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Mark Baker
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jb - great post. My family has 7 trek bikes and the last 4 have come from Trek West in Madison. I do get great service, and I can tell they do care. Last week on a ride from Cap Brewery one of the staff who was sagging stopped to help me fix a flat. He even insisted that I had a new Bontrager Tube to finish the job.
Service still matters, and will always matter.
- Mark Baker, a loyal Trek Fan.
Commented May 19, 2011 on If you ever have a problem with your Trek at A Great Ride
If you ever have a problem with your Trek
Last week I flew home from a trip to Asia. Flight arrived in Detroit at 11 am, my flight home to Madison was at 2 pm. I check the board and there is an earlier flight. I am going to see if I can catch it. I get to the gate only to find out that it is full. No luck there so I wait around for the ...
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May 18, 2011
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