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Mark Baker
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jb - great post. My family has 7 trek bikes and the last 4 have come from Trek West in Madison. I do get great service, and I can tell they do care. Last week on a ride from Cap Brewery one of the staff who was sagging stopped to help me fix a flat. He even insisted that I had a new Bontrager Tube to finish the job. Service still matters, and will always matter. - Mark Baker, a loyal Trek Fan.
Mark Baker is now following The Typepad Team
May 18, 2011