Thank you for the post, I have been looking around for an answer for the past hour. Even deactivated and reactivated my 360 in hopes that would fix it. All I got for my troubles was a locked up 360 and more questions than answers. Now I understand why the account in the kids room is working while our account in the living room is not. Down servers and cripled streaming capabilities, guess my account is one of the unlucky ones. Thank you again for the post.