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What a great, simple question to ask. Thanks!
Commented Dec 14, 2009 on Resolve to Measure What Your Clients Treasure at the [non]billable hour
Resolve to Measure What Your Clients Treasure
I doubt that if you asked your clients what they buy from you that they'd answer, "Time." Yet because (many of) you sell time to them, it is often the only thing that you measure with any rigor. In 2010, Resolve to Measure What Your Clients Treasure. Start by asking every client this quest...
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Dec 14, 2009
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