This is Bay Jordan's Typepad Profile.
Join Typepad and start following Bay Jordan's activity
Join Now!
Already a member? Sign In
Bay Jordan
Inspiring organisational transformation through my 'Every Individual Matters' Model
Recent Activity
Image
Do you have a strategy-execution gap? This may not be something you would readily admit, even to yourself. But, please pause for a moment and consider the question deeply, seriously and honestly. I suspect that if you were to do... Continue reading
Posted 4 days ago at Zealise Blog
Image
Change is a fact of life. It is also a major factor in it. Increasingly so. Both the amount of change and the faster pace of change are widely acknowledged. No doubt you feel it yourself. Just imagine what somebody... Continue reading
Posted Oct 23, 2017 at Zealise Blog
Image
“Management is not leadership.” Those bald words are from John Kotter’s 2012 updated preface to his 1996 book “Leading Change.” He makes the statement to highlight the theme of the second chapter. Yet the whole sentence reads, “The simple insight... Continue reading
Posted Oct 12, 2017 at Zealise Blog
Image
There has been a quiet revolution over the past decade or two. I am referring to the shift from “Customer Service” to “Customer Experience.” This shift has been so subtle and unheralded that it has been more evolution than revolution.... Continue reading
Posted Oct 3, 2017 at Zealise Blog
Image
You cannot help wondering what management lessons need to be learned from the Grenfell Tower Fire disaster. Undoubtedly the Inquiry will highlight many. Yet it appears that there also plenty to be learned from the post-fire management. It seems that... Continue reading
Posted Jul 5, 2017 at Zealise Blog
Image
If you think about it, no organisational failure of any magnitude can come as a surprise. Someone, somewhere, was aware that things were not right. Yet those people either did not say anything or their concerns were ignored. For instance,... Continue reading
Posted Jun 23, 2017 at Zealise Blog
Image
Change has been endemic in business for decades. Yet identifying, initiating and implementing it successfully has never been straightforward and results almost invariably fall short of expectations. All too often this failure is attributed to employees’ reluctance to change and... Continue reading
Posted May 11, 2017 at Zealise Blog
Image
The perpetual balancing act between selfishness and selflessness, or self-interest and group-interest, is evolutionarily fundamental. So much so that it has been described as “The Paradox of Being Human.” Thus, while I have written about it before, I have not... Continue reading
Posted Apr 28, 2017 at Zealise Blog
Image
Recently I came across an article in the July-August 2015 Harvard Business Review entitled, “People before Strategy.” (I am not sure the link will work, but you can try clicking here to read it for yourself.) I was particularly struck... Continue reading
Posted Apr 13, 2017 at Zealise Blog
Image
“Mine!” Who hasn’t heard a young child say that? The concept of ownership is one of our most primitive senses. Indeed, I once read that the difference between North American and South American history, (both colonised around the same time)... Continue reading
Posted Mar 29, 2017 at Zealise Blog
Image
In 1991 Charles Handy concluded that the basic purpose of an organisation is to perpetuate itself within the context of the environment in which it operates. You might not have thought about it in quite that way, but that conviction... Continue reading
Posted Mar 23, 2017 at Zealise Blog
Image
Of course you are not a talking head. But are you – or any members of your team – in danger of becoming one or being seen as one? A talking head is defined as “A person, especially a news... Continue reading
Posted Mar 16, 2017 at Zealise Blog
Image
“Fortune favours the bold.” Or, perhaps Queen Elizabeth I’s legendary rendering of the sentiment as “Faint heart never won fair maiden”, may be more appropriate here. But, whichever statement you prefer, it’s true. After finally unveiling 'Love at Work' after... Continue reading
Posted Mar 9, 2017 at Zealise Blog
Image
The idea was novel. It had promise. It was exciting. Yet part of me still baulked. “People won’t take me seriously.” “I will be ridiculed.” “It is too alien: no businessman would be interested.” Those were just some of the... Continue reading
Posted Mar 2, 2017 at Zealise Blog
Image
Continuing with the recent theme of leadership and the question of whether or not you are a good leader, here is something else you can do to find out. Ask yourself, “Do I focus on value?” That might seem like... Continue reading
Posted Feb 23, 2017 at Zealise Blog
Image
Continuing with the last week’s theme and pursuing the subject of leadership and the question of whether or not you are a good leader, another area worth assessing is your organisational well-being. Is this a topic you ever consider and,... Continue reading
Posted Feb 16, 2017 at Zealise Blog
Image
Imagine, right now, that you are attached to a lie-detector and you are asked, “Are you a good business leader?” How would you answer? If you are supremely confident, you might respond quickly, “Of course!” If you are more modest... Continue reading
Posted Feb 9, 2017 at Zealise Blog
Image
Change is an integral part of life. So much so that we are often completely unaware of it. We simply wake up one day to the realization that something familiar isn’t quite the same as we thought it was. We... Continue reading
Posted Feb 2, 2017 at Zealise Blog
Image
You don’t have to be a leader to be aware of the pace of change and the challenges of competing and surviving in today’s global market. As a leader, however, you certainly face them every working hour; perhaps every waking... Continue reading
Posted Jan 26, 2017 at Zealise Blog
Image
You probably know that, if you put a frog in cold water and slowly heat it, it will eventually boil to death. This fact was popularised by management guru Charles Handy in his 1989 book, “The Age of Unreason.” But,... Continue reading
Posted Jan 19, 2017 at Zealise Blog
Image
We are now well into the new year. As the days pass and you settle back into your routine, you may find yourself struggling to keep your resolutions. You may even already have broken them. Certainly all the promise of... Continue reading
Posted Jan 12, 2017 at Zealise Blog
Image
“Mine!” “No! Mine!” How often have you seen that scenario play out? I certainly found it a recurring theme over the holidays as I watched my two very young grandchildren play. And I would guess that 95 out of 100... Continue reading
Posted Jan 4, 2017 at Zealise Blog
Image
It seems to come around more quickly than ever, as if trying to catch you by surprise. Nevertheless, ready or not, it is once again the time of the year to take a break from business and the responsibilities of... Continue reading
Posted Dec 21, 2016 at Zealise Blog
Image
Rather ironically, hours after posting my blog last week (Cats, Caterpillars and Business), I received reinforcing information that substantiated all my points. And from no less an authority than Professor Gary Hamel. He enumerates the staggering scale of efficiencies that... Continue reading
Posted Dec 14, 2016 at Zealise Blog
Image
Have you ever noticed how sensitive a cat’s fur is? Barely touch a sleeping cat and it will twitch where you touch it. It’s purely reflex, I know, but it is something I love doing and always makes me smile.... Continue reading
Posted Dec 8, 2016 at Zealise Blog