January 28th, 2012, Stanford University School of Engineering Continue reading

January 25th, 2012, UC Berkeley Continue reading

This post was contributed by Tanya Loh, Yammer's Engagement Strategist An independent research group confirms the economic impact of Yammer Sure, connecting employees across departments, geographies, and generations through real-time communications yields significant qualitative benefits and outcomes. Enterprise social networking... Continue reading

Are you coming to Lucene Revolution? Our search architect Boris Alexandrovsky is going to be there and speaking in a 10:45 session called "Real-time search at Yammer". Want to learn more about Boris and his methodology? Make sure to check... Continue reading

Many of our Yammer enthusiasts have been asking for keyboard shortcuts to make collaborating on Yammer even faster. Without further ado, here are the shortcuts: To enable a shortcut, just hit the corresponding key. To view these keyboard shortcuts inside... Continue reading

"Increasingly, Systems of Record have become a necessary but not sufficient prerequisite for business success... What will enable this transformation are Systems of Engagement that will overlay and complement our deep investments in systems of record. Systems of engagement begin... Continue reading

This post was contributed by Greg Lowe, Enteprise Social Networking Strategist at Yammer. In today's business world, we spend less and less time meeting face-to-face. The tools that we use make it much easier to work virtually. Because of this,... Continue reading

Just minutes ago, at NetSuites's Suite World, David Sacks and Zach Nelson announced an integration between NetSuite and Yammer. As a result of this integration, records and data within the enterprise (via NetSuite, a system of record), are socialized within... Continue reading

We have listened to your feedback on our desktop application, and are truly thrilled to announce Yammer Desktop 2.0. We have built this app from the ground up, to deliver notifications, threaded conversations, and direct messages -- in real time... Continue reading

Yammer's mission is to transform the way you work, making it easier than ever to communicate, collaborate, find and share critical information with your colleagues. To achieve that mission, it's key for us to be where you are, integrating with... Continue reading

This post was contributed by Bryony Cole, Yammer's Customer Success Manager You are probably reading this blog because social media is part of your life. Perhaps you are reading it because you have a strong desire to learn, and even... Continue reading

This post was contributed by Greg Lowe, Enteprise Social Networking Strategist at Yammer. Leveraging Yammer's search capability to find answers quickly is very powerful, but to really get the maximum value, it helps to know what you are searching for,... Continue reading

Imagine the warm autumn sun setting against the craggy outlines of Mount Vesuvius. You’re at a quaint sidewalk cucina, about to tuck into a steaming hot plate of Fettucine Bolognese when suddenly, the ground starts to quake. Your glass of San Pellegrino begins to roil. Milliseconds later, a 6.9 earthquake sends you diving under the table…or if you’re one of Derek France’s Natural Hazard Management students, you find yourself leaping into action. For the next 45 minutes, you and your fellow Hazard Analyst Officers must grapple with an unpredicted disaster as the mighty volcano threatens to erupt for the first time in 60 years. All around this natural landform, millions of lives are at risk. You immediately grab your laptop and get onto your Yammer network to respond and coordinate with your team. Welcome to the University of Chester’s hazard assessment response scenario, an annual exercise for final year students in the Department of Geography and Development Studies. Based on the hypothetical eruption of Mount Vesuvius, this assessment introduces students to real-time hazard situations, where they must apply their experience and academic studies to respond appropriately and immediately. After visiting the Bay of Naples for in-depth onsite exploration and study of the territory, students are subjected to an emergency simulation spanning quadrants of the volcano. They receive a resource pack consisting of emergency plans, communication protocols, geological and topographical maps, event trees, and scenarios involving ashfall and pyroclastic flows. Within the silence of a classroom, equipped with only Yammer to communicate, students must then act decisively, applying theory and experience in managing the situation. In doing so, they must effectively communicate with tutors playing the roles of scientists, politicians, and frightened civilians. For the past two years, this special program has relied upon Yammer as their primary communication tool, preferring Yammer’s closed-loop privacy and usability to other solutions. France and his colleague Servel Miller have documented the use of Yammer extensively in a forthcoming research paper entitled “Real-time Emergency Response Scenario Using a Web 2.0 technology”. To paraphrase the benefits they’ve found in using Yammer for these scenarios: Effective risk communication: students are able to understand the importance of communicating effectively during disasters Critical decision making skills: students learn how to make accurate and timely decisions under pressure and duress Resource utilization: students gain instant visibility and access to resources and front-line information Experience and confidence-building: students gain first-hand experience and self-assurance they can handle comparable real-life emergencies Following the exercise, France and Miller’s students analyze Yammer activity and assess student feedback, to deepen their collective understanding of each incident, response activities, and alternative scenarios. Earlier this afternoon, France and Miller presented their findings about the use of Yammer to support their important work at the annual Association of American Geographers Annual Meeting in Seattle. Yammer is proud to support the work of institutions such as the University of Chester, in facilitating these critical educational and emergency planning activities. We look forward to following their Yammer network story as it develops. This example is representative of several exciting use cases we’re observing among customer networks across sectors, public and private: reliance on Yammer for training and development as well as crisis communications. Recent real-life situations where Yammer’s been a trusted tool for the latter include GE Money's reliance on Yammer in the aftermath of Christchurch earthquakes as well as Deloitte Digital Australia’s use of Yammer in response to the severe floods that deluged Queensland. Interested in using Yammer to better prepare for and respond to emergencies? Whether you’re from an educational institution or a private corporation, there are a number of steps you can take to ensure the well-being of all your colleagues. Here are a few recommendations in using Yammer for crisis communications: Pre: in order to plan and promote crisis preparedness Ensure all your employees are on Yammer: sync your network with your corporate directory, and have complete profiles Ensure all your employees have Yammer mobile apps: Create a public Crisis Communications Group: to promote and facilitate planning and preparedness Share plans, hold offline activities, and promote involvement using Events, Polls, Ideas, Questions Create a private Executive Communications Group: for aligning decisions and communications among your organizational leadership Run emergency drills using Yammer, utilizing Broadcast notifications and inviting two-way responses from your staff in the field During: in utilizing your emergency action plan Broadcast an alert to your employees: bring immediate awareness and assuage concerns Account for the well-being of all your employees: invite status updates Access any coworker through the Yammer mobile app directory Gain access to frontline information to make more informed decisions Coordinate decisions and communications Coordinate emergency responses through partner Communities Post: assess and understand each incident Run an aftermath report, by exporting Yammer data into a CSV file for analysis with other online / offline content Review response metrics and efficacy of your plan Collect feedback from Groups, Communities, your employee base Revisit your plan and refine strategically Promote, run drills, be even more prepared! That Yammer’s real-time, social, and mobile with SaaS reliability and security means that if your systems are down or roads are closed, business can still continue no matter how big the blizzard! The use of Yammer for crisis communications is one of the many reasons why I am proud to work here. I appreciate how Yammer enables employees to find each other and help each other out, whether they have a problem to solve, a question to answer, or a fallen beam blocking their way to a fire escape. The relative urgency of each situation may vary, but Yammer’s abilities in providing real-time communication, continuity, and extensive access that ranges from 1:1 to company-wide are powerful factors in supporting an organization’s ability to respond in an appropriate and timely manner to any issue – large to small, urgent to ongoing. How does your company conduct emergency planning? Do you feel prepared? Continue reading

Today, we’ll be releasing several features including an upgraded in-line document viewer and an upgraded new user activation flow for the paid networks utilizing AD Sync. Upgraded In-line Document Viewer We understand that document sharing is a really important aspect... Continue reading

This post was contributed by Vip Patel, Senior Customer Success Manager at Yammer What would you say if you no longer received those lengthy company-wide, mass communication emails? Would you move along and carry on with your day, or would... Continue reading

The following is a Q&A interview with David Noël of SoundCloud Q: Please introduce yourself and tell us about SoundCloud. A: My name is David, and I lead the Community & Support team here at SoundCloud. We’re headquartered out of... Continue reading

This post was contributed by Greg Lowe, Enteprise Social Networking Strategist at Yammer The Gartner Portals, Content & Collaboration conference was held last week in LA. This conference is becoming very popular, as evidenced by participation doubling over the past... Continue reading

Yammer will be attending the following events. Come find us, say hello, share your story, ask us questions! March 28th - 30th - Web 2.0 Expo Yammer CEO David Sacks will be speaking alongside Christine Herron (Intel Capital), Aaron Levie... Continue reading