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Rockhopper
I'm a life-long learner with insatiable curiosity.
Interests: golf, travel, wine, social technology
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It is SO GOOD to hear from you!
Suzanne and I were laughing out loud reading this post over coffee this morning - and fondly remembering your rendition of Knocking on Heaven's Door at The Sauce.com launch party...
Live Loud my brother....
Commented Sep 25, 2010 on What I been doin' at Reppe.com
What I been doin'
I've gotten enough email and facebook messages and tweets and random comments in person mentioning that my blog is dying from lack of use that it seemed appropriate to finally come out and update. Been so long since I've been here that I discovered typepad once again changed it's entire interfac...
Most Intriguing Startups for 2009
BusinessWeek publishes their list of most intriguing new businesses: The Most Intriguing Startups "Green technology" is the dominant category, along with medical technology this year. Hunch gets $ 2million, while Aardvark is just getting warmed up. Go figure. Overall, this list is a great example of the systems archetype known as Success to the Successful wherein the allocation of resources (i.e., venture capital) is overwhelmingly biased toward those who have "succeeded" in the past - and ignoring those who might be successful if provided with resources. One of the key lessons I learned from my own experiences on Sand Hill... Continue reading
Posted Nov 18, 2009 at Rockhopper's blog
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Agreed!
Enterprises that can effectively "learn" from their interactions with customers via Social Media must then apply that learning to how they manage these relationships. I would suggest these are critical "Corporate Behaviors" that must accompany the use of social media.
The resulting Customer Insight must inform Customer Strategy, and this Strategy must guide Customer Interactions, which should yield further Customer Insight.
And so it goes...
Commented Nov 18, 2009 on Social Media's Promise in 2010 at Jonathan Salem Baskin's Dim Bulb
Social Media's Promise in 2010
(NOTE: This essay draws on a chapter in my new book, Bright Lights & Dim Bulbs, which identifies nine radical branding and marketing insights for innovative business leaders to watch in 2010). All the incessant chanting of new media's Greek chorus notwithstanding, 2009 revealed two emergent fact...
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Oct 2, 2009
This is a wonderful articulation of why passionate creatives might struggle within the more traditional organizations
"We are profoundly frustrated by the daily obstacles that we encounter at every turn. We see all the possibilities, but experience firsthand the barriers that keep these possibilities far out on the horizon rather than within our grasp. {snip} We quickly learn that our passions are viewed as deeply subversive, rather than as treasured assets."
Who will support Passionate Creatives with the transformation of their institutions? For some (including myself) the struggle is overwhelming, so I will leave in search of a more receptive organization.
Are there other organizations like Buckman (http://www.buckman.com/) that have managed to create value for the company and their customers by nurturing innovation and collaboration?
Commented Oct 2, 2009 on A Labor Day Manifesto for a New World at Edge Perspectives with John Hagel
A Labor Day Manifesto for a New World
We speak on behalf of the creatives who are passionate about their work. They experience deep frustration today with the institutional barriers that have been put in their way as they seek to more effectively achieve their full potential. They want and need platforms that can help them connect ...
I share your passion for the use of collaborative technology to support communities-of-interest (and communities-of-practice). I wrote a thesis on the topic in 1996 - at a time when most available applications were "closed" (e.g., Lotus Notes) and before the exponential growth in the use of the innovative tools you continue to discover and share. I very much look forward to the publication of your new book.
Oh, and perhaps my favorite exemplary company in the use of collaborative technology to support customer-led innovation would be Buckman http://www.buckman.com/ - though I'm sure you are aware of them. I'm certainly eager to contribute to your efforts.
All the best!
Commented Oct 2, 2009 on Announcing our next book "Harnessing the Groundswell" at Empowered
Announcing our next book "Harnessing the Groundswell"
by Josh Bernoff and Ted Schadler We've begun work on Forrester's next book about how technology changes business. While "groundswell" is in the title, the new book is not quite a sequel. Instead, it focuses on individuals empowered by technology -- both employees and customers -- and how bu...
And just in time for Father's Day...
Rik, you have a gift for taking ordinary experiences and finding extraordinary lessons in this life.
Rock on!
Commented Jun 10, 2008 on A Father's Prayer at Reppe.com
A Father's Prayer
Mid-April. Driving from Green Bay home to Minneapolis. My flight had been canceled due to weather. I thought the weather they were referring to was a mildly thick fog that had settled over Green Bay but, according to weather reports, lifted about ten miles west of town. I was wrong. The weather ...
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