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Dikrek
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Hello all, Dimitris from NetApp here. You mentioned "When used with an EMC Flash enabled array, VFCache can actually increase throughput up to 3x". I thought that this first iteration of VFcache has no back-end array awareness. Indeed, it can be run with any back-end array and has no preference there. Are you talking futures? Thx D
@Chuck: FYI (since you may want to correct this in the field): What I talked about was not a misquoting issue. There is an EMC spreadsheet circulating among (some) salesfolk that shows system capacity vs a certain competitor, and the system capacities are all totally wrong for both companies :) It's used in competitive sales and I've had at least 5 customers show it to me and ask "is this for real?" It's just one example of home-grown FUD (it wasn't a "proper" EMC competitive doc, more like something a TC or salesperson did on their own that's now circulating the world). This hurts everyone, and it's but one example. Because, unless the FUD is 100% correct, once you disprove it, the person (and by extension, company) spreading it is instantly without credibility. Competitive selling is extremely difficult to do right and very, very few people truly have the appropriate (and up-to-date) experience to do it. The vast majority of the time, the idea is that someone that, hopefully, has that experience, creates the main documents that are then distributed to the field. Said documents are obsolete almost immediately, and plenty gets lost in translation (witness the dual drive failure FUD against XIV). The problem is, nobody up top cares to do much, since FUD does work - it wastes the engineer's time and slows down the sales process. That's all... D
Hi Jeremiah, Dimitris from NetApp here... Interesting you mention that. In my career I've used and sold most storage systems (mostly EMC and now NetApp). The misleading and inaccurate information in most competitive documents is truly staggering. And, Chuck, no, EMC doesn't take the high road, at least not in the field. I've seen an EMC spreadsheet claim more usable space out of a 960 than is possible even with RAID0 and no spares, and that's one of the milder things. The FUD must flow, it seems. It's all too easy for certain types (regardless of affiliation) to lie about the competition than not. Anyway, enjoy your new gig! D
Hi Marc, Dimitris from NetApp here. Congrats on your acquisition, hopefully HP will be a good home. Correction Re Terremark - future storage purchases for new deployments will be NetApp. Existing customers on 3Par will get more 3Par disk if they need more storage. But you're right to be proud of that logo. NetApp is the largest provider for the cloud but we're kinda hard to acquire due to the cost :) Finally HP will have a decent storage product! :) D
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Hey Chuck, Interesting marketing exercise - so, doing the same top-down approach, if the customer has a 300TB virtualized workload and after doing a PoC with NetApp he only needs 100TB to accommodate it (proven by the PoC), EMC will guarantee they can do the same thing with 80TB? Or else provide enough storage to accommodate the workload for free? (however much it may be?) I can see this working out for people that won't evaluate systems and are looking at capacity the old-fashioned way (which is quite a few if not most, so I totally see why EMC did this). D
Toggle Commented Jul 16, 2010 on An Offer You Can't Refuse at Chuck's Blog
Hello all, D from NetApp here. If the guarantee is unconditional, how does it work in the following scenario: EMC is trying to displace an existing NetApp install that's getting, say, 3x the effective storage due to the various efficiencies on-board. So, let's say that the 100TB of usable storage of said customer is looking more like 300TB to the outside world. Will EMC offer 300TB + 20% = 360TB or... Will EMC offer 100TB + 20% = 120TB? In the latter scenario, the customer will absolutely not be able to fit their workload in 120TB. To the customer, all that matters is how much effective storage they're able to use, not how much raw storage is in the box. I posted something relevant here before: http://bit.ly/d94ikh Thx D
Toggle Commented Jul 13, 2010 on An Offer You Can't Refuse at Chuck's Blog
Guys, the secalc.com site has a bug (that Kusek exploited) when calculating netapp storage with all efficiencies turned off. 226 base 10 TB (or about 200 base2) are needed to provide over 150TB usable without any of the space efficiency features turned on. I used the internal Synergy calculator to figure that out. So, it looks to me EMC will have to start giving away a bunch of storage. D
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@ Jonas: Throwing FUD is not conducive to respectful selling, those same points have been the mantra of anti-NetApp competitive sales for the last 10 years, but the real-life success stories, the company’s earnings and amazing growth tell the real story. I have large customers with 10,000+ replicated snaps on their arrays, seem to be running just fine... (full, lots of I/O, data warehouses, complex DBs, tons of VMware etc – all without PAM). Funny that, the snapshot comment coming from EMC, a company that only allows 8 snaps per LUN (and with a well-publicized huge 50% performance hit…) Indeed, even though you work for EMC, you will probably use our storage at least a few times today, since we provide the back-end disk for most of the online providers. Maybe you need to read http://bit.ly/aNMwon and http://bit.ly/cnO2 Back to actually discussing technology. This is turning into a post about NetApp instead of answering Chad’s legitimate questions. Let's put it this way: NetApp provided thought leadership with shipping the PAM cache years before EMC even announced something similar (let's not forget FLARE 30 or sub-LUN FAST with the gigantic 1GB chunk are not even here yet and won't get initial wide adoption until matured). It's silly to think we're not working on new stuff for others to have to catch up on (again) :) Regarding thought leadership in auto-tiering: Compellent was first with their auto-tiering and has a 512K minimum chunk. How do they do it? Regarding thought leadership in (true) Unified Storage: NetApp, obviously. The (true) unified EMC system is coming what, (maybe) 2011? Almost 10 years later than NetApp? Regarding thought leadership in true block-level deduplication of all primary storage protocols: NetApp again. Nobody else is there yet. What about deduplication-aware cache? Which, in turn, deduplicates the cache itself. Since nobody else deduplicates all primary storage protocols at the block level, nobody else has this cache deduplication technology. Enough with the trash talk. BTW, I like the V-Max. I hope Enginuity is getting the SSD cache. Auto-tiering is a great concept but everyone doing it seems to suffer from potential performance issues due to the fact the data movement algorithm won't react fast enough to rapidly changing workloads. It can work well if the workload is predictable and stable over time – enabling you to just dump your data into an array and have it figure out (eventually) where the different hot/cold areas should reside. The addition of huge chunks of cache goes a great way towards alleviating this, but it's only part of the answer. Otherwise, it's a solution waiting for a problem. Good for some workloads, but not all. Great to have if it gets out of the way when needed. To answer Chad's question: Each cache card is separate and only seen by each controller - this is, fundamentally, an architectural difference, and it seems to work well in the real world. Upon controller failure the other cache card has to get warmed up with the workload from the failed controller. The cards are fast enough that this happens very rapidly (each board is much faster than several STEC SSDs, the benefits of a custom design - and no, the warm-up doesn’t take "many hours"). But, of course, I will not just go ahead and divulge the NetApp roadmap just because Chad is asking :) (just as Chad wouldn't divulge EMC's roadmap if I were asking, no matter how nicely). I’ll give you my thoughts on the no-tiering message (may or may not agree with the NetApp CEO, it’s my own opinion): In many situations, a decently designed box (NetApp with PAM, XIV, possibly CX with FLARE 30 and SSD cache) can get a lot of performance out of just SATA (NetApp has public SPC-1 and SPEC benchmarks for both OLTP and file workloads where PAM+SATA performed just as well as FC drives without PAM). However, I don’t believe a single SATA tier covers all possible performance scenarios just yet (which is why I don’t agree with the SATA-only XIV approach – once the cache runs out, it has severe scaling problems and you can’t put any other kind of drive in it). When I build systems, there are typically either 1 or 2 tiers + PAM. Never more than 2 tiers of disks, and very frequently, 1 tier (either all the largest 15K SAS drives, or all SATA if the sizing allows it). I see it this way: It’s fairly easy to put data that should be on SATA there in the first place – most people know what that is. If you make a mistake, the large cache helps with that. It’s also fairly easy to put the rest of the data in a better-performing layer. Is it ideal? Not really. Should tiering be automated? Sure. But, until someone figures out how to do it without causing problems, the technology is not ready. I will leave you with a final question: For everyone doing sub-LUN auto-tiering at the moment, how do you deal with LUNs that have hot spots that are spatially spread out on the LUN? (this is not an edge case). For instance, let’s take a 2TB LUN (say, for VMware). Imagine this LUN is like a sheet of finely squared paper. Now, imagine the hot spots are spread out in the little squares. Depending on the size of your chunk, each “hot” chunk will encompass many of them surrounding little squares (pity I can’t attach an image to this reply), whether they’re “hot” or not. With sub-lun auto-tiering, the larger the chunk, the more inefficient this becomes. Suddenly, due to the large chunk size, you may find half your LUN is now on SSD, where maybe only 1% of it needs to be there. Cache helps better in that case since it’s a small block size (4K on NetApp, 8K on EMC). It’s an efficiency thing. It’s not that easy for a cool concept to become useful technology. D
Thanks for the great post Chad, Interesting use of SSDs as cache. Since I'm with NetApp, naturally I have some questions regarding the new caching scheme. I keep reading in the various EMC SSD cache posts "we cache writes!" Caching the writes is necessary with EMC's architecture, NetApp uses a different way of writing to the disk, but anyway, that's a different discussion. My questions: 1. At what part of the write path is the SSD cache? More like a second level cache? 2. What's the page size? Same as sub-LUN FAST (768KB?) or something smaller? 3. Is it tunable by LUN or some other way? 4. What's the latency? NetApp developed the custom cache boards because they fit right in the PCI-E slots of the controllers, for maximum throughput and lowest latency. Thanks! D
Nice article, Marc. I'm still trying to figure out if the V-Plex virtualization works just like all other virtualizers - i.e. does it render the back-end arrays into plain disk, in order to provide more intelligence. Does the V-Plex do the same thing? If so, I see no mention of cloning, snapshots, deduplication, compression, thin provisioning or indeed any intelligent storage function besides replication. To me, it seems like another EMC attempt to sell us futures. Just like FAST (http://bit.ly/9dj7XW), the current incarnation is really not that useful, the good stuff comes a year or two later. HDS USP-V, SVC and our very own NetApp V-Series provide virtualization WITH extra functionality (and, in the case of NetApp Metrocluster, the similar ability to provide simultaneous access up to 100 miles apart - for several years now). Cache coherency is interesting but in order to work it needs super-low latencies per EMC. I think it's also important to understand the full ramifications of the "simultaneous" access. 2x the storage is needed, and I believe a LUN is still only seen by one side at a time, though I'm sure EMC will correct me if I'm wrong. But, ultimately, aside from all of us giving EMC free publicity, what extra functionality do V-Plex customers get beyond migrations? Thx D
Toggle Commented May 12, 2010 on VPLEX undressed at StorageRap
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This seems highly interesting. I do wonder though why you spell NetApp as "NotApp". You can give us the simple courtesy of spelling the name right :) What are the enterprise deployments this was successfully deployed at BTW? I heard some telco back when it was still YottaYotta. Thx D
Toggle Commented May 10, 2010 on 3.003: to boldly go at the storage anarchist
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Back to the original subject of the post: I understand why some of the smaller (some would say irrelevant) vendors make these assertions: ANY publicity is good publicity! Check here for some craziness from a vendor that hasn't managed to secure decent marketshare in a while: http://bit.ly/bJSvRr and here http://bit.ly/aSbEED D
Toggle Commented Feb 13, 2010 on Fun with Vendor FUD – Episode #1 at Virtual Geek
@ Calvin: Any array degrades as it's filled up, and Kostadis Roussos explaid the NetApp aspect of this in detail in http://bit.ly/cnO2. How about showing us the same test with a similar EVA doing RAID-6 (to get the same protection) and like 100 snaps active (since NetApp customers would be doing that as a matter of course). You see, if you have nothing to compare this to, all you have is a graph for a single product, and your assertion, while seemingly correct, means nothing unless compared to something else. D
Toggle Commented Feb 13, 2010 on Fun with Vendor FUD – Episode #1 at Virtual Geek
Well - what I don't get is why didn't EMC use all 8 data movers since that's the max for the NS-G8? That way since the back-end is not the issue, EMC could have posted a better than 2x number (7 active DM's instead of 3). Thoughts?
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Simply speaking, PAMII + WAY LESS old-fashioned disks = cost savings for pretty good performance. I've seen several workloads (including one on DMX with over 400 drives) where FAS + PAM + way less drives provide equal if not better performance. Ultimately, that's what customers WANT and NEED. Bang-for-buck. And PAM delivers that in spades. D
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Feb 7, 2010