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Nancy Dixon
Austin Texas
My work is focused on increasing collaboration and knowledge sharing in the workplace
Interests: Hybrid teams - the best of virtual and face-to-face teams, Knowledge Management, Conversation
Recent Activity
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In this interview of me by Madelyn Blair, we discuss both the need for dialogue and how to do it. And we try a little experiment with Madelyn and I in dialogue. https://www.youtube.com/watch?v=-0j5k4KHPII&t=640s Continue reading
Posted Apr 6, 2024 at conversation matters
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What does it mean to "hold en idea lightly"? It offers us the possibility of learning in any dialogue. Continue reading
Posted Feb 28, 2024 at conversation matters
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Teams are an important place to begin to change an organization’s culture. However, team culture is just the start; what is needed is for the culture of the whole organization to move from being transactional to being more relational to... Continue reading
Posted Oct 4, 2023 at conversation matters
Teams are more effective when members feel a sense of belonging Continue reading
Posted Oct 1, 2023 at conversation matters
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This is the second of two posts on this topic. Here is a link to the first post. In the previous post, I outlined why we need team members to experience more caring relationships, referencing Pfeffer in Dying for a... Continue reading
Posted Jan 3, 2023 at conversation matters
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We are a specie that, by our nature, cooperate and collaborate - it is built into our genes. Mark Solms, a psychoanalyst and neuropsychologist, explains that, just as we have a fight/flight response in our brains for our protection, our... Continue reading
Posted Dec 17, 2022 at conversation matters
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A crisis, like covid, can cause a change in mindset about work. It did in the Middle Ages Continue reading
Posted Nov 30, 2022 at conversation matters
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Hallways of Learning. Learning happens in private offices where individual construct meaning out of their own experience, in Hallways where collective meaning is constructed and in the Storeroom where mean is held in common. Continue reading
Posted Apr 1, 2022 at conversation matters
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It's possible to transfer some of what a person knows! Continue reading
Posted Mar 3, 2022 at conversation matters
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As we return to normal, there seems to be general agreement that organizations need to take a hybrid approach to work. But how that hybrid is designed can make all the difference. In planning how to return to work, leaders... Continue reading
Posted Jul 12, 2021 at conversation matters
In this post, I define the underlying beliefs and structures/processes that need to be in place to bring about that promise. Continue reading
Posted Mar 30, 2021 at conversation matters
Dialogue offers a pathway for organizations to address adaptive issues by drawing on the understanding of all of its members. Continue reading
Posted Feb 16, 2021 at conversation matters
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The Virginia prison system has embedded dialogue in a way that has changed the culture to one of healing for staff and prisoners alike Continue reading
Posted Jan 5, 2021 at conversation matters
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KM needs to focus on the way organizational members talk to each other in order to prevent the distortion of knowledge that results in poor decision making Continue reading
Posted Dec 22, 2020 at conversation matters
The most effective way you can increase the flow of knowledge across an organization is to connect organizational members to each other. Continue reading
Posted Dec 1, 2020 at conversation matters
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Dialogue can reduce polarization by engaging in first-person dialogue Continue reading
Posted Oct 27, 2020 at conversation matters
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It is possible to have civil conversations between polarized groups - if you follow these simple ground rules Continue reading
Posted Sep 15, 2020 at conversation matters
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Organization are able to learn from their knowledge when they apply these ten big ideas of knowledge managment Continue reading
Posted Aug 31, 2020 at conversation matters
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In my last post, I wrote about the problems that hierarchical organizations cause employees, including depression, anxiety and heart attacks, as well as being subjected to the inequality of privilege and income disparity. I also suggested that society, as a... Continue reading
Posted Aug 4, 2020 at conversation matters
Tom Barfield posted Nancy, your blog reminds me of one my favorite work experiences in my career. It was 2000, and I had just joined a brand new team of about eight people in Accenture’s learning organization that was to be responsible for driving learning infrastructure improvements (ex. LMS…). In forming the team most of the members had applied for the team lead role – and of course, only one person got that role. Two months later the team lead decided to take a new opportunity outside the organization. Who was going to be the new team lead? The team came together and quickly came to the conclusion that we didn’t want one team lead – we wanted to be a self-lead team. We took our thinking to the Chief Learning Officer and he loved it! Over the next five years this team bonded and did many amazing things. The members of the team each grew into new responsibilities in leadership across the organization. The lack of a hierarchy was never an issue. It remains one of my fondest times in my career. I still count the other members of that team among my closest friends. Tom
Thanks for a thoughtful answer. I'm not sure that I agree that democracy and hierarchy are not mutually exclusive. To the degree that those at the top of the hierarchy can tell employees what to do, even if those employees think what they are being asked to do is wrong; and if they don't comply they lose their job, and maybe with a poor or no recommendation to get another job (take the Wells Fargo example) - those employees have lost their freedom. I grant that not all employers are that harsh, but the point is they have the power to be so if they choose. In a democracy that is too much power in the hands of people who may or may not choose to exert it. Certainly there are CEOs that would not act in such ways, but we know that power corrupts and that safeguards are needed to protect citizens from that potential corruption. At issue for me that the current hierarchical structure in too many large corporations has become toxic, harmful to employees, government, and the environment. To the extent that those at the top of the hierarchy have a kind of unlimited power, that is not even checked by the Corporate Boards - those working in those corporations are not free.
Thanks for you comments. I'd be interested in hearing more about your work with major project and how they implement a more democratic approach. Nancy
“Democracy is a tough way to live. With all its flaws, I think it beats the alternatives. I do not wish to have someone else, no matter how educated, well intentioned, wealthy, or wise, decide unilaterally what is best for... Continue reading
Posted Jul 9, 2020 at conversation matters
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Changing hearts and minds of Police and the Black community through conversation Continue reading
Posted Jun 16, 2020 at conversation matters
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The Wildland Fire lessons learned are posted weekly by email to over 7000 readers. They are the way the Wildland Fire Lessons Learned Center (LLC) does rapid lesson sharing. They are also a place for users to submit their own... Continue reading
Posted Jun 9, 2020 at conversation matters