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Joan Citelli
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Here is an updated statement from 8x8 regarding the service outage which occured on January 12: "Yesterday’s outage lasted up to 4 hours for some of our customers. Service was fully restored to all customers at 4:30PM Pacific time. The outage was caused by an Internet element beyond our control. In January 2009, our customers experienced a similar outage that was also caused by an element beyond our control. While we are 100% confident in our core software, infrastructure and service elements, we believe that our services should be isolating our valued customers from Internet elements beyond our control, and are diligently pursuing a course of action to correct these dependencies in our services." We hope to have additional information on the cause of the failure in the coming days.
Toggle Commented Jan 13, 2010 on 8 x 8 Has an Outage at VoIPWatch
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Jan 13, 2010