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John Jorgensen
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Great post. This people instead of users idea really resonates with me and i feel its an important distinction. This sort of thing is what may end up becoming a large factor in separating the future successful internet start ups from the failures.
Commented Jul 26, 2007 on Users fight back at Empowered
Users fight back
by Josh Bernoff Thanks to posts by Steve Rubel (along with a tweet) and the BBC, my musings about the word "user" have generated a huge surge in traffic and opinions here at the Groundswell. The blogosphere's response has been overwhelming positive -- look here and here, for example. This is tho...
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