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Thanks for the thoughtful post John. I agree that passion is the key to sustained extreme performance and I'm intrigued by your definitions. But where is the key component of passion in your analysis? Desire.
Desire is what motivates action; desire to change the status quo, desire to achieve, desire to make an impact, etc. I've discovered that a lack of desire is what leads to depression; in individuals, organizations, and the economy as a whole.
Exploring passion – what kind of passion do you have?
I've become passionate about passion. The more I explore it, the more convinced I am that it’s the key to unlocking sustained extreme performance improvement, both at a personal and institutional level. In the world of the Big Shift, where pressure will continue to mount, passion will become ...
I empathize and agree David. It's a difficult time to be an advisor. But there is a silver lining.
I am personally witnessing long-term relationships give way to those with more powerful ideas. It truly is the age of the idea.
Read between the lines
I've spent my life reading between the lines, looking for the meaning behind people's words and actions. And, like just about every pursuit, the more you do it the better you become. I've been hearing these words from a lot of people of late: "They don't have a budget." What do those words real...
Thank you Jon and Randy!
Stop peddling the status quo
I've worked with hundreds of sales and marketing professionals during my career, and I've had client relationships with hundreds more. I've observed some of the best (my father and brother, to name two) and some of the worst (the folks at my cable company come to mind). And I've finally come to ...
Context matters, a lot. But so does intent. The most successful people and organizations achieve their success through a deeply held belief in their work. Their profits come from passion and purpose, not from setting and managing financial goals.
The Washington Post social experiment was a total head game. The people involved certainly believed that Bell’s music, his idea, could bring happiness and meaning to people’s lives. But they were indifferent as to whether or not it actually did. Their heart and soul simply weren’t in it, and the results confirmed their purely academic approach and lack of caring.
Bring your idea to life
Case study: Friday, January 12, 2007, 7:51 am: The start of Joshua Bell’s 43-minute nightmare. The idea: Bell, one of the world’s greatest violinists, busks for change as an incognito street entertainer in a Washington D.C. Metro subway station. The audience: 1,000-odd, rush-hour passersby. The...
Hey Martin,
As I see it, the problem with brainstorming as it is typically employed is that it suppresses "dots" through peer pressure and groupthink.
For truly breakthrough ideas, I'd let those with an abundance of experience do a "dot dump" in isolation, without fear of rejection. Then I'd take all the ideas and see if the collective can connect the dots and create a valuable picture.
We need more dots.
We donʼt need to “be creative” and “think outside the box.” We need to get outside the box. One spring morning in the early 90s, my business partner found me laid out on a hospital bed with a respiratory ventilator strapped to my face. It was a fateful experience. Thankfully, it wasn’t medically...
Thanks Jeff!
How to become a social business
There's a huge dynamic underway, a cultural shift in the world of business accelerated by the rapid adoption of social technologies. This new worldview is about being human, as much as about being in business. It's about tuning in to your audience's new frequency. Turning on your inherent sense ...
Great comment and analysis Jon! Thanks.
What's the purpose of advertising?
What a silly headline. I mean everyone knows that the purpose of advertising is to sell stuff, right? Well, not always. Sometimes it's to get people to stop doing things (e.g. littering), start doing things (e.g. voting), and keep doing things (e.g. being proud and productive associates). In any...
Thank you for the comment Rajesh.
Indeed, human beings are more dynamic than product brands. However, it all comes down to the expectations of the audience.
For example, movie stars and athletes create expectations for both management/directors and for fans. If the expectations are exceeded, the brand value increases.
The key for human brands, then, is to create clear expectations and perform to those expectations.
Politics and branding
I was recently asked my opinion of politics as it relates to the concept of branding (could be the swarm of politicians in my home state). If you're interested, here's something I wrote almost three years ago soon after the election of our 44th President. I hope it helps make the distinction cal...
Thank you Christina.
And good for you Sarah. Keep shedding those layers. It will lighten your load. And as G. K. Chesterton once wrote, "Angels fly because they take themselves lightly."
How to become a social business
There's a huge dynamic underway, a cultural shift in the world of business accelerated by the rapid adoption of social technologies. This new worldview is about being human, as much as about being in business. It's about tuning in to your audience's new frequency. Turning on your inherent sense ...
Hey Will,
I have the book on my shelf staring me in the face, laughing. :)
How to become a social business
There's a huge dynamic underway, a cultural shift in the world of business accelerated by the rapid adoption of social technologies. This new worldview is about being human, as much as about being in business. It's about tuning in to your audience's new frequency. Turning on your inherent sense ...
I suppose I should have written, " . . . without major incident."
Predictions for 2012
According to TypePad's stats, the most popular post in the history of this blog was one that I wrote at the end of 2008 titled "Nine Predictions for 2009." I just reread it and found that each one of my predictions was dead-on! Go figure. And guess what? I'm going to make the exact same predicti...
Thank you Sandra. Happy Holidays!
Mahalo Alan! Please say hello to my friends in paradise.
Breakout, breakthrough or breakdown.
Forget about the reality of the economy in 2012 and instead focus on your reality. I'll never forget an enlightening conversation with college friends back in the economic heydays of the 90s. It has stuck with me for the past fifteen years and often helps inform my decision-making, especially du...
Hey John,
Thanks for the compliment. And great point about brand positioning.
Positioning, as it's practiced by most, is about creating a perception of differentiation in a target audience's mind through imagery and communication. The process focuses on the brand and its needs, and is pushed out to the audience.
Reflection, on the other hand, starts with the audience. It's a process that hinges on awareness and empathy, and is meant to connect with one's audience in a passionate AND compassionate way for their benefit.
Can your audience see themselves reflected in your brand?
The British economist John Kay wrote, “I am irresistible, I say, as I put on my designer fragrance. I am a merchant banker, I say, as I climb out of my BMW. I am a juvenile lout, I say, as I down a glass of extra strong lager. I am handsome, I say, as I don my Levi’s jeans.” What do people inter...
Hi Courtney,
Be careful when applying Maslow to the marketplace. People don't satisfy desires in any kind of hierarchy.
Also, indeed all appeals are targeted at people's feelings; since those feelings drive decision-making. However, those same people want to feel good about those feelings-based decisions, so they look for more pragmatic appeals to rationalize the decision. That's probably what your professor is referring to as a "rational appeal."
Value is a complex and puzzling notion.
The great management philosopher Peter Drucker was almost right when he wrote, “What the business thinks it produces is not of first importance. What the consumer thinks he is buying, what he considers ‘value’ is decisive.” It’s what the consumer feels he is getting in exchange for his time, att...
You can say it, Dara. And I'd largely agree. :)
Who controls your brand?
It's not who you think. Read "Who Controls Your Brand?" for the surprising answer (one-page PDF). Here's the link: http://bit.ly/t58psj And I'd love to know your thoughts. Please post a comment when you get a chance.
Exactly Jon. Thanks. Life is all about perspective AND intent.
Value is a complex and puzzling notion.
The great management philosopher Peter Drucker was almost right when he wrote, “What the business thinks it produces is not of first importance. What the consumer thinks he is buying, what he considers ‘value’ is decisive.” It’s what the consumer feels he is getting in exchange for his time, att...
Thank YOU Grant!
Value is a complex and puzzling notion.
The great management philosopher Peter Drucker was almost right when he wrote, “What the business thinks it produces is not of first importance. What the consumer thinks he is buying, what he considers ‘value’ is decisive.” It’s what the consumer feels he is getting in exchange for his time, att...
Exactly! Thanks Ken.
Who controls your brand?
It's not who you think. Read "Who Controls Your Brand?" for the surprising answer (one-page PDF). Here's the link: http://bit.ly/t58psj And I'd love to know your thoughts. Please post a comment when you get a chance.
Thank YOU Kristin.
Who controls your brand?
It's not who you think. Read "Who Controls Your Brand?" for the surprising answer (one-page PDF). Here's the link: http://bit.ly/t58psj And I'd love to know your thoughts. Please post a comment when you get a chance.
Mahalo Alan!
Should you be and say what people expect?
That depends. Do you want them to pause from their subconscious routines? Do you want to engage their conscious attention? Consciousness, you see, is a radar that is scanning the environment looking for danger, trouble. We are aware of many things, but we only notice what we think is important. ...
Hi David,
I fondly remember those driving experiences with my family. :) But they are very different today.
1. Local establishments are embracing the principles of design and aesthetics, thus they are much more appealing to the eye; and
2. People are using mobile devices to check the reviews of local establishments. So said establishments are focused (or should be) on providing a valuable dining experience (quality, selection, price, service, et al).
Why trust when you can verify?
Branding is a dangerous concept
The marketplace has moved on, but many organizations have refused to go along for the ride. Most people point to the early marking of livestock as the genesis of the modern day concept of branding. If only that were the case. During those more self-reliant times, attaching a mark or family name ...
Hi Dexter,
The key is to lead one's strategic thinking with value. What is the value in your communication? What is the value in the content, frequency, timing, etc.
Brand is a proxy for distinctive value. While every "personal brand" is by its very nature "distinctive," very few actually add compelling value to the lives of others.
What is branding?
I had an interesting conversation with a passionate independent professional a few weeks back to discuss her desire to "create a brand;" a.k.a. branding. Now you may dislike the word "brand," but it is a distinction worth understanding. Today, that passionate woman has a "name"--let's call her...
Thank you Megan. If there is ever any other way I can help, please let me know.
"Occupy" the brand
President Obama called "Occupy Wall Street" a reflection of a "broad-based frustration about how our financial system works." Presidential candidate Herman Cain thinks it's "Anti-American." And Donald Trump said a lot of the participants are "down there for dating purposes!" What is "Occupy Wall...
Hey John,
Brands have value because they add value. I'm sure that G.E., and other valuable brands, relentlessly focus on communicating and delivering value. Do they have a vision for the future? Time will tell.
Regarding the lack of participation in "Occupy," it comes down to a lack of shared identity and purpose (e.g. what's in it for me and for people like me).
Thanks for stopping by. I owe you a ham sandwich. :)
"Occupy" the brand
President Obama called "Occupy Wall Street" a reflection of a "broad-based frustration about how our financial system works." Presidential candidate Herman Cain thinks it's "Anti-American." And Donald Trump said a lot of the participants are "down there for dating purposes!" What is "Occupy Wall...
Thank you Amy. You're exactly right! And Rosa, our lenses overlap more than you're probably aware. :)
"Occupy" the brand
President Obama called "Occupy Wall Street" a reflection of a "broad-based frustration about how our financial system works." Presidential candidate Herman Cain thinks it's "Anti-American." And Donald Trump said a lot of the participants are "down there for dating purposes!" What is "Occupy Wall...
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