This is The Empowered Healthcare Manager's Typepad Profile.
Join Typepad and start following The Empowered Healthcare Manager's activity
Join Now!
Already a member? Sign In
The Empowered Healthcare Manager
Corydon, Indiana
Spending every waking hour thinking of ways to empower those who manage and train healthcare professionals to transform their staff into a high-powered workforce for their facility and patients.
Interests: Spending time with people who have the fire in the belly.
Recent Activity
Image
On July 26 in Salt Lake City, Utah, a driver fleeing police slammed into a semi truck and died at the scene. The truck burst into flames and the driver was admitted to the burn unit at University Hospital with life-threatening injuries. An officer with the Salt Lake City Police... Continue reading
Posted Sep 5, 2017 at Phlebotomy Today-STAT!
Image
Last month we asked our readers and visitors to our web site about phlebotomy certification and if certified phlebotomists are paid more than their non-certified counterparts. If it sounds like a familiar survey to you, we've been asking these questions periodically over the years to see if there's a trend... Continue reading
Posted Sep 1, 2017 at Phlebotomy Today-STAT!
Image
Question: If a patient is in isolation, what is the proper way to transport your tubes of blood out of the patient room once contaminated PPE is removed? Our response: The consensus in the published literature and among OSHA consultants is that standard precautions, if diligently applied, should protect everyone.... Continue reading
Posted Sep 1, 2017 at Phlebotomy Today-STAT!
Image
Every month we run an excerpt from our editor's popular blog, The Empowered Healthcare Manager. All the problems you are tasked to solve today will require either your intervention or your diligence. Those that require your intervention do so at the expense of your diligence. In the clinical laboratory, problems... Continue reading
Posted Aug 31, 2017 at Phlebotomy Today-STAT!
Image
The newly revised venipuncture standard released by the Clinical and Laboratory Standards Institute in April, 2017 is the most comprehensive revision in the document's history. With over 140 new mandates, facilities have a lot of changes to implement. This series discusses one or more substantive changes each month. Nearly 100,000... Continue reading
Posted Aug 31, 2017 at Phlebotomy Today-STAT!
Image
The Center for Phlebotomy Education has just released its highly anticipated Lab Draw Answer Book. The 440-page full-color reference book answers over 400 commonly asked questions on blood sample collection and handling, and managing phlebotomy services and personnel. It's the second edition of Blood Specimen Collection FAQs, which was released... Continue reading
Posted Aug 31, 2017 at Phlebotomy Today-STAT!
It doesn't matter what industry you're in, keeping maintenance schedules up to date on capital equipment is one of the most critical aspects of every company's infrastructure. Its also one of the most boring responsibilities your staff has to fulfill. The longer your equipment spends in uptime, the more complacent... Continue reading
Posted Aug 12, 2017 at The Empowered Healthcare Manager
A full moon brings out the crazies. Just ask anyone who works in a hospital. For reasons we don't quite understand, the bright side of the moon brings out the dark side of humanity. ERs burst at the seams with overdoses, panic attacks, victims of domestic violence and bar fights...... Continue reading
Posted Jul 18, 2017 at The Empowered Healthcare Manager
Each full-time member of your staff will spend at least 235 days this year coming in to work for you. On December 31st, which of those day(s) will they remember for something you did and why? In five years, which of those days will they still recall? Which day will... Continue reading
Posted Jun 13, 2017 at The Empowered Healthcare Manager
Sounds like you've "been there, done that," Bruce!
When I was a kid, I slept in the same room as my two brothers. As siblings do, we had our share of skirmishes during the day, but we saved our bigger fights for bedtime. Whether we threw pillows at each other or mean-spirited words, we challenged the pecking order... Continue reading
Posted May 10, 2017 at The Empowered Healthcare Manager
Jorge and Mindy are both seasoned phlebotomists who work in the same city at different hospitals. Both drew blood from the wrong patient last week. Fortunately, in both cases the errors were caught before medical mistakes could have occurred. Jorge was summoned into his supervisor's office. The conversation went something... Continue reading
Posted Feb 14, 2017 at The Empowered Healthcare Manager
A rat pack is a gang of employees who are allowed to bestow authority upon themselves, and use it to intimidate and manipulate coworkers for personal gain. They traffic in broken spirits; their currency is power. Rat packs don't just happen, they rise up when managers look the other way... Continue reading
Posted Dec 12, 2016 at The Empowered Healthcare Manager
It's the most powerful question any manager can ask his/her staff. Consider Ruby and Elliot. Each manage a staff of 50 at competing hospitals in the same city. Both were recently given the edict from their administrators to reduce expenses by 20 percent. Elliot gave it deep thought, then implemented... Continue reading
Posted Nov 17, 2016 at The Empowered Healthcare Manager
Tom always seems to find a better way of doing things. Take the way he cuts his grass, for example. Like most riding lawn mowers, Tom's has a discharge chute where the grass clippings exit the deck as he mows. Sometimes he lets the grass grow too long, and the... Continue reading
Posted Oct 13, 2016 at The Empowered Healthcare Manager
When an employee engages in a behavior that needs correcting, mere managers don't ask this question. They simply ignore the behavior (enablers), or come down hard (demoralizers). But it's the first question empowered managers ask themselves. That's because empowered managers know that all problems are process-related. Empowered managers don't consider... Continue reading
Posted Sep 13, 2016 at The Empowered Healthcare Manager
Image
Question: Are there benchmarks on the percentage of straight vs butterfly needles that should be used? We'd like to see how we compare on in-house patients, outpatients, and nursing home usage. We conducted a study here that found 57% of draws were done using butterflies. Once people were aware and... Continue reading
Posted Aug 31, 2016 at Phlebotomy Today-STAT!
Being Firm A good question to ask all applicants is when was the last time you had to be firm with someone? It reveals character, the ability to stand up for what's right, the strength to defend (laws, rules, a code-of-conduct, decency, oneself, etc.). It's also good for managers to... Continue reading
Posted Aug 31, 2016 at Phlebotomy Today-STAT!
Image
Dear Center for Phlebotomy Education, We have samples coming in from a wide variety of outreach locations, (Home Health, Nursing Homes, Doctors' Offices etc.). Some of the samples have printed labels and others have hand written labels. We have worked on this process for a long time and have implemented... Continue reading
Posted Aug 9, 2016 at Phlebotomy Today-STAT!
Image
The Sprinkler or the Hose? You just caught wind from a reliable employee that another staffer is badmouthing you behind your back. You don't like confrontations, so you decide to make a general announcement at the next staff meeting that you're aware "some people have issues" with you, and that... Continue reading
Posted Aug 9, 2016 at Phlebotomy Today-STAT!
Image
Boot Camp 2016 One person said it was the best seminar she's attended in her 35-year career. Another said the event gave her the courage and confidence to tackle a staffing problem. A third said attendance should be required for anyone training phlebotomists. Hundreds of healthcare managers and educators from... Continue reading
Posted Aug 9, 2016 at Phlebotomy Today-STAT!
Image
Recently, we asked our subscribers and visitors to our web site what other procedures and tasks they perform besides drawing blood samples. Eighty percent of those who responded said phlebotomy was their primary duty. Ten percent said it was their only responsibility. Of the 90 percent who had other tasks,... Continue reading
Posted Aug 9, 2016 at Phlebotomy Today-STAT!
Image
Movers and Shakers recognizes individuals in the industry who are making a ruckus. Passionate visionaries, activists, and change-agents who are working to improve patient care by increasing the quality of blood samples collected and the caliber of those who draw them through innovation, education, legislation, and leadership. They do so... Continue reading
Posted Aug 9, 2016 at Phlebotomy Today-STAT!