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Kymberlie
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Hi Tara,
Are these spam comments that are being sent to the spam section correctly or are these comments that aren't being identified as spam?
If you could open a help ticket and give us some more information on the issue, that would be great.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Tracy,
I opened a ticket and replied to you there. You can go to Help > Past Tickets to find it.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Sallie,
Would it be possible for you to open a help ticket with the links to the direct comments?
For instance, to get the direct URL for your comment, you'd copy the date of your comment. In this case, for example, it would be as follows:
http://everything.typepad.com/blog/2013/05/combating-comment-spam-an-update.html#comment-6a00d83451c82369e2017eeb44c2d7970d
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi John,
Taking a look at your account, you're also one of our users that haven't been migrated to Impermium yet, so these changes won't affect your account as much as those that have been moved over.
The changes we've made with Impermium should help us get everyone moved over to their system soon, though. We do apologize for the inconvenience and appreciate your patience while we work on getting you moved over.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Quing,
We are looking into implementing Disqus into Typepad. When we do, the comment count will be reflected in the post footer.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi there,
I opened a ticket and replied to you there. You can go to Help > Past Tickets to find it.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Michele,
We're so glad to hear that!
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi there,
We're looking into adding the ability to block multiple followers at once, but we don't have a time frame for when this will be ready. Thanks for letting us know you'd find it useful, though!
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Sallie,
We're working closely with Impermium to determine why these comments are incorrectly being identified as spam. If you see these in the future, please do send us the links to the comments to help us out with that.
The comments will retain their actual posting date, so if you published older comments, then they're most likely further back than the first page of your comments section. If you scroll through your comments, do you see them listed?
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Bill,
All accounts have unlimited storage and bandwidth, so any old Trackbacks won't count against you.
We're also going to be looking into purging older comments/Trackbacks like this on the backend, but it's not really something you need to worry about as far as Trackbacks are concerned. I'd hate for you to be deleting these older spam Trackbacks for no reason.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Kiril,
We're glad to hear it's made a difference!
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Bill,
We don't have this option within Typepad and since Trackbacks are now disabled, will not be adding it in the future.
This section is just to allow you to see past Trackbacks you've received; you won't get new spam Trackbacks listed here. It sounds like you will most likely just want to ignore this section as opposed to actually taking any time to delete them at this point.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Tami,
I opened a ticket and replied to you there. You can go to Help > Past Tickets to find it.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Ashley,
Thanks for clarifying.
We are working on getting Disqus comments integrated into Typepad but some higher priority items (including spam) have caused this to be pushed back some. We are looking into adding it as soon as possible.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Sonia,
If the comment is identified as spam, then a comment notification is not sent by Typepad and the post is sent to your spam comment section. It sounds like this is why you didn't see e-mails on them.
We do understand that it's frustrating to get spam and we're continuing to work closely with Imperium to improve the numbers you're seeing. Approving or deleting the ones that do make it through is one of the best ways for the system to learn, though.
We apologize that this is as pain. Thanks for sticking with us.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Bill,
We've removed the ability to send Trackbacks within Typepad (http://everything.typepad.com/blog/2013/01/tips-for-tricky-trackbacks.html) but you may still have older ones within your blog.
If that's the case, you can either ignore them since no new ones will be coming in or you can delete them 20 at a time, the same as you do for comments.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi there,
I've replied back to your ticket with an option that should help you out.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Rick,
You're welcome! Thanks for your patience while this was being worked on.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Ashley,
Do you mean Impermium as opposed to Disqus? We're evaluating the changes and this will help us evaluate the final rollout that still needs to be done.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Hi Vicki,
Taking a look at your account, you're actually one of our users that haven't been migrated to Impermium yet, so these changes won't affect your account as significantly.
The changes we've made with Impermium should help us get everyone moved over to their system soon, though. We do apologize for the inconvenience and appreciate your patience while we work on getting you moved over.
Thanks,
Kymberlie
Combating Comment Spam: An Update
Today, we want to address the recent spam attack that caused many of our bloggers to experience a sudden and very unfortunate influx of comment spam. We were just as frustrated as you were by the situation, and fixing it was our top priority. Last week, we worked closely with Impermium to fix th...
Typepad 101: Custom CSS Magic!
Welcome to Typepad 101! Whether you want to add some new features to your blog's design, or simply make your blog more functional, Typepad 101 has you covered. If you're at a plan which doesn't... Continue reading
Posted May 8, 2013 at Everything Typepad
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Testing Facebook Images
Posted May 2, 2013 at Kymberlie's Blog
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Zemanta Automatic Recommended Links & Posts Feature
Posted Apr 25, 2013 at Everything Typepad
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This is an IFTTT Test
Testing to see what the link looks like on Facebook. Continue reading
Posted Apr 24, 2013 at Kymberlie's Blog
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