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Greg
Boston, MA
Marketing Manager at @revinate. Cornell alum from @thehotelschool who's social media enthusiastic, hospitality and travel passionate & tennis fanatical.
Interests: social media, marketing, technology, hospitality, hotels, tennis, music, writing
Recent Activity
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Happy #TechThursday Revination! Just a few quick updates for everyone who enjoys our content and would like to hear more from us. If you haven't checked us out on other social media platforms, we encourage you to join the conversation with us. Here's what you will learn from us on... Continue reading
Posted Aug 15, 2013 at The Revinate Blog
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Thanks for checking out this Revinate Success Story. You may download a PDF version of this article. Please check out additional success stories, and contact us for more information about Revinate. With a growing tourist economy and the largest and most active social media population in Latin America, Brazil’s hospitality... Continue reading
Posted Aug 15, 2013 at The Revinate Blog
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Recent social media debacles from Domino’s Pizza and Bank of America made me think about the best approach for engaging with your social media audience. We frequently discuss the importance of paying careful attention to customer feedback and responding in real-time, as remaining silent makes your business seem divested from... Continue reading
Posted Aug 13, 2013 at The Revinate Blog
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When I talk with hoteliers about their social media efforts, most say that they are using the channel to find powerful ways to engage with their guests. They are treating their social media marketing like a cocktail party and listening to their guests first, before speaking. Through this engagement, they... Continue reading
Posted Aug 12, 2013 at The Revinate Blog
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Happy #TechThursday Revinate fans, friends and followers! Just a quick reminder that we have a full series of free webinars coming up over the next few weeks on How to Optimize Your Hotel's Facebook Presence, on Next Generation Guest Satisfaction as well as on How to Generate More Positive Reviews.... Continue reading
Posted Aug 8, 2013 at The Revinate Blog
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Thanks for checking out this Revinate Success Story. You may download a PDF version of this article. Please check out additional success stories, and contact us for more information about Revinate. With a customer-centric approach to guest service, Red Lion Hotels, a Spokane, Washington-based hotel group primarily engaged in the... Continue reading
Posted Aug 7, 2013 at The Revinate Blog
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Thanks for checking out this Revinate Success Story. You may download a PDF version of this article. Please check out additional success stories, and contact us for more information about Revinate. It is common for hospitality professionals to work at many hotels in their lifetimes and bring knowledge and best... Continue reading
Posted Aug 2, 2013 at The Revinate Blog
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Yesterday, Revinate's new mobile application was covered by HotelNewsNow.com. In an interview, Scott Youngblood, the General Manager at The Hilton Minneapolis St. Paul Airport, Mall of America, was asked to discuss the merits of the application. Here is an excerpt of the interview below. You can read the full article... Continue reading
Posted Aug 1, 2013 at The Revinate Blog
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Happy #TechThursday fans! As we roundout the week, just a few things to mention (besides the hilarious Dilbert social media comic to share above). First, our marketing team has been hard at work planning a series of free webinars to present for August, which will soon be available to sign... Continue reading
Posted Aug 1, 2013 at The Revinate Blog
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Thanks for checking out this Revinate Success Story. You may download a PDF version of this article. Please check out additional success stories, and contact us for more information about Revinate. Carlson Rezidor Hotel Group is one of the world's largest and most dynamic hotel companies with a portfolio of... Continue reading
Posted Jul 31, 2013 at The Revinate Blog
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Earlier this year, we wrote about which days are best for posting to Facebook for the hospitality industry. A few months later, we reported on how to optimize your Twitter engagement and highlighted the best times to share content on the platform. We shared both of these findings during our... Continue reading
Posted Jul 31, 2013 at The Revinate Blog
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Company wins the business of one of the largest hotel organizations, launches new products, expands global footprint and releases industry’s first native iPhone App Revinate, the new standard for guest satisfaction, today announced that it has achieved strong business results for the first half of 2013. The positive momentum can... Continue reading
Posted Jul 29, 2013 at The Revinate Blog
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Hello friends! The weekend is almost here, but before you head out of the office and get some much needed rest and relaxation, we're here to deliver to you the best, most compelling social media and online reviews from the last week. Our #TechThursday weekly round-up covers hospitality and digital... Continue reading
Posted Jul 26, 2013 at The Revinate Blog
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Online travel agencies (OTAs) such as Expedia and Priceline as well as meta-search engines like Kayak and Google Hotel Finder have become crucial to many hotels’ overall advertising mix – especially during low booking seasons or to fill rooms at the last minute. But property owners should be careful not... Continue reading
Posted Jul 25, 2013 at The Revinate Blog
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Hi friends! We hope that you're enjoying the week and are looking forward to Friday as much as we are. It's been an extremely busy week here at Revinate. We've hosted a series of webinars in both Spanish and English this week and have more to come next week. We... Continue reading
Posted Jul 18, 2013 at The Revinate Blog
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Hotel online reputation management is a 24/7 job and requires real-time reaction. Revinate is pleased to announce that we are the first hospitality software company in the Online Reputation Management industry to offer a native iPhone application for hoteliers. Revinate customers can download the free app today from the Apple... Continue reading
Posted Jul 18, 2013 at The Revinate Blog
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Google recently released more information about Knowledge Graph, which is important because it impacts the way search results appear on Google. The Knowledge Graph is a new technology aimed at offering a new way to display search results that matches search words with entities or concepts instead of web pages.... Continue reading
Posted Jul 12, 2013 at The Revinate Blog
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Happy Friday Revinate fans! We'll keep our weekly round-up short this week as many of our fans and followers enjoy the holiday weekend. That said, social media and online reputation never ends, so we have all of the week's best articles and content for you to review below. One quick... Continue reading
Posted Jul 5, 2013 at The Revinate Blog
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Revinate's own VP of Marketing Michelle Wohl was quoted in today's story, published by Tnooz.com, on "The effect of ReviewDirect on TripAdvisor rankings" and offers some industry perspective on whether or not this system is fair to hoteliers. Michelle's take is at the end of the story, which you can... Continue reading
Posted Jun 27, 2013 at The Revinate Blog
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Happy #TechThursday Revination! Another busy week has flown by and we're here to catch you up with all of the most important online reputation and social media news from the last week. We're really excited to announce SIX free webinars coming up in July that will cater to our North... Continue reading
Posted Jun 27, 2013 at The Revinate Blog
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Happy #TechThursday fans! It's been a very busy week at Revinate as we prepare to hit the road for HITEC and HSMAI's Revenue Optimization Conference next week in Minneapolis. We've also got some great new product features in the works and are so excited to launch them in the near... Continue reading
Posted Jun 20, 2013 at The Revinate Blog
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Thanks for checking out this Revinate Success Story. You may download a PDF version of this article. Please check out additional success stories, and contact us for more information about Revinate. Like many hotels in Europe, the Radisson Blu Hotel, Hamburg, a Carlson Rezidor Hotel Group property, is faced with... Continue reading
Posted Jun 18, 2013 at The Revinate Blog
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Thanks for checking out this Revinate Success Story. You may download a PDF version of this article. Please check out additional success stories, and contact us for more information about Revinate. Over the last year, Auberge Resorts, an award-winning collection of eight luxury hotels and spas located in idyllic destinations... Continue reading
Posted Jun 17, 2013 at The Revinate Blog
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Hoteliers are now able to respond to the foreign language reviews on TripAdvisor by conveniently clicking on the "Reply at TripAdvisor" link within Revinate. For those who do not yet have Revinate, you can select the reply link via the owner response center and have the option to select the... Continue reading
Posted Jun 14, 2013 at The Revinate Blog
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Happy #TechThursday friends! In an effort to mix things up a bit here on The Revinate Blog, we're going to be posting our social media marketing round-ups - formerly known as #WebWednesday posts - on Thursdays now! Accordingly, we'll be using a new hashtag to tag our posts, so #TechThursday... Continue reading
Posted Jun 13, 2013 at The Revinate Blog