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Interests: Accomplishments: Invited to send Credit Scoring Video and Manual to the National Library of Canada, 1993. Call number: HG3751.5L46; 1993 folio. Founding President of Canadian Credit Risk Management Association (CCRMA), June 24, 1992. Software developer (Leonard, K.J., Pink, G.H., Richards, J., Leggat, S., Kelly, C., and Kelly, I., 1996-97) "Healthcare Interactive Simulation Exercise - HISE", HEALNet, Healthcare Management Theme. Directed two-year study of Grand River Hospital Departments (Kitchener-Waterloo Hospital site) to determine data flows and information needs. Supervised 30 MBA students per term over 4 terms. January 1995 to April 1996. Computer-Video Consultant - Vancouver Canucks, National Hockey League (October 1993-June 1994). Travelled with team as consultant - 1994 Clarence Campbell Trophy winners. 1988 Skit Row Winner for Best Skit Writing. Skit performed at National Arts Centre in Ottawa. Original play, "Extensive Care", part of New Play Festival, Wilfrid Laurier University, April 25, 1993. Co-Founder and Executive Director of IMPROVE-IT Institute (www.improve-it-institute.org)