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Flint Lane

http://billtrust.typepad.com

Interests: poker, startups, technology, basketball, entrepreneurship.

Recent Activity

This Blog is Dead, Long Live my Blogging!

After blogging heavily for 6 years, and not so much last two years, I'm ready to call it day on blogging in this format. Feels to me that there are better ways to communicate these days including Twitter (https://twitter.com/FlintLane) and... Continue reading

Posted Jan 6, 2016 at Flint's Blog

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Does the world really need another "Pay Anyone" service?

Six and half years ago I started blogging with my first post entitled "Does the world really need another blog?" Today's post is about a new Pay Anyone service that Billtrust launched last week that I think will be a... Continue reading

Posted Nov 25, 2014 at Flint's Blog

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Billtrust Acquires Open Scan Technologies

Billtrust announced today that we have acquired Open Scan Technologies based in Denver, CO. This is an incredibly interesting deal on so many levels and we couldn’t be more excited to welcome the Open Scan team to Billtrust. Open Scan... Continue reading

Posted Jul 17, 2014 at Flint's Blog

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Why Invoicing needs iTunes!

I spend way too much of my time thinking about how to transform the Business-to-Business (B2B) invoicing process. For those who aren't familiar with this wonderfully sexy problem, about 10,000,000,000 (that's billion) times a year a business mails a piece... Continue reading

Posted Jan 21, 2014 at Flint's Blog

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The Secret to Great Hiring? Treat it like Sales.

We have dozens of hiring managers at Billtrust who are involved in the hiring process for their groups as well as other departments. They all have different styles for sourcing, interviewing, and hiring. As expected, they experience a variety of... Continue reading

Posted Sep 9, 2013 at Flint's Blog

1

The Worst and Most Important Job a CEO Must Do

I love being the CEO of Billtrust. There are so many great things I get to do. I set strategic direction and make big product bets that we hope will change the industry. I meet a ton of incredibly interesting... Continue reading

Posted Aug 4, 2013 at Flint's Blog

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Using Your Board as a Weapon!

I've been thinking a lot lately about the Billtrust Board of Directors. Not because I'm worried about it. More because people keep asking me about it. A local CEO I had lunch with the other day asked me how we... Continue reading

Posted May 8, 2013 at Flint's Blog

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Having An Open Customer Dialog

Below is a note that I sent today to all of our customers. I think it's important that our customer base knows that we listen and that there is a direct line of communication between them and me. I would... Continue reading

Posted Mar 7, 2013 at Flint's Blog

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Becoming The Market Leader

If I asked you who the market leaders in the outsourced payroll business were, I would guess that most people would come up with ADP or Paychex. If I asked who is the market leader in outsourced billing business, most... Continue reading

Posted Feb 17, 2013 at Flint's Blog

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Each December we try to craft a theme that is supposed to guide our company behavior for the coming year. A theme is different than concrete and specific goals. Goals are really important and each of our division leads has... Continue reading

Posted Jan 1, 2013 at Flint's Blog

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Billtrust Announces Major Capital Raise of $25 Million

We're very excited to announce that last week we closed on $25 Million in new financing from Bain Capital Ventures. It was covered in a number of press journals including here and here. I've received a number of questions about... Continue reading

Posted Nov 19, 2012 at Flint's Blog

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What is "Customer Centric Billing?"

For 11 years we've been positioning Billtrust's "outsourced billing service" as a solution to all of a vendor's accounts receivable needs - everything from print/mail to email to world class electronic billing and payment. We've had tremendous success thanks to... Continue reading

Posted Oct 14, 2012 at Flint's Blog

1

Flint Lane is now following Jeff Atwood

Aug 14, 2012

Why We Do What We Do

The most rewarding thing for me about business is when customers get real value out of our solution. We're solving real problems and we're making their lives easier. You know what's even better? When our customer's customers also get real... Continue reading

Posted Aug 2, 2012 at Flint's Blog

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If I Wasn't So Busy I Could.....

This weekend I was at my Mom's and I was encouraging her to get on this new Facebook thingy so she could better stay in touch with her grandkids. Her answer, which she has given me before, was that she... Continue reading

Posted Jul 2, 2012 at Flint's Blog

1

The Mystery of Patents

A patent used to be something to be proud of. You work hard, invent something creative and new, and protect your invention with a patent so nobody could rip off your design. Thomas Edison had over 2,000 patents granted to... Continue reading

Posted May 1, 2012 at Flint's Blog

1

Great By Choice

Just finished the new Jim Collins book, Great By Choice, and it was a home run. Collins is obviously a legendary business author so the bar was set high, and in my mind he cleared it easily. In typical fashion,... Continue reading

Posted Mar 22, 2012 at Flint's Blog

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YACS - Invoice Central

Over the last ten years, Billtrust has been very successful in helping companies roll out what the industry calls "biller direct" electronic billing sites. If you go directly to one of our customer's web sites, there will usually be a... Continue reading

Posted Feb 21, 2012 at Flint's Blog

7

How fast is Too Fast?

I've been blogging for almost 4 years. I started off strong, like most bloggers, with several posts per month. Over the last year or so, I've settled into a once or twice per month rhythm. This is my first post... Continue reading

Posted Dec 26, 2011 at Flint's Blog

2

Biltrust Chapter 3 Begins

Below is an email that I recently sent out to our entire company. Since a lot of our customers and partners read this blog, this may be interesting for you. Billtrust recently turned ten years old. Not only was this... Continue reading

Posted Oct 20, 2011 at Flint's Blog

0

Why We Bought Invoice Connection

Today we announced the acquisition of Invoice Connection (press release here), a competitor in the outsourced billing space. Billtrust and Invoice Connection have been competitors for several years. Despite the rivalry, there has always been a mutual respect for each... Continue reading

Posted Sep 7, 2011 at Flint's Blog

7

Life is often about managing risk. Which college to go to, what job to take, when to sell a stock, how much exercising to do, how often to "forget to take the garbage out" before getting in trouble with the... Continue reading

Posted Aug 2, 2011 at Flint's Blog

5

Congrats on the Award....Now Get Back To Work

It's award season again, and I was privileged to receive two great awards. The IFO named me one of the Top 25 Most Influential Financial Operations Professionals and I'm also a finalist for E&Y's Entrepreneur of the Year in NJ.... Continue reading

Posted May 24, 2011 at Flint's Blog

1

We're doing a lot of interviewing lately, we always seem to be on the hunt for great talent in a number of areas. There are so many schools of thought about how best to interview people that I've lost track.... Continue reading

Posted Apr 19, 2011 at Flint's Blog

4

They Must Be Giving it Away!

If you think this picture looks strange, you're right, it does. It was 34 degrees yesterday in New Jersey, and there was a line outside of the local water ice place a mile long. Water ices, or italian ices, as... Continue reading

Posted Mar 21, 2011 at Flint's Blog

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