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I remember the transition between email and phone calls as the primary contact method in business. And what bloody relief that was! Sorry, the whole point of email is that it is asynchronous. You deal with it when it is convenient to you. And *you* get to prioritise what is and is not important, rather than your caller. There are certain rules of courtesy behind that - probably not more than 24 hours if there's money potentially involved. Imagine if every email you received was a phone conversation. When would anything else happen? I am sounding very Victor Meldrew now and so shall shut up.
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Jan 13, 2010