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I hadn't thought of building my community in terms of giving each member 5 minutes of attention a month. The specificity is very helpful. Thanks. PS And to Kate above, the problem with lurkers is that they GET value from the community but do not GIVE value in return. My challenge is to find ways to encourage lurkers to become active. If they don't, they are essentially parasitic.
Makes me think of Gordon Gekko's line, "Greed is good" from Wall Street. How much better to say "Good is good." In the work we are doing at 5 for Fairness, the bad news is so prevalent and overwhelming that it can feel disempowering to people. This is a good reminder that staying positive can really help people feel empowered and engaged - as does applauding their generosity. Thanks.