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Priya. S.
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iPhone and Home: SquareTrade Study
A new SquareTrade study finds that 51% of iPhone accidents occur in the home, and 21% of those happen in the kitchen. SquareTrade also delves into the most popular kinds of liquid damage, and specific spots where iPhone accidents are common. Continue reading
Posted Oct 16, 2012 at SquareTrade Warranty Blog
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Hi Jackie,
Thanks so much for this feedback. The tests weren’t fake, but we hear where you’re coming from and we really appreciate this (plus we learned our lesson: No more bottle drops)! We’re going to remember this for our next drop test.
Samsung Galaxy S3 vs. iPhone 5 Face-Off
SquareTrade's iPhone 5 and Galaxy S3 Drop Test, Dunk Test and Collision Test The latest SquareTrade face-off video is here, and we pitted the Samsung Galaxy S3 vs. the iPhone 5. The theme was Household Trauma. We tested the phones when they were dropped in the driveway, went for a swim in the p...
Samsung Galaxy S3 vs. iPhone 5 Face-Off
SquareTrade's iPhone 5 and Galaxy S3 Drop Test, Dunk Test and Collision Test The latest SquareTrade face-off video is here, and we pitted the Samsung Galaxy S3 vs. the iPhone 5. The theme was Household Trauma. We tested the phones... Continue reading
Posted Sep 24, 2012 at SquareTrade Warranty Blog
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Hi Russell,
We asked about the past twelve months in the survey we conducted. We phrased the question that way because we wanted to get a yearly estimate, and also because we wanted to get an accurate idea of timing and it can be difficult to remember timing past 12 months.
Hope that helps answer your question!
Americans Have Spent $5.9 Billion on Damaged iPhones
The latest SquareTrade iPhone study is out, and the revelations in it are sure to shock. The biggest news out of it? iPhones break, and that costs Americans a pretty penny! iPhone Repairs & Replacement Cost Statistics Damaged iPhones have cost Americans $5.9 billion since 2007 30% of iPhone...
Hey Russell,
Thanks for pointing this out--it's 11%, we fixed that glitch :)
Americans Have Spent $5.9 Billion on Damaged iPhones
The latest SquareTrade iPhone study is out, and the revelations in it are sure to shock. The biggest news out of it? iPhones break, and that costs Americans a pretty penny! iPhone Repairs & Replacement Cost Statistics Damaged iPhones have cost Americans $5.9 billion since 2007 30% of iPhone...
Americans Have Spent $5.9 Billion on Damaged iPhones
Posted Sep 18, 2012 at SquareTrade Warranty Blog
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Hi Kaldrenon, they're balanced against the number of warranties owned in each state.
And you're right, it would be interesting to see what percentage of iDevice owners called in, next to the total number! We'll bring that up with our research team.
The Clumsiest States
Do you drop your iPad and iPhone a lot? Well, now some of you have something to blame it on: it’s not just you, it’s the STATE you live in! SquareTrade has taken a look at all of the Accidental Damage from Handling (ADH) claims for iPhone and iPad warranties that are at least 6 months old, proje...
The Clumsiest States
Posted Aug 15, 2012 at SquareTrade Warranty Blog
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Samsung Galaxy S3 vs. iPhone 4S
It's the brand new Galaxy S3 and iPhone 4S, put to the ultimate test: Dropped from ear-height, thrown by kids and fallen off a car. Who was the ultimate winner? We were pretty surprised ourselves... Continue reading
Posted Jun 6, 2012 at SquareTrade Warranty Blog
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The Cell Phone Darwin Awards
Posted Apr 23, 2012 at SquareTrade Warranty Blog
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Twitter Giveaway!
Posted Apr 4, 2012 at SquareTrade Warranty Blog
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7 on Your Side's Michael Finney came over to our...
7 on Your Side's Michael Finney came over to our office for a little drop test, and recommends our warranties for iPhones and iPads. Check it out! Continue reading
Posted Mar 26, 2012 at SquareTrade Warranty Blog
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SquareTrade in Times Square!
Posted Mar 22, 2012 at SquareTrade Warranty Blog
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The new iPad vs. iPad 2 Drop Test AND 3-Year Coverage
We were so excited to get The new iPad in on Friday. Once we got it alone (there was a lot of swarming around it to see the new changes), we just had to…drop it. That’s right—we took it outside... Continue reading
Posted Mar 19, 2012 at SquareTrade Warranty Blog
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Our Biggest iPad Warranty Discount of the Year
Posted Mar 16, 2012 at SquareTrade Warranty Blog
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That's a good point, you could be right.
SquareTrade Customers Report iPad 2 Breaks 3.5 times more than iPad 1!
SquareTrade did a study on the breakage difference between the iPad 1 and 2, and our customers reported that the iPad 2 breaks 3.5 times more than the iPad 1. The number one cause of accidental damage was dropping it while in use, followed by falling off a table (ouch!). Can you believe that 9.8...
SquareTrade Customers Report iPad 2 Breaks 3.5 times more than iPad 1!
Posted Mar 13, 2012 at SquareTrade Warranty Blog
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The new iPad is Here!
Posted Mar 7, 2012 at SquareTrade Warranty Blog
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SquareTrade's Customers Talk About Their Experiences
At SquareTrade, customer satisfaction is not just a business term but a core principal. We recently held a video contest too see what our customers think about us. The videos we recieved blew us away. We're sharing some SquareTrade customer... Continue reading
Posted May 31, 2011 at SquareTrade Warranty Blog
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SquareTrade Wins The Stevie Award for Best Customer Service in the E-Commerce Category !!!
Posted Mar 1, 2011 at SquareTrade Warranty Blog
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Hi Telveer,
We are looking into that right now. Thanks for informing us.
Regards,
Priya S.
SquareTrade Super Size Super Bowl Giveaway. Are you Game?
This Super Bowl you could be watching the big game on a even bigger 55" Sharp Aquos LED TV. We are giving a TV to the winner and the winner's referrer. That's right we are giving away 2 TVs. Wondering what you have to do? Not much, Just click on this link. Like Us on Facebook. Enter your email...
Hi John,
Sorry to know that you are not happy with your SquareTrade experience. However, it is clearly mentioned in your contract that SquareTrade does not cover accessories like Laptop chargers etc.
If you like - We could get one of our customer experience managers to call you and explain the policy and/or answer any questions that you may have. You can email me at priyahelps(at)squaretrade.com
Regards,
Priya S
SquareTrade Super Size Super Bowl Giveaway. Are you Game?
This Super Bowl you could be watching the big game on a even bigger 55" Sharp Aquos LED TV. We are giving a TV to the winner and the winner's referrer. That's right we are giving away 2 TVs. Wondering what you have to do? Not much, Just click on this link. Like Us on Facebook. Enter your email...
Good to know you liked our post.
CES 2011: The Bizarre Stuff!
While everybody is blogging about all the great, awesome, superlative, unimaginable, OH MY God devices ( Ok ... so you get the picture). We're going to side step and give you a glimpse of the bizarre gadgets that were showcased at CES 2011. 1) Leading the list is ArtPro Nail: Simply put it is a...
SquareTrade Super Size Super Bowl Giveaway. Are you Game?
Posted Jan 19, 2011 at SquareTrade Warranty Blog
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CES 2011: The Bizarre Stuff!
Posted Jan 10, 2011 at SquareTrade Warranty Blog
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