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Stephen Gill
Ann Arbor, Michigan
I'm an independent consultant specializing in increasing the impact of learning in organizations.
Recent Activity
Art, thanks for your comment.
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Robb, thanks for this thoughtful piece. A good reminder that, regardless of the industry, we need to be "available, relevant, and actionable".
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Ben, I think we have to consider what is the best way to design our workplaces. What kind of culture do we want? What is the best kind of environment for the organizations strategies and goals? There is no rule that says worker bees should work in cubicles while managers should be in private offices. These are decisions, not laws.
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Ben, thanks for your comment.
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MorganMAIT, I appreciate your comment on our book chapter. The self-directed learner is an essential role of the modern workplace.
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David, thanks for adding evidence to the profound change going on in the workplace.
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Mark, thank you for your comment. I agree; managing hands is no longer the model we need for managing minds.
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Bernie, always appreciative of your insightful comments, especially from your background in management and executive coaching.
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Work is No Longer Work The nature of work is changing. This world is one in which humans no longer make things or fix things or sell things or provide basic services. Work has become mind-intensive instead of hand-intensive. People... Continue reading
Posted Sep 14, 2018 at The Performance Improvement Blog
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It's a vexing question: As automation, robots, and AI do more of the work that people used to do, and do it better and safer in many cases, what will people be doing and how should we educate and train... Continue reading
Posted Aug 8, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Eight). We think that the heart of managing minds was summed up years ago by Antoine de Saint-Exupéry, who was a... Continue reading
Posted Jul 3, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Seven). The culture that underpins a managing minds approach must support and encourage an ongoing and collective discovery, sharing, and appli­cation... Continue reading
Posted Jun 25, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Six). In today’s world, where you, your employees, and your company are completely transparent, your reputation is your most valuable asset.... Continue reading
Posted Jun 19, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Five). There is a moment in the movie The Matrix when Trinity says, “I need to know how to fly a... Continue reading
Posted Jun 12, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Four). Push training is a siloed, top-down, management-driven approach that sends people to formal training events where they receive nice-to-know information—as... Continue reading
Posted Jun 5, 2018 at The Performance Improvement Blog
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In a letter that Howard Schultz, Executive Chairman of Starbucks, published in today's New York Times, he describes what his stores and offices will be doing this afternoon to address the problem of racial bias in the company: More than... Continue reading
Posted May 29, 2018 at The Performance Improvement Blog
Chrispinus, thanks for your comment. If online learning is the best solution given the content to be learned and the learning circumstances, then, of course, we should apply the best instructional design methods and evaluate the impact on learning.
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Gladys, thanks for your comment. Learning, including formal training and all of the other ways people learn in organizations, is an investment in the future success of individuals, teams, and the organization as a whole. We have to convince leaders of this fact.
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Esther, thanks for your comment.
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Esther, thanks for your comment. Higher education institutions around the world are facing pressures from rapid change due to technology, globalization, competition from innovative learning resources, etc. These organizations need to be learning and changing constantly.
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Three). The command-and-control model for organizations was developed to maintain order in large marching armies with the mission to destroy other... Continue reading
Posted May 21, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Two). The future of how we learn in our organizations is a popular topic. But unless you are responsible for developing,... Continue reading
Posted May 15, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter One). As the economic paradigms change, a corporate Darwinism takes over and the companies that fail to change and evolve disappear.... Continue reading
Posted May 3, 2018 at The Performance Improvement Blog
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Most companies (and governments) today are managed in a command-and-control style of leadership that prevents them from becoming high performing, sustainable organizations. Although command-and-control is our natural tendency as leaders, we must resist this temptation for the sake of our... Continue reading
Posted Apr 25, 2018 at The Performance Improvement Blog
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In response to a racially charged incident at a Starbucks in Philadelphia that resulted in the unnecessary arrests of two black males waiting for a friend, the company has announced that it will “…close more than 8,000 of its stores... Continue reading
Posted Apr 19, 2018 at The Performance Improvement Blog