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I'm not sure if this is good news or bad news. It's a shock, actually. I've grown very comfortable with the high level of customer support and technical expertise that Modwest offers, not to mention their friendly can-do attitude. I'm just a very small fish in the pond, but I have clients that I host with Modwest and am uncomfortable with a change from a small, well-run local business to being part of a telecom, albeit a non-profit coop. I never want to be in the position I was in when I came to Modwest - without someone to call when there is a problem, with overseas technical support that doesn't give a darn, with restrictive technology and outdated hosting solutions. (I'm a bit taken aback that I had to find this out in a blog post and not a general release or an email - had I not happened to stop by to check stats, it might have been months before I knew.) PLEASE tell me that none of that is going to happen and that I won't wake up one morning and realize I'm talking to someone in the Philippines who I can't understand, part of some corporate maze that is more interested in selling me VOIP than in helping me build a web design and development company. I like Modwest the way it is, thank you, and, to paraphrase a certain movie," I know engineers.. they just love to change things". Please don't let that happen. is now following The Typepad Team
Mar 9, 2012