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Jurgen Appelo
Rotterdam, The Netherlands
Jurgen Appelo is a writer, speaker, trainer, entrepreneur, illustrator, developer, manager, blogger, reader, dreamer, leader, freethinker, and… Dutch guy.
Recent Activity
Would it make sense to impose a limit of 20 cigarettes per day (with a fine when one goes beyond it), in order to protect the safety of other people?
Let's Measure Something Meaningless
Imagine that the government decided an intake of 2.500 calories per day should be the maximum for each person, regardless of age, gender, health, metabolism, dietary habits, etc. And imagine that the government also measured and enforced this every day, claiming it is “for your own health”, an...
Great piece, thanks!
My Happiness Index Is Dead
The more I think about the happiness index, the more I think it’s broken. We should change it into an improvement index. Today I was very happy. Except for the intimidating line of 15 people at the hotel’s check-out desk, the rest of my visit to Copenhagen, including my presentation at Nordea ba...
Thank you. I am very familiar with systems thinking, and I probably know more about it than the people who keep blaming the system.
Empowerment, That Horrible Word
What scientists call distributed control is usually called empowerment by management consultants. However, some experts don’t like the term. The word seems to suggest that people are “disempowered” by default and need to be “empowered” by their managers. Perhaps that was indeed its original me...
Between 20 and 30.
Top 100 Agile Books (Edition 2012)
It took me four hours, three coffees, two toilet breaks, and one unpredictable wi-fi connection, but here it is… the annual Top 100 Agile Books 2012, based on ratings from Amazon and GoodReads. There are some amazing changes at the top of the list this year. Most notable is the new entry at #1 ...
Thanks for your input!
But actually, "bestuurscentrum" translates (literally) to "central control". So at least, Rabobank does have something in the center that is trying to control a few things. :-)
Who Needs a Head Office?
Some years ago I was in a meeting with the marketing coordinator of a local office of Rabobank, one of the three big Dutch banks. They wanted to know more about social media marketing, and I had just little bit of experience in that area. (Remember, that was some years ago.) While discussing t...
I fixed the problem.
Thanks for reporting this!
The 60 Percent Rule
For a shared identity to work, it is useful to know who is, and who is not, part of the group. This is sometimes quite clear, but quite often it isn’t. It can happen that people have different definitions of what the identity is and who belongs to it. This need not be a problem, as long as peo...
Sorry?
What's Your Value Story?
When you have determined what your values and purpose are as a team or organization, you have to put your money where your mouth is. Turn your values and purpose into action! Create your own story! Are you aiming for honesty, excellence, and service? Get the team in a car, drive to a client wh...
Thanks Dave! Still working on the "full-time" part. :-)
What's Your Value Story?
When you have determined what your values and purpose are as a team or organization, you have to put your money where your mouth is. Turn your values and purpose into action! Create your own story! Are you aiming for honesty, excellence, and service? Get the team in a car, drive to a client wh...
Thanks for pointing that out.
And yet, I feel encouraged that Taleb seems to be supported by some very smart people, such as Nobel prize winner Daniel Kahneman and Dan Ariely, behavioral economist.
Don't Let Scrum Make You Fragile
My spouse has a personal trainer who makes him perform all kinds of healthy practices. One week it’s the lateral lift, another week it’s the biceps curl. Yesterday the focus was on the bench press, but tomorrow it could be the knuckle buckle. What’s important here is that it’s never the same t...
Nassim Taleb refers to a huge body of research to support his arguments, so your claim that "it has not been proven" is simply not true.
It is also a big theme in complexity science, though the scientists use different terminology. Therefore "unfounded" is also untrue.
We will simply disagree then. It makes no sense to me to continue debating while ignoring science.
"why is this a private discussion"
It isn't. Everyone can read this.
Don't Let Scrum Make You Fragile
My spouse has a personal trainer who makes him perform all kinds of healthy practices. One week it’s the lateral lift, another week it’s the biceps curl. Yesterday the focus was on the bench press, but tomorrow it could be the knuckle buckle. What’s important here is that it’s never the same t...
I have said on many occasions that we cannot blame methods or frameworks, we can only blame people who create or use them in a bad way.
Second, you apparently still don't understand what antifragile means. It means improving health by intentionally inflicting a little bit of harm.
I know a company with a team that has as their purpose to inflict harm. Like removing cables, deleting code, stealing computers, etc. Because nobody in the organization knows what will happen next, and they keep improving after every little disaster, the organization learns to become very adaptable, resilient, and secure. Thanks to the malicious team.
If you think that people "will only hate you" for doing such things, I'm afraid you still don't get the point of my blog post, and what it means to be antifragile.
Don't Let Scrum Make You Fragile
My spouse has a personal trainer who makes him perform all kinds of healthy practices. One week it’s the lateral lift, another week it’s the biceps curl. Yesterday the focus was on the bench press, but tomorrow it could be the knuckle buckle. What’s important here is that it’s never the same t...
No, it is you who is completely missing the point of my blog post (and Taleb's book). Retrospectives and antifragility are totally different things.
Retrospectives are about intentionally seeking improvements to the current process BY THE TEAM. Such as, maybe shortening the sprints or moving meetings to another day of the week.
Antifragility is about intentionally causing a little bit of UNEXPECTED harm to the team BY THE ENVIRONMENT. Like, maybe hiding their task board, or injecting a virus in their code base, and see how they learn from that and improve their health.
I suggest your read the book.
In fact, if you do regular retrospectives in a predictable pattern that would be very much *against* antifragility.
Don't Let Scrum Make You Fragile
My spouse has a personal trainer who makes him perform all kinds of healthy practices. One week it’s the lateral lift, another week it’s the biceps curl. Yesterday the focus was on the bench press, but tomorrow it could be the knuckle buckle. What’s important here is that it’s never the same t...
Hi Sebastian, thanks for your feedback. I agree with your comments. I'm just warning people not to get stuck at the Shu level.
The examples you ask for I already gave in my blog post.
And don't confuse Scrum with Management 3.0. I did not suggest to change Scrum by mixing Management 3.0 practices (although that is perfectly fine, as you say). They are two different memeplexes.
What I mean is that I don't want Management 3.0 to become a framework, just like Scrum is now. People should feel comfortable adding/removing management practices in management. Just like they must feel comfortable adding/removing Scrum practices in projects.
Don't Let Scrum Make You Fragile
My spouse has a personal trainer who makes him perform all kinds of healthy practices. One week it’s the lateral lift, another week it’s the biceps curl. Yesterday the focus was on the bench press, but tomorrow it could be the knuckle buckle. What’s important here is that it’s never the same t...
It is clear you have an intelligent way of applying (multiple) methods and frameworks, in a mix-and-match approach. That's great. You're basically shopping for good practices and techniques from multiple sources, which is what everybody should be doing, IMHO.
I just have a problem with the words method and framework because they too easily lead to cargo cult implementations. That's why I prefer choosing a better metaphor.
Don't Let Scrum Make You Fragile
My spouse has a personal trainer who makes him perform all kinds of healthy practices. One week it’s the lateral lift, another week it’s the biceps curl. Yesterday the focus was on the bench press, but tomorrow it could be the knuckle buckle. What’s important here is that it’s never the same t...
I didn't tell you to have stress. I try to follow Taleb's definition of adding stressors. That's different.
As I said, I like changes (stressors). I rarely have stress.
Don't Let Scrum Make You Fragile
My spouse has a personal trainer who makes him perform all kinds of healthy practices. One week it’s the lateral lift, another week it’s the biceps curl. Yesterday the focus was on the bench press, but tomorrow it could be the knuckle buckle. What’s important here is that it’s never the same t...
Sorry, I don't know any tools.
Hope to get some suggestions too...
The Merits System
It is clear that the annual bonus system doesn't work. A tremendous amount of research says that it demotivates people, destroys collaboration, and causes dysfunctional behavior among managers and employees. What also doesn't work is the flat system, where everyone simply gets the same compensa...
Yes, I totally understand that John Seddon's issue was with the use of the word, not with the original thinking behind it.
Complexity versus Lean versus Agile versus Me
While the experts are battling over each others’ ideas, I remind myself that all models are useful (though some fail faster than others). Dave Snowden is a complexity researcher who has repeatedly attacked systems thinking in his keynotes, saying that it assumes there is an ideal future that it ...
"shouldn't be a problem evenly distributing per team"
Of course that's a problem. It is unfair if the teams are different sizes. It's unfair if some teams only existed half a year. It's unfair in many cases. It is you who is creating a rule here, and it won't work because people are smarter.
"With regard to dealing with individuals who don't work for a team, I don't think a merit type system would address that either."
It certainly does. Individuals outside of teams can be rewarded by team members just like normal team members. Because of some great service the individuals offered to teams. Or just because they're great friends.
"I don't think that leaving the decision to the team is necessarily bad. In the end, it's their choice."
I agree. That's why I suggest to give every person exactly the same amount. And in the teams they can decide what to do with that.
"That's the last time I would want to create a system for them"
Well, if you correlate money to team boundaries, that's exactly what you're doing: you're creating yet another system. A system of team boundaries.
I think you should leave it to the individuals to decide what their boundaries/personal networks are.
The Merits System
It is clear that the annual bonus system doesn't work. A tremendous amount of research says that it demotivates people, destroys collaboration, and causes dysfunctional behavior among managers and employees. What also doesn't work is the flat system, where everyone simply gets the same compensa...
Thanks Mike, these are good comments. But I don't think this really addresses the issue.
First of all, how do you decide how much money goes to which team, assuming they have different sizes and contributions? Someone needs some criteria here.
Second, how do you deal with individuals who don't work on a team? Again, some criteria are needed.
Third, if you leave the decision (for how to distribute money) to a team, they have different choices. They can use a bonus system (which is bad). They can use a flat system (also bad). Or they can use some kind of merits system for the distribution criteria. If they do this, I suggest they read my article.
:-)
The Merits System
It is clear that the annual bonus system doesn't work. A tremendous amount of research says that it demotivates people, destroys collaboration, and causes dysfunctional behavior among managers and employees. What also doesn't work is the flat system, where everyone simply gets the same compensa...
I suggest you read the Merit Money article, referred to at the bottom of the post. It describes a solution using gamification.
The Bonus System
A practice that has infiltrated the western business world like a pestilence in a shanty town is the annual bonus system. The idea of this practice is that managers give workers targets, and calculate annual bonuses which usually depend on people’s performance ratings, job position, salary, over...
Hi Ben,
If you read the Merit Money article, referred to at the bottom, you will find a suggestion for a much better system!
The Bonus System
A practice that has infiltrated the western business world like a pestilence in a shanty town is the annual bonus system. The idea of this practice is that managers give workers targets, and calculate annual bonuses which usually depend on people’s performance ratings, job position, salary, over...
Thanks. It's probably more work than most people think. :)
Why I Won't Take Your Call
It seems not a day goes by without people asking me if they can call me over Skype or phone. I always politely decline. Sorry, I don't do calls. I prefer email, SMS, Twitter DM’s, LinkedIn or Facebook messages, and any other kind of asynchronous communication. Some people find this hard to und...
Good reading!
Yes, I did. Depending on specific key decision areas/activities. Which is basically also the point of this post.
The Nonsense of the Maturity Level
Please tell us, what is your maturity level, as a person? Are you still at level 1 or 2? Or do you belong to the elite group of people who have achieved level 4, or even 5? And can you please put that number on a badge that you will wear all the time? Because that would make it so much easier ...
Indeed. I'd say writers should be very good at written conversation. :)
Why I Won't Take Your Call
It seems not a day goes by without people asking me if they can call me over Skype or phone. I always politely decline. Sorry, I don't do calls. I prefer email, SMS, Twitter DM’s, LinkedIn or Facebook messages, and any other kind of asynchronous communication. Some people find this hard to und...
Good point. Same with my apartment on AirBNB. The people who ask to call me about it are the ones who never book it.
Why I Won't Take Your Call
It seems not a day goes by without people asking me if they can call me over Skype or phone. I always politely decline. Sorry, I don't do calls. I prefer email, SMS, Twitter DM’s, LinkedIn or Facebook messages, and any other kind of asynchronous communication. Some people find this hard to und...
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