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@Sigivald: I've heard a variation on this advice, from writers talking about how to address feedback from their beta readers. The general theme seems to be that when beta readers (or beta testers) identify a problem, there is generally always a problem there. However, their ability to identify what the problem is -- "this needs a button to do X!" -- is very often wrong. And so the trick is to understand what the beta reader/tester's problem is and listen to that part of the feedback, but discard the rest.
Toggle Commented Feb 22, 2014 on Complaint-Driven Development at Coding Horror
Like Morgan Tiley in the first comment, this was also reminding me of Google's approach to distributed systems. There, the collections of systems are big enough that you will have a chaos monkey just from hardware failures, so you have to build the system to deal with that -- at which point, they famously asked why use expensive high-reliability hardware when the cheap stuff is vastly cheaper and only less-than-vastly less reliable? Seems to work well for them. And, on the face of it, hardware failures are much less friendly than an artificial Chaos Monkey that you can simply reboot from. It's definitely an interesting approach to include a mild one voluntarily, though!
Toggle Commented Apr 25, 2011 on Working with the Chaos Monkey at Coding Horror
@Steve, @Alanstorm: The actual link is -- Alan's link has the trailing ')' attached.
The product that my team is developing doesn't have a UI in the sense that most people think of; it's a C++ library, so its user interface gets called an API instead. Nonetheless, issues of usability apply quite strongly here, as well. Are books like Rocket Surgery Made Easy useful for this sort of thing? Any good recommendations for books and references on how to make APIs more usable?
Toggle Commented Apr 1, 2010 on Usability On The Cheap and Easy at Coding Horror
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Apr 1, 2010