This is Web Analytics Management 's TypePad Profile.
Join TypePad and start following Web Analytics Management 's activity
Web Analytics Management
Recent Activity
Metrics for Smart Content Management - Metric #6- Task Completion ROI
This is the last post in my series on metrics for evaluating the effectiveness of web site content. Over the last five weeks I’ve presented five metrics that you can use to benchmark site performance basaed on content and navigation... Continue reading
Posted Feb 28, 2013 at Web Analytics Management
Comment
0
Metrics for Smart Content Management - Metric #5 - Navigation to Content Score (NCS)
Posted Feb 21, 2013 at Web Analytics Management
Comment
0
Metrics for Smart Content Management - Metric #4 - Content Distribution Index (CDI)
Posted Feb 14, 2013 at Web Analytics Management
Comment
0
Metrics for Smart Content Management - Metric #3 - Content Engagement Score (CES)
Posted Feb 7, 2013 at Web Analytics Management
Comment
0
Metrics for Smart Content Management - Metric #2 - Mission Critical Content Effectiveness (MCCE)
Posted Jan 29, 2013 at Web Analytics Management
Comment
2
Metrics for Smart Content Management - Metric #1 - Task Completion Effectiveness (TCE)
Posted Jan 22, 2013 at Web Analytics Management
Comment
0
Metrics for Smarter Content Management
Posted Jan 14, 2013 at Web Analytics Management
Comment
0
2012 Semphonic Non-Profit Analytics Challenge is On!
I hope that you were able to attend last week’s webinar on Web Analytics for Non-Profits. It was a great conversational session with Emily Fisher of Oceana and Linda Shum of United Way of the Bay Area, our 2011 winners... Continue reading
Posted May 17, 2012 at Web Analytics Management
Comment
0
How Non-Profit Organizations Get Results with Web Analytics
Non profit revenue is driven by a more complex series of channels than most for profit businesses. I’ve learned this after working with a number of non-profit organizations since establishing Semphonic’s Washington DC practice 5 years ago. In our engagements... Continue reading
Posted Apr 25, 2012 at Web Analytics Management
Comment
0
42 Rules for a Web Presence that Wins
42 Rules for a Web Presence that Wins by Philippa Gamse is a slender tome that gets right to the point on developing practical web site strategy. Targeted primarily to the SMB market, I think there’s a lot in the... Continue reading
Posted Apr 11, 2012 at Web Analytics Management
Comment
0
So, will Web governance make your digital analytics program run faster, jump higher and make you smarter?
To conclude this year's Profiles in Analytics - Does Web Governance Drive Analytics, I wanted to leave you with some general takeaways on how to move towards a better Return On Investment on your program...regardless of whether your organization is... Continue reading
Posted Apr 4, 2012 at Web Analytics Management
Comment
0
Has Digital Analytics Made it into the Digital Production Lifecycle?
Continuing on with Part 5 of this year's Profiles in Analytics - Does Web Governance Drive Analytics...or get the whole analysis, survey data and digital analytics profiles at Semphonic. Has Digital Analytics Made it into the Digital Production Lifecycle? For... Continue reading
Posted Mar 28, 2012 at Web Analytics Management
Comment
0
Are Web Governance Oriented Organizations “Better” at Using Digital Analytics?
Continuing on with Part 4 of this year's Profiles in Analytics - Does Web Governance Drive Analytics...or get the whole analysis, survey data and digital analytics profiles at Semphonic. Are Web Governance Oriented Organizations "Better" at Using Digital Analytics? Enterprise... Continue reading
Posted Mar 20, 2012 at Web Analytics Management
Comment
0
Does Web Governance Encourage More Efficient Operation of Digital Analytics?
Continuing on with Part 3 of this year's Profiles in Analytics - Does Web Governance Drive Analytics...or get the whole analysis, survey data and digital analytics profiles at Semphonic. Does Web Governance Encourage More Efficient Operation of Digital Analytics? Digital... Continue reading
Posted Mar 14, 2012 at Web Analytics Management
Comment
0
Does Web Governance Drive Digital Analytics?
Continuing on with Part 2 of this year's Profiles in Analytics - Does Web Governance Drive Analytics...or get the whole analysis, survey data and digital analytics profiles at Semphonic. Larger Organizations Invest in Web Governance By their nature, large organizations... Continue reading
Posted Mar 6, 2012 at Web Analytics Management
Comment
0
What Does Digital Analytics Have in Common with Content Strategy, Information Architecture and User Experience?
I was in Palm Springs last week giving a workshop at The Rockley Group’s Intelligent Content 2012, a conference for Web content strategists, user experience specialists, technical writers, and information architects. Yes, I was likely the only “official” digital analytics... Continue reading
Posted Feb 29, 2012 at Web Analytics Management
Comment
0
Time to Contribute Your Profiles in Analytics
I've just posted up the new Profiles in Analytics survey. Like last year, I'm interested in collecting and sharing collective wisdom about how people are managing their digital analytics programs...what's working, what's challenging, how to meet challenges. I published everyone's... Continue reading
Posted Jul 20, 2011 at Web Analytics Management
Comment
0
Web Analytics KPIs = BS
I’m starting to prepare for the tutorial I’m giving at the JBoye Conference in Philadelphia on May 3. The class is called Beyond Visits and Page Views…How to Develop Actionable Web Metrics, Reports and Analysis. One of the areas that... Continue reading
Posted Mar 29, 2011 at Web Analytics Management
Comment
5
Aaron - thanks for the comment. Just to clarify, my understanding is not that you can't continue to administer SC as you are currently. The certification would be for setting the data processing rules. However, you make a good point about the challenge of keeping a solution like SiteCatalyst running on a limited budget. Perhaps this is yet one way to separate the customers who are likely in for the long haul and multiple upsells from those who aren't.
Phil
An “Under the Hood” Look at SiteCatalyst 15
On the fly segmentation, additional variables and custom events, display of multiple metrics on a single graph and presentation of unique visitors, visits and page views on all reports are the upgrades that got most folks excited about last week’s preview of SiteCatalyst 15 at the Omniture Summi...
The FTC Privacy Report - A Web Analytics Perspective
Posted Dec 9, 2010 at Web Analytics Management
Comment
4
Brian –
Thanks for the thoughtful response and I understand where you’re coming from. Let me clarify why I highlighted elements of the policies:
1.The potential use of GA and YWA in the US Federal government is a new opportunity and there are many folks I’ve spoken to who are not familiar with how these solutions track, or what they track. I’m simply explaining how this all works so people can make educated decisions about their choices.
2.There is a clear distinction in the policy regarding how GA tracks your site visitors and how they track your activity as an account user. This is not a question of right or wrong, or questioning how the data is used. I’m simply explaining the differences so potential consumers of GA are not surprised.
3.Privacy, differentiation in data collection and definition of Personal Identifiable Information (PII) are the focal points of OMB M-10-22. I would be re-miss in my analysis of the TOS and privacy policy if I did not point out the data being collected and how it is used. Again, this is not an issue of right or wrong. It’s not a judgement either. I just want to provide information that will help folks make informed decisions as it relates to how both GA and YWA deal with privacy, opt out and data retention. As I concluded, there other factors that should weigh into the decision of what vendor to use.
Best-
Phil
Google Analytics and Yahoo! Analytics Privacy, Data Ownership and Data Expiration
With the Office of Management and Budget providing a framework for enabling the use of persistent cookies for web site measurement (see post on New OMB Guidance for details) there is lots of interest among Federal web managers and communications staff in using Google Analytics (GA) and Yahoo! An...
Google Analytics and Yahoo! Analytics Privacy, Data Ownership and Data Expiration
Posted Nov 23, 2010 at Web Analytics Management
Comment
2
What the New OMB Guidance on Web Measurement Means for Federal Agencies?
I was overseas when the guidelines on the use of web analytics and measurement on Federal government web site was published on June 25 and then spent a few days tromping in the woods with my son, so I haven't... Continue reading
Posted Jul 6, 2010 at Web Analytics Management
Comment
0
Waiting for the new Federal Government Cookie Policy
Posted May 4, 2010 at Web Analytics Management
Comment
1
The Early Bird Catches Semphonic ThinkTank in DC
We started the Think Tank training series at last year's X Change, primarily in response to what we heard from clients and peers, web analysts, online marketing executives and web managers: There's not enough solid, "hands on", in depth training... Continue reading
Posted Apr 14, 2010 at Web Analytics Management
Comment
0
Subscribe to Web Analytics Management ’s Recent Activity