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Helping Cleaning Business Owners From Startup To Success!
Recent Activity
Cleaning companies provide a valuable service to the community, and the online reputation of your business should reflect this value. Do you know what clients are saying about you on review sites and social media? Are local news outlets, bloggers... Continue reading
Posted Nov 8, 2016 at
"Companies with employee appreciation programs that are highly effective at improving employee engagement have 31% lower voluntary turnover" (Bersin & Associates) Employee Appreciation - show them you care! We all know that employee turnover is a common problem in the... Continue reading
Posted Sep 7, 2016 at
Your dream is to build a thriving cleaning business that people can trust. Deep down, you know you’ve got what it takes to stand out in the sea of competitors. Word-of-mouth marketing underpins your success, and you do it well.... Continue reading
Posted Jun 14, 2016 at
Are you using the latest lead generation tactics for your cleaning business? Leads are the lifeblood of your business, and your cleaning company depends on a new flow of customers to keep your business afloat. If you’re a cleaning business... Continue reading
Posted Apr 8, 2016 at
The desire of every business is simple – growth. This means bringing on new clients, new employees, and expanding your operation. But there's one thing that many businesses overlook in their growth strategy; and that is leveraging their current client... Continue reading
Posted Mar 8, 2016 at
I'd like you to be honest for a moment and think about how many times you were in such urgent need of new cleaning technicians that you skated through the onboarding process in a matter of hours. I'm going to... Continue reading
Posted Feb 10, 2016 at
When I talk to cleaning business owners about their social media presence, many of them say something like, "Yeah, I've been meaning to get around to that but I just don't have the time." And when it comes to LinkedIn,... Continue reading
Posted Dec 8, 2015 at
Today’s cleaning business owner is busier than ever. You are on the go and in demand. This active and hectic schedule tends to leave little time to stay connected with clients and to engage new prospects. Newsletters to the rescue!... Continue reading
Posted Nov 24, 2015 at
Last week we attended the annual ISSA Trade Show and Cleaning Convention. I did a total of 5 presentations throughout the week for ISSA, BSCAI and ARCSI, and one statistic I shared got the attention of many cleaning business owners... Continue reading
Posted Oct 27, 2015 at
In our last blog post, we addressed the question: Where are all the good cleaning technicians? Most cleaning business owners are singing the blues these days because they're having a hard time finding good employees that stick around. Because of... Continue reading
Posted Sep 15, 2015 at
I've been hearing a lot of cleaning business owners singing the blues lately, and it's all because they can't seem to find good cleaning technicians. And just when they think they've found some good people, they either don't show up... Continue reading
Posted Aug 17, 2015 at
In 2014 Towers Watson conducted a Global Talent Management and Rewards study. The study included 32,000 participants, who helped to uncover both employer and employee perspectives on trends and issues shaping the global workplace. Here are some of the findings.... Continue reading
Posted Jul 14, 2015 at
One of the most frequently asked questions we get from cleaning business owners goes something like this: "I met with a prospect who loved my presentation and seemed ready to hire us, but now he's gone silent. How can I... Continue reading
Posted Jun 2, 2015 at
One of our members at The Janitorial Store recently asked us about being a one-stop-shop for all his cleaning clients. This is nothing new in the cleaning industry and we do recommend that you provide many services to your clients.... Continue reading
Posted May 11, 2015 at
No one likes to think about terminating cleaning technicians, but it's inevitable. As a business owner it's your job to determine when and how to terminate employees. It's also your job to make sure any management personnel know the rules... Continue reading
Posted Apr 14, 2015 at
As cleaning business owners, we've all given thought to what would happen to our business should an emergency happen and we couldn't be there. Are your supervisors ready to run your cleaning business without you? If the answer is no,... Continue reading
Posted Mar 23, 2015 at
Every day cleaning business owners become frustrated because they feel their cleaning staff isn't doing their job -- at least not to their satisfaction. In most cases we figure they just don't care. It's just a cleaning job after all.... Continue reading
Posted Feb 9, 2015 at
Have you ever wondered if other cleaning business owners host holiday parties for their employees? I just came across the results of an SHRM 2013 survey on holiday parties, so I thought I'd share these results and take our own... Continue reading
Posted Dec 29, 2014 at
Today, businesses in every industry have websites on the Internet; in fact, it is almost essential that companies have a website, because so many people search for products and services via mobile devices, laptops, and other digital means. This includes... Continue reading
Posted Dec 22, 2014 at
Walking away from taking on a new client is not something anyone likes to think about because we work so hard to gain each and every one of our clients. And when you have a prospect that is ready to... Continue reading
Posted Dec 1, 2014 at
My friend Arlene Vernon is an HR Expert and owner of HRx in the Twin Cities. She recently answered several common questions regarding teminating employees. Cleaning Business owners should pay attention because if you haven't had these situations come up... Continue reading
Posted Oct 28, 2014 at
I'm sure you've heard this before - it's important to add value to your clients in order to retain them long-term. But what exactly does that mean - to "add value"? Here is an example of what one cleaning company... Continue reading
Posted Oct 2, 2014 at
Social media’s presence is ever-expanding and today’s cleaning business owner will have to keep up with the rapidly changing pace or risk fading away. The good news is there are a broad range of tools and platforms out there that... Continue reading
Posted Sep 2, 2014 at
This is a question that was asked in one of the LinkedIn discussion groups I belong to, and I have to say, that between the public forums and our private discussion forums at The Janitorial Store and, this is... Continue reading
Posted Aug 18, 2014 at
Most company managers are focused on their day to day business activities that include acquiring new customers, managing employees, keeping expenses down, and increasing profits. All of these activities impact their bottom line. But few managers are aware of the... Continue reading
Posted Jul 17, 2014 at