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Dino Caputo
Canada
Skype for Business MVP delivering Microsoft UC solutions and Partner at enableUC.com
Interests: White Water Tripping, Toronto Raptors fan
Recent Activity
This post might seem obvious to some but it keeps coming up so thought I would share the experience. For organizations looking to move from Skype for Business Server to Skype for Business Online or even those looking to establish... Continue reading
Posted 4 days ago at the UC Guys
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Occasionally users want to be able to automate the forwarding of voicemail from Outlook to another user. Unfortunately, you cannot use the Outlook Rules Wizard to do this. However, you can setup a rule using the Outlook Web App which... Continue reading
Posted May 25, 2017 at the UC Guys
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One of the great new features the Skype for Business Server 2015 Cumulative Update 5 (CU5) introduces is the Skype Meetings App Plugin. Today users invited to Skype for Business (SfB) Server meetings must download and install the Skype Web... Continue reading
Posted May 24, 2017 at the UC Guys
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In the event you need technical assistance for your Skype Meeting Broadcast Meeting, you might think you need to open a ticket via your Microsoft Office 365 Portal, however, the most direct way to open a support incident with this... Continue reading
Posted May 22, 2017 at the UC Guys
The latest version of the Skype for Business Mobile client on iOS (6.14.0.224) seems to have resolved the longstanding issue of the use of multi-factor authentication (MFA) with Exchange Online. This is where the SfB app would connect to the... Continue reading
Posted Apr 27, 2017 at the UC Guys
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If using Exchange Online Auto Attendants it’s always a great idea to keep a back up copy of all your customized voice greetings. There is a known issue where these greetings can become corrupted in the Office 365 Exchange Online... Continue reading
Posted Apr 25, 2017 at the UC Guys
By popular demand Microsoft has released File Sharing during chat sessions for the latest Mac Skype for Business client. While this is currently only available for users of Office 365, they plan to release support for Skype for Business on... Continue reading
Posted Apr 23, 2017 at the UC Guys
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A great little gem of a feature for Skype for Business Online meetings is that you can simply attach the content you want to present saving you time fumbling around and waiting for the content to upload at the time... Continue reading
Posted Apr 12, 2017 at the UC Guys
Recently a customer reported an issue where users attempting to join a conference and were getting a busy signal and seeing an error in the meeting saying they were already in the call. They could not join the audio portion... Continue reading
Posted Apr 7, 2017 at the UC Guys
Skype for Businesses is pleased to announce the release of Skype for Business Online Meeting Migration Tool (MMT). The Meeting Update Tool for Skype for Business and Lync helps you update your meetings when your account switches servers or when... Continue reading
Posted Mar 26, 2017 at the UC Guys
Recently a large Skype for Business customer experienced a critical outage across their entire infrastructure. Both their paired pools had users start complaining about not being able to join meetings as well as some not being able to sign in... Continue reading
Posted Mar 19, 2017 at the UC Guys
On Thursday, February 23, Skype for Business announced the availability of CUSTOM policies for Skype for Business Online. These policies allow customers a greater level of customization and control for online tenants in the areas of mobility, conferencing and client... Continue reading
Posted Mar 19, 2017 at the UC Guys
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The latest updates from Skype Operations Framework and Skype Academy are up on the Tech Community including the latest training offerings for Cloud PBX Org Auto Attendant, Skype Room Systems, and Meeting Migration Services, as well as addressing a popular... Continue reading
Posted Dec 5, 2016 at the UC Guys
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The latest version (6.10.0.179) of the Skype for Business Mobile app on iPhone supports 3D touch on the Application Icon revealing the “Meet now” and “Dialpad” options making this a very nice addition and quick way to access useful features.... Continue reading
Posted Nov 22, 2016 at the UC Guys
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In part one of this series I introduced the Microsoft Call Quality Methodology and have a high level overview of what CQM was and how you could start your journey to improving user experience for your Lync or Skype for... Continue reading
Posted Nov 15, 2016 at the UC Guys
Microsoft has released the new chat-based workspace in Office 365 today. For more information you can visit https://products.office.com/en-us/microsoft-teams/group-chat-software Introduction to Microsoft Teams This session will explain why Microsoft Teams is the chat-based workspace in Office 365. With Microsoft Teams, all... Continue reading
Posted Nov 2, 2016 at the UC Guys
The Skype for Business client on Mac is now available. Download Skype for Business on Mac here. You can review known issues here. Most if not all issues documented will hopefully be resolved in the next Skype for Business Cumulative... Continue reading
Posted Oct 27, 2016 at the UC Guys
Using Skype Online eliminates the need for you to deploy servers on-premises and also relieves your IT department from needing to deal with the on-going security patching and cumulative update installation associated with operating an on-premises Skype for Business Server... Continue reading
Posted Oct 21, 2016 at the UC Guys
To have a successful Skype Online implementation you must test your network. In the first part of this story, I documented the network requirements for Skype for Business. In this article I explore how to setup and run Microsoft’s free... Continue reading
Posted Oct 19, 2016 at the UC Guys
With more and more customers adopting the Enterprise Mobility Suite I am encountering customers that run into issues with turning on Microsoft Multi-Factor Authentication (MFA) within Office365 and not being fully prepared for how that impacts the Skype for Business... Continue reading
Posted Oct 18, 2016 at the UC Guys
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In part one of this series I introduced the Microsoft Call Quality Methodology and have a high level overview of what CQM was and how you could start your journey to improving user experience for your Lync or Skype for... Continue reading
Posted Oct 16, 2016 at the UC Guys
Skype for Business Online (or Skype Online for short) delivers a strong IM & presence, voice, video, and conferencing solution that operates on all leading desktops and mobile devices. Organizations looking to simplify, or avoid, on-premises server and equipment deployment... Continue reading
Posted Oct 11, 2016 at the UC Guys
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Here is my quick reference guide to patching Skype for Business Server environment with Cumulative updates for the Skype for Business application itself. Microsoft provides regular cumulative updates which can be found here on the TechNet Skype for Business downloads... Continue reading
Posted Oct 11, 2016 at the UC Guys
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Skype for Business allows you to add customer footers for your meetings which appears when users schedule their meetings in Outlook. The Skype or Lync client add-in DLLs control this behavior. The custom footer is useful for providing additional information... Continue reading
Posted Oct 10, 2016 at the UC Guys
After much searching you will find there isn’t much in the way of guidance provided on TechNet when migrating from Lync 2013 to Skype for Business Server as there is when migrating from Lync 2010 to Lync 2013. I was... Continue reading
Posted Oct 4, 2016 at the UC Guys