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Stephen Gill
Ann Arbor, Michigan
I'm an independent consultant specializing in increasing the impact of learning in organizations.
Recent Activity
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It's a vexing question: As automation, robots, and AI do more of the work that people used to do, and do it better and safer in many cases, what will people be doing and how should we educate and train... Continue reading
Posted Aug 8, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Eight). We think that the heart of managing minds was summed up years ago by Antoine de Saint-Exupéry, who was a... Continue reading
Posted Jul 3, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Seven). The culture that underpins a managing minds approach must support and encourage an ongoing and collective discovery, sharing, and appli­cation... Continue reading
Posted Jun 25, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Six). In today’s world, where you, your employees, and your company are completely transparent, your reputation is your most valuable asset.... Continue reading
Posted Jun 19, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Five). There is a moment in the movie The Matrix when Trinity says, “I need to know how to fly a... Continue reading
Posted Jun 12, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Four). Push training is a siloed, top-down, management-driven approach that sends people to formal training events where they receive nice-to-know information—as... Continue reading
Posted Jun 5, 2018 at The Performance Improvement Blog
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In a letter that Howard Schultz, Executive Chairman of Starbucks, published in today's New York Times, he describes what his stores and offices will be doing this afternoon to address the problem of racial bias in the company: More than... Continue reading
Posted May 29, 2018 at The Performance Improvement Blog
Chrispinus, thanks for your comment. If online learning is the best solution given the content to be learned and the learning circumstances, then, of course, we should apply the best instructional design methods and evaluate the impact on learning.
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Gladys, thanks for your comment. Learning, including formal training and all of the other ways people learn in organizations, is an investment in the future success of individuals, teams, and the organization as a whole. We have to convince leaders of this fact.
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Esther, thanks for your comment.
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Esther, thanks for your comment. Higher education institutions around the world are facing pressures from rapid change due to technology, globalization, competition from innovative learning resources, etc. These organizations need to be learning and changing constantly.
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Three). The command-and-control model for organizations was developed to maintain order in large marching armies with the mission to destroy other... Continue reading
Posted May 21, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Two). The future of how we learn in our organizations is a popular topic. But unless you are responsible for developing,... Continue reading
Posted May 15, 2018 at The Performance Improvement Blog
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Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter One). As the economic paradigms change, a corporate Darwinism takes over and the companies that fail to change and evolve disappear.... Continue reading
Posted May 3, 2018 at The Performance Improvement Blog
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Most companies (and governments) today are managed in a command-and-control style of leadership that prevents them from becoming high performing, sustainable organizations. Although command-and-control is our natural tendency as leaders, we must resist this temptation for the sake of our... Continue reading
Posted Apr 25, 2018 at The Performance Improvement Blog
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In response to a racially charged incident at a Starbucks in Philadelphia that resulted in the unnecessary arrests of two black males waiting for a friend, the company has announced that it will “…close more than 8,000 of its stores... Continue reading
Posted Apr 19, 2018 at The Performance Improvement Blog
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The workplace is changing and the way organizations manage and develop people is changing in response. In the last century Industrial Economy, people were hired basically to work with their hands and do what they were told to do. In... Continue reading
Posted Apr 18, 2018 at The Performance Improvement Blog
The workplace is changing dramatically and managers need to change the way they manage people in order to keep up. Listen in on my conversation with David Grebow and Andi Simon as we explore these changes in work, management, and... Continue reading
Posted Apr 2, 2018 at The Performance Improvement Blog
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Governor Rick Snyder of Michigan, like all state governors, is grappling with closing the gap between thousands of high-paying job openings and a shortage of workers to fill those jobs. To solve this problem, the Michigan Governor has initiated what... Continue reading
Posted Mar 21, 2018 at The Performance Improvement Blog
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BRUSSELS — For the first time, a Belgian criminal court has convicted a man of “sexism in the public space,” for verbally abusing a female police officer who tried to question him after he was seen jaywalking. The New York... Continue reading
Posted Mar 9, 2018 at The Performance Improvement Blog
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The most important role of L&D professionals is to coach managers in facilitating learning in organizations. This is their future. The days of instructor-centered employee learning are over. The rapid pace of change, technology (automation, robots, AI, AR, etc.), globalization,... Continue reading
Posted Feb 26, 2018 at The Performance Improvement Blog
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I’m afraid some companies are regressing to the workplace Taylorism of the early 1900s, a time when efficiency became more important than humanity. In an attempt to increase productivity and lower costs, companies are installing technology that monitors and controls... Continue reading
Posted Feb 9, 2018 at The Performance Improvement Blog
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How do you find agile learners, people who can curate information for themselves, use a wide variety of learning methods, and quickly apply new learning to their work? In our new book, Minds at Work: Managing for Success in the... Continue reading
Posted Jan 22, 2018 at The Performance Improvement Blog
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Modern organizations need agile learners. Given the pace of change due to technology, globalization, workforce diversity, and hyper-competition, people need to continually acquire and apply new knowledge, skills, and values at a rate unheard of in previous eras. As we... Continue reading
Posted Jan 17, 2018 at The Performance Improvement Blog
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LAD Global, in partnership with the Singapore Training and Development Association, has made my short course on evaluation of training and learning available for free online. I hope people involved in talent development will find this course to be a... Continue reading
Posted Jan 8, 2018 at The Performance Improvement Blog