Unfortunately Microsoft just doesn't get it. If they are going to compete with the BIG boys with tablets, they Really net to hit everything 99.9%. It's great that the hardware is so awesome! Having a basically nonexistent email program a very lame word processor is just NOT acceptable. MS you have Outlook and MS Word, and this is THE best you could do!?!?!! What are you thinking? You think this will blow ALL of the other tablets off the map?!?!??? Where is Bill Gates when you need him? I don't think he would have EVER released a product in this state with what's at stake.