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Alexaranoff
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Wow. Well written. I felt like I was living through this awful experience. I haven't been a fan of United for years but they really have crossed the line. I wrote about it and linked backed to your blog here: http://mommybeta.squarespace.com/blogs/2012/8/17/united-has-gone-from-losing-baggage-to-losing-kids.html
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Aug 16, 2012