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Tom Leung
Seattle
I heart Product.
Recent Activity
Thx Derrek. I'll be pretty transparent so stay tuned as we go through the wild ride together.
Expanding the blog from Product Management to Entrepreneurial Management
Hello ABS Readers! As you know, I've been fairly consistently blogging about software product management for the last couple of years. This made sense because I was the head of a 20 person product team in my last job. As of this Monday, I've taken the entrepreneurial plunge and am now head o...
Thx Steve. Totally agree. I have been having at least 2 meetings a day partly for that reason exactly.
Expanding the blog from Product Management to Entrepreneurial Management
Hello ABS Readers! As you know, I've been fairly consistently blogging about software product management for the last couple of years. This made sense because I was the head of a 20 person product team in my last job. As of this Monday, I've taken the entrepreneurial plunge and am now head o...
Amen to that. I was a co-founder of a startup back in 1999 and it was freaking intense. My hope is I'll be a bit smarter and more thoughtful this time around so that when the challenges present themselves, I'll keep my head straight!
Expanding the blog from Product Management to Entrepreneurial Management
Hello ABS Readers! As you know, I've been fairly consistently blogging about software product management for the last couple of years. This made sense because I was the head of a 20 person product team in my last job. As of this Monday, I've taken the entrepreneurial plunge and am now head o...
Thx Eric. I'm guessing ur a Chrome user? At any rate, someone on my team would love to interview you to get more feedback. Can you shoot a mail to rfritzky marchex.com and tell him Tom sent you. We'll hook you up with a Starbucks card for your trouble!
Help Test a Minimally Viable Product
Hi Folks: Practicing what I preach, we've been iterating on a new concept which allows you to one-click call any telephone number from Firefox for free. Call any telephone number on any web page from browser, bridge to your mobile, or text the number for future reference. It only works in Fir...
how's that for agile ;-)
Dear Groupon and Amazon Offers
Incoming ICBM from Zuck's death star?
ok just swapped out sharethis for like :-)
Dear Groupon and Amazon Offers
Incoming ICBM from Zuck's death star?
So true, closes i have is the sharethis widget :-(
Dear Groupon and Amazon Offers
Incoming ICBM from Zuck's death star?
Sacrelage!
Design Thinking...the video
Just stumbled across this... Apparently Tim Brown gave this presentation at the MIT Sloan School (not sure why he didn't do this at HBS).
Who said anything about being subtle ;-) In all seriousness, I mainly don't like the clumsiness of writing "he or she" all the time and we live in such a male dominated world that saying "she" is my small way of saying, the PM doesn't always need to look like Brad Pitt (otherwise, I'd be out of job too).
What makes a Rock Star PM Candidate?
We often talk about looking for rock stars as PM's and recently, my team and I have been talking a bit about what exactly we mean. Our goal is to put together the best product team in the country and we really mean it so we've mulled over what specifc characteristics do we think help us get t...
Ganesh it's a fair point and we can't ignore the customers' own stated "requirements" even if they're sometimes more like expectations than needs. Furthermore, sometimes their requirements are perfectly valid (though in that case they'd be used and not be on the chopping block).
That said, I would argue that if you spend a too many cycles meeting the check boxes for RFP's and analyst reports, you might risk ending up with a parity product? Perhaps you can really deliver breakthrough innovation AND satisfy the conventional wisdom requirements but that's a tall order.
I got to wonder if innovative enterprise-oriented products like Xobni, Salesforce, Yammer, Adwords Editor, Doubleclick, and Snagit went at least partially outside the Analyst feature tables to change their respective games...
When is it Time to Kill Your Own Product or Feature?
We product people often talk about rapid iteration and trying lots of things. In reality, the only way to do that well is to also kill a lot of things. Otherwise, you look up and before you know it, you've got a portfolio of features or products that are consuming cycles to support and enhan...
Thx for stopping by Wayne. If you find any rock stars who decide they prefer Seattle, send 'em my way ;-)
What makes a Rock Star PM Candidate?
We often talk about looking for rock stars as PM's and recently, my team and I have been talking a bit about what exactly we mean. Our goal is to put together the best product team in the country and we really mean it so we've mulled over what specifc characteristics do we think help us get t...
Hi Chris. Be my guest! The web was meant to be open :-)
What makes a Rock Star PM Candidate?
We often talk about looking for rock stars as PM's and recently, my team and I have been talking a bit about what exactly we mean. Our goal is to put together the best product team in the country and we really mean it so we've mulled over what specifc characteristics do we think help us get t...
Interesting enough, some folks on twitter are huge proponents of listing all of a products legacy features in a PRD in order to provide context. That seems pretty hard core to me. I find engineers and program managers won't read any PRD over 10 pages and most of them need to be mocks.
Massive PRD's and How to Deal With Them
Below is a reader question and my answer as a guest post for the Ask a Product Manager blog. I recently joined an organization that develops software for life sciences, a highly regulated industry. As a vendor in this vertical, we are constantly audited by clients for our quality practices in ...
Hi Puneet:
Sorry for the confusing abbreviation. No-res mockups are a UI design that's particularly low-resolution, i.e., very rough sketch. Used as a prop to enable more productive customer interviews and flesh out early concept ideas.
Tom
Ideation is Overrated, Internal Buy In is the Real Innovation Showstopper
Comparatively speaking, new product ideas are cheap. It's buy in, execution, and timing that separate the doers from the dreamers. As an example, here are times where I sucked at getting buy in... In 2004 at MSN, I unsuccessfully proposed an idea where we'd take people's IM status messag...
Hi Puneet, I'd consider a few options:
1) Ask your manager or other internal mentors to allow you to work on a project with them that utilizes those skills.
2) If #1 doesn't work, just volunteer to drive some project in your spare time and find an external mentor.
3) Consider a continuing education, weekend workshop (likve SVproduct), or online learning.
Hope this helps. Tom
The Ultimate Product Management Curriculum
I recently was on a conference call giving feedback about proposed updates to syllabus for UW's certificate in software product management program. This got me thinking more so I thought I'd do a post about it. What would I include in the ultimate PM education curriculum? Here's my 2 cen...
there are some interesting comments on this topic from folks on the FP Page if you're interested.
http://www.facebook.com/pages/Always-be-Shipping/154639537882335
The Ultimate Product Management Curriculum
I recently was on a conference call giving feedback about proposed updates to syllabus for UW's certificate in software product management program. This got me thinking more so I thought I'd do a post about it. What would I include in the ultimate PM education curriculum? Here's my 2 cen...
If I were at an It company, I'd then move to either a small cap or a startup. If I didn't mind the risk and found a super cool startup, I'd go that route. If I found a small cap with a big time stretch opportunity and I didn't want early stage risk, I'd go that route.
I personally would probably not move to an incumbent from an It company since if I really wanted to play defense at the industry leader, I'd be better off staying at the It company for a couple more years as it transitioned to incumbency.
Comparing Product Management Jobs at Startups vs Small Caps vs Big Guys
I was recently meeting with some MBA students and offering some advice on comparing product management opportunities at different sized companies. Thinking this might make a good ABS post, below is a summary of my sense of the pros and cons and the kinds of people that are best suited for each ...
Yep. "loop" means series of 1:1 interviews with different individuals at the potential employer usually takes 4-6 hours total.
Evaluating PM Candidates -- what's the ultimate loop?
Lately, we've found that our loops seem to have very low correlation to actual performance. Some people who scraped by do well, a few people who nailed the loop have flopped, and basically, loop feedback seems to be only marginally useful at predicting actual success. The only thing that se...
Hi Daria. I totally agree. It was mainly laziness on my part doing a google image search for "headshots" and finding that most of the female pictures seemed to be fashion model types.
FWIW, some of the best product/ux/pgm/etc people I've worked with have been women. In my last job, our VP was a super smart woman and I learned a lot about leadership from her example. Thanks for taking the time to give feedback and following the blog.
Tom
When Product Manager's Announce a Release on Facebook
I saw funny some funny fake FB walls featuring folks like Abe Lincoln and got inspired. What if PM's launched their products on FB and their team members were FB friends (and were in particularly open and snarky moods)? Hope you enjoyed this as much as I did making it. FWIW, over the yea...
dear google search pm,
i've started using the spacebar more to jump down below the fold and found another bug.
if you type in "dog tricks" and you hit the space bar twice after the "s" in "tricks", I'd expect it to jump to below the fold. instead it thinks i want to search for "dog tricks " which kind of makes no sense. you should assume the second space bar tap means jump down, not search for content with two spaces.
thanks,
abs pm
Dear Google Search PM
As much as I like Instant Search on Google, I've found it really painful to see more search results once I've hit Enter. Currently, there's a little blue arrow next to the first result; if you scan the screen and if you want to see more results, you may be tempted to hit the down arrow. Go...
Update: Turns out the sticker style, while much neater looking new, is very hard to erase and after a few days looks like a 3 year old whiteboard. The whiteboard paint on the other hand worked out really well and is really easy to erase. It also gives you max writing area. Only thing we'll be doing differently is smoothing the underlying surface first so we don't have this orange skin effect which can make it a bit harder to draw fine details.
White boards: the Parchment of Modern Business?
In the world of product development, a few people around a whiteboard can bring orders of magnitude of increases in productivity, creativity, and fun versus the same few people sans whiteboard. The ability of a group of people to rapidly communicate complex concepts, record content, and evolv...
Yeah, he was doing a sound bite interview and the irony is they were just about to go a layer deeper into some more insights when he trivialized their research. The good news is I don't think he was trying to be a jerk, he just didn't grasp the depth of their findings.
Getting Ready for an Exec Review? Be like Wonder Woman.
Interesting research by HBS and Columbia professors on body poses, confidence, and hormone levels in the workplace. As with all news interviews, way too short and rushed an interview but the images were entertaining. The takeaway, be as expansive as possible in your body language to assert you...
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