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Charlie Wood
Recent Activity
Too much information Running through my brain Too much information Driving me insane —The Police This is a call for quiet. Our world is increasingly saturated with information. Computers generate it. Sensors record it. The internet in all its various... Continue reading
Posted Nov 6, 2013 at Moonwatcher
The Spanning Sync service will go offline permanently later today. We stopped selling Spanning Sync a year ago today and a few weeks later decided to make it permanent. We've continued to operate and support the service for the past... Continue reading
Posted Jun 19, 2013 at Spanning Sync Blog
Corey- Spanning Sync has a server component that costs quite a bit of money each month to operate. Since last June, Larry and I have been paying the server bills out of our own pockets but we can't do that forever. We've got about 5 weeks until we shut down the servers, at which point the service will stop working. The good news is you can get calendar and contact sync for free in modern versions of OS X. We don't think it's as good as Spanning Syhc, but we're biased. ;-) Thanks again for the years of support. It's been a fantastic experience. Thanks, Charlie
1 reply
Remember GATO, the submarine game? It assumed you had a 4.77MHz 8088 processor, because that's what every IBM PC in the world had. It ran as fast as it could, and it was the right speed. Then turbo PC's came... Continue reading
Posted May 5, 2013 at Moonwatcher
Today being May the Fourth Be With You, I started wondering how well we really got to know each of the characters in Star Wars. So I did what any nerd would do: I found the script for Episode IV:... Continue reading
Posted May 4, 2013 at Moonwatcher
JAKE 1999-2013 Continue reading
Posted May 3, 2013 at Moonwatcher
Hi Raphael- We're handling cases like that on a one-by-one basis. We tend to look at how much service we've delivered since the customer signed up and figure out how much they would have paid if they had bought a yearly subscription. So if they purchased a lifetime sub less than three years ago, they've essentially paid more than they would have had they gone year-to-year and are entitled to a prorated refund. Ultimately though we do what everyone decides is fair. Thanks, Charlie
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Hi Steve- No, we haven't gone home and I promise we're still listening! We'd like to be able to extend everyone's service past their subscription expiration date and provide service to everybody through next June, but at this point we're writing checks out of our own pockets to pay the server bills, and it's only by natural attrition (as people reach the end of their subscriptions) that we're able to keep doing this. We really appreciate your support and desire to keep using Spanning Sync. We've talked to the guys at BusyMac, makers of BusyCal, and they're offering a discount to Spanning Sync customers. Just email them at [email protected] and mention that you're a Spanning Sync customer. Thanks again for your support. Regards, Charlie
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After much deliberation, Larry and I have decided to discontinue sales of Spanning Sync. We'll continue to operate the service for existing customers through June 2013, but we won't be selling new subscriptions or renewals. It's been an incredible 5... Continue reading
Posted Jul 24, 2012 at Spanning Sync Blog
Thermopyl- That's right--if you're on any version of OS X prior to 10.7.4 you will not be affected by this issue. Thanks, Charlie
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To our great disappointment, the Mac OS X 10.7.4 update introduced a severe bug in iCal that prevents Spanning Sync from functioning correctly. This bug also affects other sync apps including BusySync and Blackberry Sync. It's unclear whether Apple intends... Continue reading
Posted Jun 19, 2012 at Spanning Sync Blog
Cross-posted from the Spanning Backup Blog: At Spanning, we've been doing sync since 2006. (Damn, that's a long time.) But we hadn't been doing it long before we realized that sync makes backup even more important. Because with sync, when... Continue reading
Posted Apr 13, 2012 at Spanning Sync Blog
You can force all contacts to resync in other of two ways: 1. Spanning Sync > Advanced > Option-Click "Start Over" > Contacts 2. Make some change to the specific contact in Google, then sync There's no automatic way however to make Spanning Sync replace contacts deleted in Address Book with contacts from Google. Please let me know if you have any questions or run into any problems. Thanks, Charlie
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In response to a recent interaction problem with iCloud, Google has purposefully broken their CalDAV sync with iCal. From the Google Calendar Known Issues page: Events deleted in iCal on Mac OS are not deleted in Google Calendar until further... Continue reading
Posted Nov 15, 2011 at Spanning Sync Blog
Apple is set to launch iCloud in the next few days, and with it Steve Jobs plans to move the center of your digital life to the cloud. Amazon just announced the Kindle Fire, which Jeff Bezos calls a service,... Continue reading
Posted Sep 30, 2011 at Moonwatcher
OK for now at least, Leopard users should uninstall v3.2 and reinstall v3.1.2 (links in the particle above). We'll take a look and let you know what the final verdict is on Leopard support. Thanks, Charlie
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Was it on a PowerPC-based Mac? We've updated the post above with a note that 3.2 is only compatible with Intel-based Macs. PowerPC users should continue to use v3.1.2 (link above). Sorry for any confusion!
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Spanning Sync v3.2 is now available as an automatic update for all existing users. New users can always download the latest version at Spanning Sync 3.2 requires OS X Lion or Snow Leopard. Leopard users should continue to use... Continue reading
Posted Sep 6, 2011 at Spanning Sync Blog
Recently I spoke with Ryan Parsley at CloudPlumbing about the need to back up data in the cloud. Give it a listen! Continue reading
HI Brad- No, not at all. Please create a problem report (Advanced > Create report) and send it to [email protected] so we can figure out what caused that to happen. Thanks, Charlie
Toggle Commented Aug 15, 2011 on Syncpocalypse! at Spanning Sync Blog
1 reply
This past Tuesday we had what you might call a terrible, horrible, no good, very bad day. Wednesday too. Early Tuesday morning our user database kicked the bucket. Technically, one of our underlying database files became corrupted, but the result... Continue reading
Posted Aug 4, 2011 at Spanning Sync Blog
Spanning Sync v3.1.2 is fully compatible with OS X 10.7 Lion and takes advantage of its support for 64-bit processing. Of course, Spanning Sync 3 is still compatible with both Snow Leopard and Leopard. Mac OS X 10.4 "Tiger" users... Continue reading
Posted Jul 27, 2011 at Spanning Sync Blog
One year ago today we launched Spanning Backup for Google Apps, which for the first time ever enabled people to back up their Google Apps data to the cloud. In a broader sense, it smoothed the path for companies making the move to cloud computing. Since then, we've backed up over 3.5 billion documents, calendar events, and contacts for users across thousands of organizations. We're thankful to all of them for using our service, and we're especially thankful to those people and companies that bought subscriptions in the first days after they were made commercially available. In the last twelve... Continue reading
When you're backing up important data, the last thing you want to worry about is running out of space for your backups. So we've raised every paid Spanning Backup user's storage quota from 2GB to 25GB—an increase of more than 1,000%. Ah. Now that's better. As always, if you have any questions or run into any problems please contact us at [email protected]. Thanks! Continue reading
This guest post was originally published on the Google Docs Help Forum and was written by Bas Braams, a Level 12 Google Guide who has answered thousands of questions about Google Docs. It details a number of ways in which Google Docs can behave in unexpected ways. It is possible to create a collection and an item in the collection and give them different ownership, even arranging it so that the collection appears private to user A (Alice) and the item appears private to user B (Bob), but such that (invisible to both A and B) there is still a... Continue reading