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Onine Strategist
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I absolutely agree that it is imperative that companies are proactive about using the social media to react to this kind of crisis. Once more, it is all about to listening to customers and engaging in the conversation rather than simply posting promotional messages.
What an interesting and stimulating post! Truly companies and organizations will soon be needing someone with the skills David describes. I wanted to ask David and everyone else here: what sort of pay scale have you got in mind for such a position?
Yes I am sure there are many other businesses that can learn from this story. It is a 'bottom-up' rather than a 'top-down' approach that many of us find refreshing and stimulating. Thank you so much for sharing the story.
Toggle Commented Sep 9, 2009 on How to launch a rock super group at Web Ink Now