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Priya. S.
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A new SquareTrade study finds that 51% of iPhone accidents occur in the home, and 21% of those happen in the kitchen. SquareTrade also delves into the most popular kinds of liquid damage, and specific spots where iPhone accidents are common. Continue reading
Posted Oct 16, 2012 at SquareTrade Warranty Blog
Hi Jackie, Thanks so much for this feedback. The tests weren’t fake, but we hear where you’re coming from and we really appreciate this (plus we learned our lesson: No more bottle drops)! We’re going to remember this for our next drop test.
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SquareTrade's iPhone 5 and Galaxy S3 Drop Test, Dunk Test and Collision Test The latest SquareTrade face-off video is here, and we pitted the Samsung Galaxy S3 vs. the iPhone 5. The theme was Household Trauma. We tested the phones... Continue reading
Posted Sep 24, 2012 at SquareTrade Warranty Blog
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Hi Russell, We asked about the past twelve months in the survey we conducted. We phrased the question that way because we wanted to get a yearly estimate, and also because we wanted to get an accurate idea of timing and it can be difficult to remember timing past 12 months. Hope that helps answer your question!
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Hey Russell, Thanks for pointing this out--it's 11%, we fixed that glitch :)
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The latest SquareTrade iPhone study is out, and the revelations in it are sure to shock. The biggest news out of it? iPhones break, and that costs Americans a pretty penny! iPhone Repairs & Replacement Cost Statistics Damaged iPhones have... Continue reading
Posted Sep 18, 2012 at SquareTrade Warranty Blog
Hi Kaldrenon, they're balanced against the number of warranties owned in each state. And you're right, it would be interesting to see what percentage of iDevice owners called in, next to the total number! We'll bring that up with our research team.
Toggle Commented Aug 15, 2012 on The Clumsiest States at SquareTrade Warranty Blog
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Do you drop your iPad and iPhone a lot? Well, now some of you have something to blame it on: it’s not just you, it’s the STATE you live in! SquareTrade has taken a look at all of the Accidental... Continue reading
Posted Aug 15, 2012 at SquareTrade Warranty Blog
It's the brand new Galaxy S3 and iPhone 4S, put to the ultimate test: Dropped from ear-height, thrown by kids and fallen off a car. Who was the ultimate winner? We were pretty surprised ourselves... Continue reading
Posted Jun 6, 2012 at SquareTrade Warranty Blog
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We're announcing our Cell Phone Darwin Awards. Read 'em and get ready to squirm! 1. Falling into the fireplace 2. Dropped from the top of a wind turbine: “Dropped from the top of a wind turbine!! 200 feet to its... Continue reading
Posted Apr 23, 2012 at SquareTrade Warranty Blog
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Do you know someone who’s so clumsy you just know they’re going to break their beautiful new tablet? MP3 player? Phone? Anything? We’re giving away TWO free warranties, one for you and one for your friend! Just do this: Follow... Continue reading
Posted Apr 4, 2012 at SquareTrade Warranty Blog
7 on Your Side's Michael Finney came over to our office for a little drop test, and recommends our warranties for iPhones and iPads. Check it out! Continue reading
Posted Mar 26, 2012 at SquareTrade Warranty Blog
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Remember our reasearch comparing the iPad 2 with the iPad 1? Well, it landed us in Times Square! Take a look at the photo and check out our findings for yourself here: goo.gl/bVcNc Continue reading
Posted Mar 22, 2012 at SquareTrade Warranty Blog
We were so excited to get The new iPad in on Friday. Once we got it alone (there was a lot of swarming around it to see the new changes), we just had to…drop it. That’s right—we took it outside... Continue reading
Posted Mar 19, 2012 at SquareTrade Warranty Blog
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First we told you that it’s coming. Then we told you the iPad 2 breaks 3.5 times more than the iPad 1. Well, you don’t have to wait any longer—our biggest iPad warranty discount of the year is HERE. Give... Continue reading
Posted Mar 16, 2012 at SquareTrade Warranty Blog
That's a good point, you could be right.
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SquareTrade did a study on the breakage difference between the iPad 1 and 2, and our customers reported that the iPad 2 breaks 3.5 times more than the iPad 1. The number one cause of accidental damage was dropping it... Continue reading
Posted Mar 13, 2012 at SquareTrade Warranty Blog
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The new iPad has been announced! It has a high-resolution screen (3.1 million pixels!), an iSight camera, 1080P Video processing and voice dictation. All this and it comes in 4G LTE—crazy-fast internet, plus 10 hours of battery life for Wi-Fi... Continue reading
Posted Mar 7, 2012 at SquareTrade Warranty Blog
At SquareTrade, customer satisfaction is not just a business term but a core principal. We recently held a video contest too see what our customers think about us. The videos we recieved blew us away. We're sharing some SquareTrade customer... Continue reading
Posted May 31, 2011 at SquareTrade Warranty Blog
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Woohooo… SquareTrade recently won one of the most prestigious American Awards, The Stevie, for best customer service in the e-Commerce category. We are thrilled and excited to receive this award as a testimony of the hard work and dedication our... Continue reading
Posted Mar 1, 2011 at SquareTrade Warranty Blog
Hi Telveer, We are looking into that right now. Thanks for informing us. Regards, Priya S.
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Hi John, Sorry to know that you are not happy with your SquareTrade experience. However, it is clearly mentioned in your contract that SquareTrade does not cover accessories like Laptop chargers etc. If you like - We could get one of our customer experience managers to call you and explain the policy and/or answer any questions that you may have. You can email me at priyahelps(at)squaretrade.com Regards, Priya S
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Good to know you liked our post.
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This Super Bowl you could be watching the big game on a even bigger 55" Sharp Aquos LED TV. We are giving a TV to the winner and the winner's referrer. That's right we are giving away 2 TVs. Continue reading
Posted Jan 19, 2011 at SquareTrade Warranty Blog
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While everybody is blogging about all the great, awesome, superlative, unimaginable, OH MY God devices ( Ok ... so you get the picture). We're going to side step and give you a glimpse of the bizarre gadgets that were showcased... Continue reading
Posted Jan 10, 2011 at SquareTrade Warranty Blog