This is The Empowered Healthcare Manager's Typepad Profile.
Join Typepad and start following The Empowered Healthcare Manager's activity
Join Now!
Already a member? Sign In
The Empowered Healthcare Manager
Corydon, Indiana
Spending every waking hour thinking of ways to empower those who manage and train healthcare professionals to transform their staff into a high-powered workforce for their facility and patients.
Interests: Spending time with people who have the fire in the belly.
Recent Activity
Image
This month's featured sponsor: Comprehensive Drug Testing, Inc. Comprehensive Drug Testing, Inc. (CDT) is a company specializing in biological sample collection from professional athletes for the purposes of testing for prohibited substances ("drug screening"). CDT seeks to contract with experienced independent phlebotomists to provide mobile services in select regions throughout... Continue reading
Posted Apr 5, 2018 at Phlebotomy Today
Image
If you haven't seen the Center for Phlebotomy Education's A Video Tribute to Phlebotomists, this month is the perfect time. As the industry celebrates National Medical Laboratory Professionals Week April 22-28, laboratories far and wide will share the video with their preanalytic staff in recognition of their unique contribution to... Continue reading
Posted Apr 5, 2018 at Phlebotomy Today
Image
October 15-18, 2018 Charlotte, North Carolina Continue reading
Posted Apr 5, 2018 at Phlebotomy Today
Image
Are preanalytical errors robbing you and your staff of productivity? Are they costing you the hard-fought credibility among physicians you strive to maintain? Are you an educator looking for documents that summarize key preanalytical concepts at a glance and reinforce what you teach? SmartCharts™ are yet another way the Center... Continue reading
Posted Apr 5, 2018 at Phlebotomy Today
Image
National Medical Laboratory Professionals Week April 22-28, 2018 Continue reading
Posted Apr 5, 2018 at Phlebotomy Today
Image
The newly revised venipuncture standard released by the Clinical and Laboratory Standards Institute in April, 2017 is the most comprehensive revision in the document's history. With over 140 new mandates, facilities have a lot of changes to implement. This series discusses one or more substantive changes each month. Patient falls... Continue reading
Posted Apr 5, 2018 at Phlebotomy Today
Image
Preanalytics is far from a sleepy industry. Between new technololgy, school scams, and phlebotomists in the news, there's plenty of headlines we thought our readers need to know about. This article summarizes how those who play in the preanalytic sandbox are creating a buzz. Tech Startups Focusing on Phlebotomy Innovations... Continue reading
Posted Apr 5, 2018 at Phlebotomy Today
Image
Dear Center for Phlebotomy Education: Our Cancer Center is requesting we draw only from hand veins on patients who will have chemo that day and when their other arm is unavailable because of mastectomy, lumpectomy, or other reasons. This is the first time anyone has ask us to completely avoid... Continue reading
Posted Apr 4, 2018 at Phlebotomy Today
Image
The College of American Pathologists recently turned the spotlight on the risks patients are subjected to when phlebotomy standards are not taught and reinforced. In the February issue of CAP Today, senior editor Amy Carpenter Aquino authored Procedures Up to Date? Fighting Injury in Phlebotomy, which details the extent to... Continue reading
Posted Apr 4, 2018 at Phlebotomy Today
Every manager is a by-product of those who managed them when they had no authority. Whether it's parenting, coaching, or managing others in the workplace, everyone who has ever had authority over us gave us a style to consider when we're in the same position. Think about every job you've... Continue reading
Posted Mar 14, 2018 at The Empowered Healthcare Manager
Image
It's not often I get a behind-the-scenes tour of a laboratory that processes more than 165,000 laboratory specimens per day. In fact, I would say never... until last month. By special invitation from Dr. Dorothy Adcock, LabCorp's Chief Medical Officer, I received a VIP tour of the company's main laboratory... Continue reading
Posted Mar 6, 2018 at Phlebotomy Today
Which of your employees do you dread to see every day... the person you wish would quit, the one you can't fire but wish was never hired? Take that person out to lunch. Seriously, continuing to avoid that person isn't getting you anywhere. It's just entrenching your avoidance behavior ad... Continue reading
Posted Jan 19, 2018 at The Empowered Healthcare Manager
Empowered managers ask themselves these three questions at least once a year: Who on my staff would I hire if I didn't already have them on board? Who would I never hire again in a million years? Why are they still there? If most of your staff must fall into... Continue reading
Posted Nov 15, 2017 at The Empowered Healthcare Manager
It doesn't matter what industry you're in, keeping maintenance schedules up to date on capital equipment is one of the most critical aspects of every company's infrastructure. Its also one of the most boring responsibilities your staff has to fulfill. The longer your equipment spends in uptime, the more complacent... Continue reading
Posted Aug 12, 2017 at The Empowered Healthcare Manager
A full moon brings out the crazies. Just ask anyone who works in a hospital. For reasons we don't quite understand, the bright side of the moon brings out the dark side of humanity. ERs burst at the seams with overdoses, panic attacks, victims of domestic violence and bar fights...... Continue reading
Posted Jul 18, 2017 at The Empowered Healthcare Manager
Each full-time member of your staff will spend at least 235 days this year coming in to work for you. On December 31st, which of those day(s) will they remember for something you did and why? In five years, which of those days will they still recall? Which day will... Continue reading
Posted Jun 13, 2017 at The Empowered Healthcare Manager
Sounds like you've "been there, done that," Bruce!
When I was a kid, I slept in the same room as my two brothers. As siblings do, we had our share of skirmishes during the day, but we saved our bigger fights for bedtime. Whether we threw pillows at each other or mean-spirited words, we challenged the pecking order... Continue reading
Posted May 10, 2017 at The Empowered Healthcare Manager
Jorge and Mindy are both seasoned phlebotomists who work in the same city at different hospitals. Both drew blood from the wrong patient last week. Fortunately, in both cases the errors were caught before medical mistakes could have occurred. Jorge was summoned into his supervisor's office. The conversation went something... Continue reading
Posted Feb 14, 2017 at The Empowered Healthcare Manager
A rat pack is a gang of employees who are allowed to bestow authority upon themselves, and use it to intimidate and manipulate coworkers for personal gain. They traffic in broken spirits; their currency is power. Rat packs don't just happen, they rise up when managers look the other way... Continue reading
Posted Dec 12, 2016 at The Empowered Healthcare Manager
It's the most powerful question any manager can ask his/her staff. Consider Ruby and Elliot. Each manage a staff of 50 at competing hospitals in the same city. Both were recently given the edict from their administrators to reduce expenses by 20 percent. Elliot gave it deep thought, then implemented... Continue reading
Posted Nov 17, 2016 at The Empowered Healthcare Manager
Tom always seems to find a better way of doing things. Take the way he cuts his grass, for example. Like most riding lawn mowers, Tom's has a discharge chute where the grass clippings exit the deck as he mows. Sometimes he lets the grass grow too long, and the... Continue reading
Posted Oct 13, 2016 at The Empowered Healthcare Manager
When an employee engages in a behavior that needs correcting, mere managers don't ask this question. They simply ignore the behavior (enablers), or come down hard (demoralizers). But it's the first question empowered managers ask themselves. That's because empowered managers know that all problems are process-related. Empowered managers don't consider... Continue reading
Posted Sep 13, 2016 at The Empowered Healthcare Manager
Image
Question: Are there benchmarks on the percentage of straight vs butterfly needles that should be used? We'd like to see how we compare on in-house patients, outpatients, and nursing home usage. We conducted a study here that found 57% of draws were done using butterflies. Once people were aware and... Continue reading
Posted Aug 31, 2016 at Phlebotomy Today
Being Firm A good question to ask all applicants is when was the last time you had to be firm with someone? It reveals character, the ability to stand up for what's right, the strength to defend (laws, rules, a code-of-conduct, decency, oneself, etc.). It's also good for managers to... Continue reading
Posted Aug 31, 2016 at Phlebotomy Today