This is Susan Abbott's TypePad Profile.
Join TypePad and start following Susan Abbott's activity
Specialist in customer experience, insight and innovation
Interests: Professionally, I'm interested in organization design, innovation strategy, customer experience, qualitative research and culture. My actual work involves qualitative research, studying trends, facilitating innovation, and professional speaking. Personally, I'd expand this list to art, travel, the great outdoors, skiing and scootering. Plus I love great design, stationery stores and cool tech stuff.