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Thank you for this informative post.
Could you tell us what Omniture add-ons you have used to help define recency/frequency segments? We're a little stumped trying to do this with just visit number and days since last visit.
A Sample Two-Tiered Segmentation for Media Properties
In the last couple posts in this series on the “Convergence of Digital Analytics and Database Marketing” I’ve been describing the details of Semphonic’s Two-Tiered Segmentation scheme and giving examples; first from Financial Services and then from Travel & Hospitality. A two-tiered segmentation...
Hello, as an avid follower of your posts I don't remember being quite so excited about a series of posts as I am now, and I have been quite excited before.
I work for a media website so looking forward to a breakdown of how you have done those. I remember a comment of yours in a post a couple of years ago where you mentioned that for media sites you would segment visitors for different levels of activity. I am doing this, but the problems start when you try to identify the forces that are moving people up or down this engagement ladder.
Best, Chico
Creating Semphonic's Two-Tiered Segmentation: A Financial Services Example
In my last post in the series, I introduced the concept of a Two-Tiered Segmentation. It’s a distinctively digital approach to segmentation. The first tier is a classic Database Marketing segmentation by visitor-type. The second tier is distinctly digital – it’s a segmentation by visit type/inte...
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Apr 27, 2011
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