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Lydia Ramsey
Savannah, Georgia USA
Lydia Ramsey is a business etiquette expert, international speaker and author of Manners That Sell - Adding the Polish That Builds Profits.
Interests: Her interests include traveling, reading, cooking and volunteering in her community.
Recent Activity
My blog has a new home. It has been quite a chore packing up all those blog posts and carrying them over to the new site, but it is finally done. I have gotten lost a couple of times trying... Continue reading
Posted Jun 23, 2014 at Manners That Sell
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Is it really important to learn the rules of etiquette and protocol in today's high-speed, high-tech world of business? Do you really need to spend time thinking about how to make a proper introduction, when to present your business card... Continue reading
Posted Sep 21, 2011 at Manners That Sell
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As I travel around the country and the world, I am constantly struck by the lack of manners today. Few business people seem to place any value on common courtesy, which translates into customer service, which then translates into profits.... Continue reading
Posted Aug 16, 2011 at Manners That Sell
You just can't get away from them. Everywhere you go cell phones are ringing, vibrating and lighting up. Almost everyone has one in hand, on the meeting room table, and always at the ready. They are hurting business, reputations and... Continue reading
Posted Aug 11, 2011 at Manners That Sell
Just in time for those of you who are looking for some solid career advice and ways to promote your professional life, I have partnered with Bud Bilanich, The Common Sense Coach. We have coauthored a book called Success Tweets... Continue reading
Posted Aug 2, 2011 at Manners That Sell
I just came across an article titled "There is a Month for That: National Cell Phone Courtesy Observance" written by Deborah St. Thomas and published in the North Branford Patch. I am delighted that someone is calling attention to the... Continue reading
Posted Jul 26, 2011 at Manners That Sell
The other day I called a local business where I am a frequent customer. I had a simple question. The owner answered the phone, giving the business name and her own. I replied by greeting her and identifying myself. So... Continue reading
Posted Jul 22, 2011 at Manners That Sell
A few days ago I published my monthly newsletter on the etiquette of responding to LinkedIn invitations. The title is Your LinkedIn Network - How to Invite People to Join You. I had no idea that I would strike a... Continue reading
Posted Jul 20, 2011 at Manners That Sell
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Is it me? Am I the only one who finds the standard invitation to join someone's LinkedIn network somewhat abrupt and cold? LinkedIn has made it quick and simple to send invitations to anyone and everyone. You just go to... Continue reading
Posted Jul 16, 2011 at Manners That Sell
The following is a quote from a sign posted in the elevator of a hotel where I stayed several months ago: "Attention Guests: The electric company has informed us that due to the weather situation in the area, they will... Continue reading
Posted Jul 11, 2011 at Manners That Sell
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As I write this newsletter, I am making preparations to speak about networking to the Georgia Society of Certified Public Accountants at Amelia Island, Florida. Now there is a group whose expertise I need. The writer in me has suppressed... Continue reading
Posted Jun 27, 2011 at Manners That Sell
According to Chase's Calendar of Events this week, June 5-11, is National Business Etiquette Week. This is the official time to recognize and promote etiquette in the workplace. It's probably a good idea to dedicate at least this one week... Continue reading
Posted Jun 8, 2011 at Manners That Sell
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Did you know that May is National Smile Month? Depending on where you live in the world, you may not. It actually began in the United Kingdom and is now one of the biggest not-for-profit events in Europe. It is... Continue reading
Posted May 31, 2011 at Manners That Sell
Have you ever considered that good manners should be part of your marketing strategy? Whether you are a big corporation or a single-person operation, you have to operate on a budget. So how much should you or could you invest... Continue reading
Posted May 26, 2011 at Manners That Sell
When you go out to eat, order curbside pick-up at the neighborhood restaurant, check your bags at the airport, take a cab, have your luggage brought to your room or use valet parking, are you confused about how much to... Continue reading
Posted May 16, 2011 at Manners That Sell
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Have you noticed a theme about manners and etiquette lately? There seems to be a question about the importance of polite behavior but Lydia Ramsey believes good manners are more important than ever. Continue reading
Posted Apr 28, 2011 at Manners That Sell
Voice mail is one of the best tools you can use in business. Unfortunately it can be one of the most abused. Most of us are not sitting by the phone waiting for it to ring so we rely on... Continue reading
Posted Apr 4, 2011 at Manners That Sell
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Business cards are the staple of business success. Nevertheless, I am constantly amazed by how few professionals pay attention to the etiquette of exchanging cards. These are the very same people who seek information about the rules of networking, making... Continue reading
Posted Mar 24, 2011 at Manners That Sell
Don't tweet from the church. That's the headline from an article published by the Associated Press today. Who ever would have thought that the time would come when people would have to be told not to take their cell phones... Continue reading
Posted Mar 23, 2011 at Manners That Sell
When email first came on the scene, we had no rules for using it correctly and effectively. As usual, the technology preceded the rules of behavior. Your email is as much a part of your professional image as: the clothes... Continue reading
Posted Mar 21, 2011 at Manners That Sell
I just came across a delightful article about airplane etiquette, or perhaps the lack of it, written by Scott McCartney for the Wall Street Journal. His research and comments struck a major chord with me as someone who finds herself... Continue reading
Posted Mar 18, 2011 at Manners That Sell
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It's February, Valentine's Day and romance month. At this time of the year I have traditionally focused on romance in the office with hints on how to build personal relationships on the job without jeopardizing yours or someone else's career.... Continue reading
Posted Feb 24, 2011 at Manners That Sell
A video clip from CBS News prompted me to call attention to the value of the thank you note. I have written about this topic before, but I feel I can't stress it enough. It's good business and it's good... Continue reading
Posted Feb 7, 2011 at Manners That Sell
Did you know that this week is National Clean Out Your Inbox Week? If you missed that piece of news, it is not too late to un-clutter your inbox. Marsha Egan, the author of Inbox Detox, is the founder of... Continue reading
Posted Jan 28, 2011 at Manners That Sell
Bill, what important advice to anyone wanting to do business globally and be successful. It is critical that you understand the people, the culture and the traditions of the country that you are dealing with. One slight misstep can cost you business. On the other hand, attention to detail in client relationships can increase your bottom line. So before you stick your toe in foreign waters, do your homework on the culture.