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Christinegeraci
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Agreed, this is a great post. Do you have any thoughts on ideal benchmarks for each data set over time, or do you think it's all just relative to the type of community you manage?
Commented Jun 8, 2011 on Measuring An Online Community: Master your data to gain an unfair advantage at The Online Community Guide
Measuring An Online Community: Master your data to gain an unfair advantage
You have a truly remarkable advantage over offline community builders. You can track every single action your audience makes. You should know exactly what stage they are at in the membership life cycle process and which stages need to be optimized. I'm always amazed by the number of organization...
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