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Scott
Husband, father, son, Sherlock Holmes expert, head of social media for Ford Motor Company
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I sympathize with Air New Zealand on this. At Ford, we're finding that talent are more aware and protective of web rights than they used to be. Our very successful "Focus Doug" videos had to be pulled down after a year because our team only had the budget for a year's worth of rights. It wasn't the case of being shortsighted, but of the costs of doing business with increasingly web-savvy talent.
Do not delete your content because it should live forever
UPDATE - March 30, 2013 - Air New Zealand tweeted a clarification to us which I have saved as a screen shot pasted below. ++++++++++++++ As I was working on a writing project this week, I went to back to take a look at a YouTube video that I talked about on my blog in an August 2010 post titled ...
Bonus content from SNL! http://www.hulu.com/watch/426627
"If clowns had a cuisine, this would be it"
Pro tip: if you run a restaurant in New York City, try to stay on the good side of the New York Times: " 1 0 Most Scathing New York Times Restaurant Reviews Of All Time".
And to think I knew you when. Very proud of your accomplishments and looking forward to your continued success, my friend.
My Kind of Town: New Job, Same Company
Over the past couple of years since joining Edelman, I've gotten into the habit of writing up a short post every time I celebrate an "Edelversary". For the rest of you, this is Edelman speak for a one year anniversary at Edelman. I've found it to be a great way to look back at what's been acco...
Fascinating analogy, David. You could go back another 52 years or so and tap Sherlock Holmes for the same concept. Really, Sir Arthur Conan Doyle's initial short stories and later the chapter-by-chapter release Hound of the Baskervilles in the Strand Magazine are what started the genre of serializations. When Holmes said, "Education never ends, Watson. It is a series of lessons with the greatest for the last," he may just as well have been referring to brands.
Your Brand is Batman
Your Brand is Batman originally published in MediaPost's Social Media Insider “People need dramatic examples to shake them out of apathy… As a man, I'm flesh and blood. I can be ignored. I can be destroyed. But as a symbol, I can be incorruptible. I can be everlasting.” – Bruce Wayne, “Batman...
@JorgXMcKie: I live in Southeast Michigan, having moved there 3.5 years ago, after spending 20 years in Boston. The city has pretty much gotten to that low point right now and is looking for ways to transform. It won't be easy, but there are more drastic measures (like the razing of vacant buildings to turn them into green spaces, farmland or parks) that are definite part of the process.
@Joe R.: Lemonade: Detroit is meant to represent the people and the stories of positive action that are coming out of Detroit, rather than constantly focusing on the negative, which is what the rest of the country seems to prefer to do. It's not meant to be an expose on the social, economic and political mess - just as the original Lemonade movie was not meant to be a look a the growing numbers of unemployed, but rather to shine a light on those who were making something of their situation.
Two on Detroit
One: At times, watching the film is like watching the ultimate American nightmare. It can be hard to believe it’s a documentary. . . . “We love our magic bullets,” says Ewing, who is originally from the city, “but it’s not going to be a magic bullet that saves Detroit.” Two: The massive abandonm...
Wow. The usual stereotype at work, just like the U.S. automakers-related post earlier this week. Ruin porn and hopelessness.
How about this for a change: two more for Detroit
http://www.huffingtonpost.com/erik-proulx/detropia-made-for-festiva_b_1233888.html
http://www.lemonadedetroit.com
Two on Detroit
One: At times, watching the film is like watching the ultimate American nightmare. It can be hard to believe it’s a documentary. . . . “We love our magic bullets,” says Ewing, who is originally from the city, “but it’s not going to be a magic bullet that saves Detroit.” Two: The massive abandonm...
Seems like a return to 2009's Trust Barometer. Over time, this should make for an interesting analysis of the cyclical nature (or not) of trust.
Trust Shifts From Institutions To Individuals
Today I had the opportunity to present to academics and industry experts from the international poultry industry (you can listen to a re-cap via a short podcast from "Agwired" here). During the presentation I was able to share some results from the recently released 2012 Edelman Trust Barom...
Matt, congratulations on the news! Not sure when this announcement was made, as there's no date on your post, but hopefully I'm not too late to the party. Best wishes for success with W-S.
Joining Weber Shandwick to lead Social Business Innovation
Today I’m glad I can finally tell everyone my good news: I’ve joined Weber Shandwick as EVP, Social Business Innovation. I also want to take a moment to thank my Fleishman-Hillard colleagues for all of your support over the past three+ years. I’ll be working with the agency’s clients to extend...
I remember that original post. Was it just 5 years ago? It's amazing it took Google this long to catch up with you. :)
Google+ Ripples Visualizes Social Sharing
Back in 2006, I attempted to visualize how digital influence spread through the blogoshpere using a metaphor of "ripples". Fast forward 5 years and there's a really cool new feature you can play with on Google Plus called "Ripples". See below: I really love what Google is doing with this v...
Mike,
Congratulations on the new position. We're really looking forward to having you on the Communications team here at Ford. Your passion and knowledge for the product are second to none, which will make your job here that much easier. I know your community here will miss you, but it's a testament to the great brand that you've built for PickupTrucks.com.
Goodbye PUTC. It's Time to Take a New Road
More than 16 years after I started PickupTrucks.com in 1995, today is my last day. I'm departing to take a new role as Communications Manager for Ford Trucks for North America. This is a huge change for me and my family. However, I hope it won't be a change for you - especially those that have...
Jon, this is a great list. Thanks for pulling together some important insights and packaging them in an easy to comprehend way. There's quite a bit coming out of the firehose right now and this helps put it into perspective.
Of course, with Google's announcement tonight that they're disabling business accounts and encouraging them to wait until later in the year, this puts the urgency of this post on hold for a bit. I still think it will hold up in the long run. Looking forward to seeing what we can do with video.
Scott Monty
Global Digital Communications
Ford Motor Company
10 Tips for Brands on Google+ (and a list of brands on +)
UPDATE: Google has announced that a dedicated, richer business offering will be coming later this year. In the interim, all non-real person accounts will be removed. A number of brands have begun to experiment with Google+. Early adopters are trying various tactics, some smart, some spammy. ...
Peter, thank you so much for coming to the event! I'm glad you got an opportunity to see what Ford is up to. For your reference, we also have a Flickr set of the event that you can find here: http://www.flickr.com/photos/fordmotorcompany/sets/72157626896443783/
Scott Monty
Global Digital Communications
Ford Motor Company
Forward With Ford
I spent a couple of days last week with Ford in Dearborn as part of an event for the social press/media called Forward With Ford. In hindsight, it's difficult to imagine another company that could pull off what Ford did. For starters, the automotive industry occupies a spot within the American...
John, thank you for taking the time to take a deeper look into The Ford Story. It's a site that has quite a heritage, having its inception and launch over Thanksgiving weekend in 2008 and serving as a vital cog in our distinction from our crosstown rivals. Over time it has gradually developed into the site that you see today.
We built the site on Wordpress, to afford us the greatest degree of flexibility and speed to development. In addition, it served the need to eventually turn it from a message-driven site into the blog that it is today, with comments, sharing tools, the ability to attract and aggregate consumer generated content, and a regular cadence of updates on our progress.
And even though our one staff writer doesn't have a byline, it is a site that's written primarily by a single person; the additional content you'll find there is contributed by our fans ('Your Stories') and via the blogs we've linked to. This section is a little outdated and doesn't fully reflect everything we've done. It's supposed to showcase the external posts of bloggers we've invited to Ford events and loaned media vehicles to for review purposes. The goal is to see what other real consumers are saying about our vehicles and our company.
And while we don't (yet) have employees blogging, we do feature regular opportunities to engage with them - everyone from engineers to brand managers to C-level executives - via live chats on the site: http://www.thefordstory.com/archive/?tags=live%20chat Our goal is to continue to grow that by finding some gems of stories buried within the company and having those individuals share them with our readers.
While the site serves our needs fairly well at the moment, we're always looking to improve it. We certainly have some ideas of our own, but your commentary helps us fine tune it a bit. We appreciate the thought and attention that went into your analysis and encourage you to remain connected with The Ford Story as we continue to evolve it.
Scott Monty
Global Digital Communications
Ford Motor Company
Ford's Content Garden Story
I was looking at the Ford blog to attempt to determine what platform the company is using for its website for my post on business blogs of the Fortune 500, and decided to write up a blog post on the Ford Content Garden. A content garden is a website that seeks to generate quality content using...
The medium is not the message - the messenger is. As such, none of us is #winning in this scenario.
How Charlie Sheen Is "Winning" The Web
On a Saturday evening, through my Facebook feed—I heard about Charlie Sheen's next move on the internet. I clicked on the link and waited for about 10 minutes as the crew of "Sheen's Korner" grappled with technical difficulties and then a few minutes after it's "advertised" air time, the show ...
We're so glad we invited all of you! Not only were we proud to share the story of Ford's continued progress and innovation with you, but you made it one of the most talked about and fun press events that we've done at Ford in some time. I hope that this is something that we can continue.
I'd be remiss if I didn't point this out: it was Edsel's grandfather Edsel, who commissioned the murals. Edsel Sr. and his wife Eleanor were great patrons of the arts, and played a major role in the Detroit Institute of Art.
Best,
Scott
Ford and the Clever Network at NAIAS
In early January, 24 bloggers from the Clever Network braved the cold of a Detroit winter to attend the North American International Auto Show as guests of Ford Motor Company. The Clever crew was part of a group of 100 green and tech bloggers from publications around the world. Ford was a gra...
What's all this BMW dealership talk? ;-)
The other thing that remains to be seen is how consumers will take the sponsored/paid promotion of their activities without express permission from brands - even though they've consented to it by virtue of taking the action in the first place.
Sponsored Stories Highlight Media Overlap
Earlier this week Facebook announced its intentions to capture attention where it naturally lives--in the stream (or in the case of Facebook, your wall). The move signals what is likely going to become a standard for businesses hoping to become more visible and relevant to their audiences, it...
And now the #1 Google result for 'big house outside of Boston' is this blog post. Well done, David!
Shaq Googled Big House Outside of Boston
Last night the big man from the Boston Celtics, Shaquille O'Neal, was on David Letterman's talk show. I live in Boston and it is amazing how quickly fans have embraced Shaq. I had a chance to watch him in action a few weeks ago from courtside. Amazing. Anyway, Shaq told Letterman that he found ...
Congratulations, David. It couldn't have happened to a nicer guy (or firm).
Here's hoping our paths cross more in 2011 - but with fewer kisses. ;-)
Here's To Integration (and more) in 2011. Cheers.
A recent conversation made me realize that 2010 was simply a BLUR of activity. I experienced and did so many different things, that it's difficult to even sit down and track how the year went. A few highlights stand out for me professionally. I'm proud of the fact that we launched and activel...
As you said David, these credit programs are quite different than the emergency taxpayer assistance/TARP provided to other automakers. These two programs addressed systemic failure in the credit markets and were used by a wide array of companies. And Ford Credit reported its participation in public SEC filings and during conference calls with investors and media.
Scott Monty
Global Digital Communications
Ford Motor Company
Report: Ford Took Federal Funds, Too
While Ford was making noise about not taking federal bailout money, they and other major automakers (both foreign and domestic) got federal aid to the tune of tens of billions of dollars when the economy tanked in 2008. Yesterday, the federal government released the names of companies and th...
The "so-called" adjective pops up everywhere in the mainstream press - and it's a little difficult to discern whether it's used to call out a term that is gaining in common usage or for a term that the reporter or publication may not necessarily agree with. Either way, I find it a little annoying.
Yet, I find that I'm guilty of it myself. When I looked for a post I did on mommy bloggers, I discovered (to my horror) that I used the term: http://www.scottmonty.com/2009/05/oh-mama.html . But the point of my post was that mommy bloggers need to be treated as individuals, not as this mass marketing target that's homogeneous.
Enough, Enough of the "So-Called Mommy Bloggers!"
That’s it. I’m finally ready to throw pieces of blog shard at the next person who refers to the “so-called mommy bloggers.” I got quoted in a piece this morning from the AP entitled, “Procter & Gamble hosts bloggers in stepped-up counteroffensive on Pampers Dry Max diapers.” In the articl...
The journey is an adventure, that's for certain. I'm amazed by what I learn every day from my community - people that provide me with different perspectives, insights or knowledge - and how they make me think harder. It's truly fascinating to be surrounded by other people in this space.
things that frustrate me in social
I know people, but I don't know them. I have met so many great people. But I don't know them. I know what they like. I what they think. But I'm not the kind of person that enjoys casual platitudes for too long. I want to know the people around me. Know what makes them tick. Know their s...
Susan's suggestion of linking to the original post is certainly a solid one. Also, I don't know if you're aware of cmp.ly - a very cool service at http://cmp.ly with different levels of association, to help people clearly understand why you're saying what you're saying.
If used consistently over time, it could become pretty prevalent.
Scott Monty
Global Digital Communications
Ford Motor Company
http://thefordstory.com
Transparency on Twitter
One of our concerns as Twitter lovers and founders of a social media marketing agency is how to handle tweeting about the products or services we love when the products happen to be connected to our clients. We strive to be as transparent as possible, not just because we fear the wrath of the ...
I think you were the inspiration for Cracked.com's An Open Letter to American Express http://www.cracked.com/blog/an-open-letter-to-american-express/
JJTV #44 - American Express FAIL
A good old fashioned rant, with the following takeway: "Advertising is going to become the noose that hangs us if we cannot deliver against our promises" AKA next time, "pick up the damn phone. " #AMEXFAIL #AmericanExpressFail Spread the word: Tell Kenneth I. Chenault, your friends, clients and...
Rich, thanks for taking the time to highlight what we're doing at Ford. Lots of great progress so far, but there's still much to be done.
While we don't have a specific site for all engineers (after all, that are so many different kinds of engineers), I can tell you that they're engaging in the Owner forum of http://www.syncmyride.com. In addition to that, we've got subject matter experts from around the company who are responding to comments on The Ford Story at http://www.thefordstory.com
We'll continue to evolve this activity over time; I apologize in advance if I don't make it back here. I comment on many, many sites. Be sure to stay in touch.
Oh, by the way, those were white bucks I was wearing. ;-)
Scott Monty
Global Digital Communications
Ford Motor Company
http://thefordstory.com
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No problem ... Scott ... thanks for the comment and links. Your legend lives on as I did not que you into this blog post, but you found it and commented. However, that does not surprise me.
Rich (the Northstar Nerd)
Blogs for Clunkers ... Your Social Media Rebate From Ford!
Earlier today, I had the good fortune to attend Blogwell sponsored by Gaspedal. This conference is moving around the USA and working upon helping one better understand social media usage as practiced by large corporations. In the true spirit of non disclosure you need to know that one of the pre...
Shel, thanks for taking the time to follow up on this. When I told you that Ford was going to support the decision of the Obama administration and you said you'd create a post about it, I didn't think you'd follow through. I can clearly see that you're a man of your word.
Regarding the tussle we had - it was more about Ford's position regarding the prospect (then) of about 14 different states simultaneously enacting their own standards. *That* we objected to. We believe that a single standard is enough, and we're happy to meet the one put in place by California. We're also happy with this endorsement.
Since Bill Ford has been in a senior leadership position at the company, Ford Motor Company's commitment to green issues has been more central to our business processes. While many companies can be accused of greenwashing, Ford's commitment is the real deal - and it goes back to our roots, as Henry Ford was committed to sustainability.
Any time you'd like to come to Ford and talk frankly with our sustainability team and share your enthusiasm with them, you're more than welcome.
Thanks again for this nice follow up, Shel.
Scott Monty
Global Digital Communications
Ford Motor Company
@ScottMonty
Ford's endorsement of a national emissions standard
Long before I was passionate about social media, I had become passionate about the issue of global warming and emissions. Long before that I was passionate about cars and frustrated at how few of the really cool ones were being built in the US. In fact, long before I team up with Scoble to wri...
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