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SF Bay area
Deep experience with enterprise IT, software and the business of technology management.
Interests: technology management techniques from the smallest to largest companies; business model innovation; literature & writing.
Recent Activity
Real competitive advantage via IT is now based on service innovation, and the implications for talent management and recruiting are far reaching. A recent white paper from the University of Cambridge ( brings to mind a distinction I make between First-order business cases, which are based on the automation of some task or business process, and Second-order business cases, which are based on the integration of first-order solutions, and Third-order business cases, which are based on the improved management of second-order solutions. Most IT projects are now based on second and increasingly third order business cases: Commodity technologies are still finding their way into first-order solutions, but mostly in late adopter sectors, such as governmental services. In almost all businesses, most of the low-hanging automation business cases have already been picked & consumed, or already thrown out onto technology compost heap. Yet our education and training methods for preparing our IT workforce are still largely based on first-order automation and its constituent technologies: We still teach the design of operating systems, compilers, train on low-level programming languages, etc. But as a percentage of industry labor, such base technology work is rare, and, outside of the open source community, limited to... Continue reading
Posted Apr 19, 2010 at Any Wino Theory
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Mar 15, 2010
I am trying to regain some perspective after splitting my days between startups charging along at a break-neck pace and corporate IT chugging along well-worn rails. The startup IT world is compelling in its creative fecundity – new features and functions pouring forth from the latest open-source tools, operated by young, intelligent, energetic workers that slough off disappointments and set-backs with a shot of Red Bull. But so much of the startup world’s data today is, frankly, trivial and disposable: Children’s games, reservoirs of transient messages, amusements and eye candy; “nice to have” information of all sorts, but very little of primary importance. In part, this is because very few enterprise software firms remain after a decade of consolidation, and those firms are so large, little enterprise software gets built at startups anymore. Even when a startup’s data is important (such as personal finances), web data is usually redundant to a “real” system of record in an enterprise somewhere. So much web data is therefore, ultimately, disposable. No wonder startup’s view testing as a troubling annoyance, and really love the idea that customers can and will test for them. The corporate IT world is also compelling -- in its devotion... Continue reading
Posted Feb 11, 2010 at Any Wino Theory
David has shared their blog Any Wino Theory
Dec 11, 2009