whenever she got to the signup sheet, she only signed up for two shifts because the only other remaining shift was on Christmas. This shift was assigned to her anyway. Surprise, surprise, it's Christmas Eve and she calls in for her shift that day and Christmas day because she is so sick, like seriously. This means that I'm working alone on Christmas Eve (she was... Continue reading
Posted 2 days ago at Retail Hell Underground
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From No_Context_Eris, TalesFromRetail This is actually a fun story. Working in entertainment, customers tend to act in ways they wouldn't normally (well, hopefully) so we'll often get people coming through on all manner of intoxicants (Big Local College Football Homecoming Game was always the worst, drunks in full force either pissed off or worse, excited and blitzed.) This is the story of the man on acid. One night our rush had died down quite a bit, and it was almost closing time so I was just hanging out in my scene waiting for the all-clear. I hear from down the hall that we have one more customer coming through so we have to stay put, but he's taking awhile so I'm starting to wonder if he chickened out early. Then my section lead comes through, and he excitedly tells me "One more customer, this guy is drunk or something, it's really great, so get him good." Yay, I like the animated ones, and if my section lead is this excited after a long night, it must be a fun one. Next thing I know, I hear my cue from a few rooms down, a rather large man dressed as a giant baby swinging a big axe. And I hear screaming "NO NO NO" followed by giant baby going "MOMMY MOMMY MOMMY". Back and forth, "NO!" "MOMMY!" "NO!" "MOMMY!" Oh yes, this guy is going to be good. Customer goes into the next scene, and I realize there's a large crowd. And the man is FREAKING OUT. He's in that weird state where he's both laughing and terrified at once. And EVERY. SINGLE. ONE. Of our actors from the previous scenes is following him. Guy makes it through to my room, and it's pretty obvious this isn't just alcohol; the guy... Continue reading
Posted 2 days ago at Retail Hell Underground
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From Puppies In Prada Take a good look RHU. That is the "closet" where people put their "do not want" clothes in after using the changing rooms. Tonight, a bunch of teenagers came in to play a "game." The game is to pick out clothes for the other girls. One that looks nice, and one that looks as horrendous as they can slap together. They take pictures of each other in these clothes, then put the unwanteds in this closet. There were five girls, and they all played this game during the final two hours of our being open. ALL FIVE OF THEM picked out good and bad outfits for ALL THE OTHER FOUR! Poor Patricia emptied this thing twice to put things away. This is the third and final closet full of clothing that the teen girls left us.... which none of us had time to clean up. As the Shoes and Purses person, I was able to seize the shoes they left and straighten up my area, but the rest of the clothes hang where they were left, since we really don't have time to put shit away at closing. I wish Steve had put on a Jason mask, picked up an axe and bellowed, "Y'all are putting all that shit right back where you found it, RIGHT?!?!" in his most menacing tone. *sigh* They each bought ONE article of clothing at the last minute. If we see them again, we're going to have a talk about leaving messes for other people to have to clean up. The nice thing about not being a corporate store is that we can do that without getting in trouble. --Puppies In Prada Continue reading
Posted 3 days ago at Retail Hell Underground
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From mstarrbrannigan, TalesFromRetail I used to work night shift in an adult store. It was a fun job for awhile, but I got tired of it. One of the reasons was because I got tired of dealing with shoplifters. But every now and then, we'd win a fight against them. This is one of those times. We acted as our own loss prevention, though we had a security company we could call if we need backup. One night after I sold a couple some things they set off the security gate. I called them back, saying I must have missed a security tag. The girl had the bag and stepped through just before the guy, but he quickly followed and the gate again went off. It was obvious immediately that I had not missed a security tag, but I didn't let on. I asked for their bag back and set it behind the counter then I asked for their IDs, citing protocol. Once their IDs were tucked into my back pocket I told them to empty their pockets. The guy will be UT for unlucky thief, I'll be MSB, his girlfriend will be GF. GF- I thought you said it was the bag? MSB- I thought it was, but it didn't set the gate off. Pockets, on the counter. UT- Look, there's a mistake... Now, I've never considered myself intimidating, though there was the time I was mistaken for a bouncer, (My appearance: 5'5" overweight, tattooed, butch lesbian. If I wear the right clothes, I look more stocky and less fat.) but somehow I was really good at getting shoplifters to cooperate. And make them cry, but those are stories for a different day. MSB- Don't play, just empty your pockets. I have work to do, let's get this over... Continue reading
Posted 3 days ago at Retail Hell Underground
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From RHUer I work in a sandwich place. I've worked at three different locations of this particular franchise. Every single store I've been in the same thing has happened at least once. Everyone is in the back doing our normal morning prep duties. Then a sound is heard like somebody dropped something. One of us will walk to the front and a shaker of oregano (or pepper, garlic, etc) is on the ground, a considerable distance from where it belongs. Not like "popped out of place and rolled" but more like "I fling da spices!" about halfway down the aisle from its designated place. We've gone back to watch the security cameras every time, and nothing provokes this. We watch the video, even rewind it. Every time.... Every. Time. we can see that no one has been near it in at least 5 minutes. In one case, someone stocked them and wandered away. Ten minutes pass before the spice makes a bid for the floor. In two out of three cases, people walk by it but do not interact with it. It only happens when I'm around, and nobody has reported similar incidents. Only one other incident similar to this happened at home (not retail related, but ghost related maybe?): we brought a bag of potatoes home (5 lb bag) and set it on a low shelf in the kitchen. Half an hour passes. I'm on the couch watching TV with my mom, and there's a sudden thud and a sliding sound. Mom gets up to look and the bag of potatoes is not only on the floor, but has slid across the floor to the cabinets on the opposite side of the room. This low shelf was only six inches off the ground. If it had just fallen, it... Continue reading
Posted 3 days ago at Retail Hell Underground
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From Shiekra_Tora, TalesFromRetail Very recently I ended a 6 month stint at a big box discount clothing store that's pretty well known throughout the US. As someone who has worked in... shall we say... more upscale locations in the last 10 years, this was a huge change for me. Our management was lacking, and it fed into the general mood of the staff which, as one would expect, fed into how the store looked presentation wise from not only the product but to the friendliness of the staff. But of course, the customers who in this area have a bad habit of "monkey see, monkey do" were just as unpleasant. One typical morning started off with the same frequency and reliability of death and taxes. 2 people on registers from 930am opening to 5pm and only one of them with layaway training? Check 2 people covering a 60,000+ sq ft store for price checks, finding replacements and monitoring fitting rooms? Check Management that is magically missing when we need back-up on registers if it gets busy? Without a doubt 10am rolls around, nice easy day for all of 30 minutes and a woman walks in and heads towards our shoe dept. I really don't pay her any mind, just continue with the laundry list of things our GM wants us to do because... reasons. Of course she comes to my register about 20 minutes later with a new pair of shoes in her hand, and shall now be known at Shoe Lady. Me: "Good morning ma'am, how are you? SL: "Doing alright, how about you?" Me: "Not too bad, just these today?" At this point we exchange the usual pleasantries that are drilled into our head deeper then the Marianas Trench while I'm ringing it up. Me: "Alright ma'am, that... Continue reading
Posted 4 days ago at Retail Hell Underground
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From MaraSargon, TalesFromRetail I am but a humble bottom-rung employee: bagger of groceries, returner of carts, and putter-awayer of go-backs. I know not how I angered the Retail Gods this day, but anger them I did. It was a slow afternoon. The hour of rushing had yet to set upon us. I obtained some go-backs from the pile, and set about the task of putting them back in their proper places. It was in the course of this task that I found myself parallel to the bread wall in our in-store bakery. I searched and searched this wall for the proper spot in which to place the merchandise I was carrying. It was in the course of doing this that I was struck with sudden blunt-force trauma to the side of my head, almost centered on my ear. It hurt, and as I massaged the stricken area I looked to find my assailant. To my surprise, it was but a mere 6-pack of bagels. I was nearly certain that all the bagels had been securely shelved prior to my arrival, and indeed the bag felt more as though it had been thrown when it struck me. Alas, not a soul was to be found who could have done such a thing; in fact, the bag had come from the bread wall itself, far too close for this to have been caused by human hands. I remarked upon this to one of the bakery staff, still rubbing my head as I did so. Her response was merely to say, "I keep telling everyone that damn shelf is haunted." I returned to my station up front, still as nearly confused as before. Whether it be a haunting or angry gods, one thing is clear: pay proper respect to your store's bakery, or... Continue reading
Posted 4 days ago at Retail Hell Underground
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I'm not fond of mounted animals, but this is now a thing I want. I salute this kid on his find! --RHUer Continue reading
Posted 4 days ago at Retail Hell Underground
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From clarkkentt_, TalesFromRetail I used to work as a sales associate at the flagship store of a big box retailer in NYC. They had an incentive program wherein employees received a $50 bonus if they tipped off LP on a potential thief, and that person wound up being caught. Enter Young Dumb Teen (YDT). She goes into the fitting room with 8 items, comes out and pointedly says, "You gave me the tag for 8 items but I only had 7." Now, poor girl, I had been working a long and busy shift that day, and had counted in more customers than I could recall. In all likelihood I would not have realized that she left with fewer items than she went in with. But in her attempt to cover her own ass, she betrayed herself. I didn't think she was stealing, but would have accepted any break in the monotony, so I called LP with her description. A half hour later, I was called into the LP office to confirm that this was the girl I had spoken to them about. Lo and behold, she and three other friends had been visiting every fitting room in the store, stuffing items in their bags. The look on the girl's face was priceless. I got a bonus for each of them. Thanks for paying for my lunch for the next few months! --clarkkentt_ Continue reading
Posted 5 days ago at Retail Hell Underground